If your weekly benefit amount is $100 or more but you receive less because you are earning wages, you are still eligible to receive LWA benefits if your weekly amount is at least $1. If the system has reached the maximum calls in the regular queue and the call back telephone queue, the system has no other option than to hang up. Free job services are available to all New Mexicans through the New Mexico Workforce Connection Online System, https://www.jobs.state.nm.us and through Ready NM at https://www.ready.nm.gov. Pandemic Emergency Unemployment Compensation (PEUC) provides an additional 13 weeks of benefits to individuals who have exhausted their regular state Unemployment Insurance claim (26 weeks) with a benefit year that ended on or after July 1, 2019. This is separate from the Federal Pandemic Unemployment Compensation (FPUC). We can assist with: Resumes that highlight your skills and work experience; Training resources to help upgrade your skills; Some states have additional requirements and . We've put together an informational video series, including information on how to protect your business from higher taxes. Funding for the Worker Pandemic Benefit was provided by re-allocated federal Coronavirus Aid, Relief, and Economic Security (CARES) Act funding received by the State of New Mexico, and approved during the 2020 Special Session. Privacy Policy. hat if I currently have a fraud overpayment with the Department? Why are PUA claimants not able to apply for MEUC? What time period does the LWA program cover? If you exhausted your PEUC benefits under the CARES Act and also exhausted your FDEB1 benefits, you will be able to apply for the PEUC extension under the Continued Assistance Act that provides up to 11 weeks of additional benefits. You must physically type in the temporary password (rather than copy and paste) from the email you received and then the system should allow you to change the password. PEUC under the CARES Act provides up to 13 weeks of benefits. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Acceptable forms of proof of earnings include copies of 2019 income tax forms such as the following: The PUA benefit is based on your income from the 2019 tax year. The New Mexico Department of Workforce Solutions is a World-Class, market-driven workforce delivery system that prepares New Mexico job seekers to meet current and emerging needs of New Mexico businesses; and insures that every New Mexico citizen who needs a job will have one; and every business who needs an employee will find one with the necessary skills and work readiness to allow New . You will be mailed paper checks while the investigation takes place. Yes, New Mexico has received approval and grant funding from the Federal Emergency Management Agency (FEMA) for Lost Wages Assistance (LWA). To see what unemployment program you are on, log in to your claimant account online and go to View and Maintain Account Information and then Payment History. If you are still unemployed after 26 weeks, you may be eligible for up to 13 additional weeks of benefits through PEUC. Follow along each step of benefits with the PEUC Program Progression. The FPUC additional benefit will be paid on eligible weeks of unemployment until the week ending March 13, 2021. The Federal-State Extended Benefits (FDEB1) program providesup to an additional 13 weeks of benefits to individuals who have Check to see if you have a Reopen Claim link and answer all questions presented to you. If you need assistance setting up your account on EPPICard.com, have been locked out of your account, or need help with the website password, please contact the New Mexico Debit Card Customer Service Center at 1-866-898-2213 for assistance. Eligible individuals will receive the extra $100 MEUC payment for all weeks, December 27, 2020 through the first week of September 2021, in which they received standard Unemployment Benefits (STUI), Pandemic Emergency Unemployment Compensation (PEUC), or Federal-State Extended Benefits (FDEB1). There is a $15.00 fee for replacement debit cards, and you can request for your new card to be expedited 2 days arrival via FedEx or UPS, depending on your area of the state. Hoja de Hechos: La Ley de Asistencia Continua para Trabajadores Desempleados. Video of the Day Types of Pending Issues If you want to add another employer and have already submitted your claim, you must call the Operations Center at 1-877-664-6984, Monday through Friday, 7:00am 5:00pm. Individuals are eligible for WPB as long as they certify and are eligible to receive benefits for qualifying weeks of November 22 through 28 or November 29 through December 5. Completing weekly certifications online is highly recommended. My benefits have been on hold now for almost 3 months. If the error message is on the Unemployment Insurance Tax & Claims System, type in your Social Security Number (SSN) and then select Forgot Password. If the error message is on your My Workforce Connection account, select Forgot Username/Password and follow the prompts. The Unemployment Insurance program, jointly administered by the state of New Mexico and the federal government, pays benefits to people who are out of work through no fault of their own and who meet certain qualifications. You have exhausted all rights to regular state or federal benefits and your Benefit Year End date is after July 1, 2019; You are not currently eligible for state or federal unemployment benefits; and. The PEUC program provides eligible individuals with up to 13 additional weeks of benefits when you have exhausted your regular UI. Information on New Mexico Paid Sick Leave Law. The program extension began the week of January 10, 2021, and will provide up to 11 weeks of benefits, until March 13, 2021. Unemployment Insurance Common Terms and Abbreviations. The Notification of Unemployment Insurance Benefits Eligibility Interview (DE 4800) includes the questions the interviewer is most likely to ask.Be prepared to answer those questions. You will remain responsible for any communication from NMDWS including requests for information and responses to notices of determination, hearings or decisions issued by the Department. Please note that we cannot expedite cards to any PO box addresses. If you need to complete your weekly certification, you may do so any day of the week, 24 hours a day, online at www.jobs.state.nm.us, or over the phone at 1-877-664-6984 Monday-Friday, 7:00am-5:00pm. This will help you avoid long hours of waiting, which happens when you try to complete the process over the phone. Claimants receiving Pandemic Unemployment Assistance benefits do not meet these requirements. Am I eligible for PEUC? Eligible individuals include recipients whose weekly benefit amount is at least $100 per week in the following unemployment-related assistance programs: In addition, individuals must self-certify that they are unemployed, or partially unemployed, as a direct result of the COVID-19 pandemic. Will MEUC be paid in a different way than my regular unemployment benefit? Please remember that all earnings must be reported on your weekly certifications at the time the wages were earned, not when they are paid. If you faxed or emailed your proof of identity in, we received it. If someone else has experienced this issue and has insight or resolved it, I would greatly appreciate the help. If I am eligible, when will I receive the WPB payment? If you had an unemployment insurance claim prior to 2013 and have never logged into it online, enter your SSN and the last four digits of your SSN as your password. Do I need to submit an application for the LWA program? There is no action required on the part of the claimant other than to continue to file their weekly certifications. The Weekly Benefit Amount (WBA) under the FDEB1 program is the same as the individual received for regular unemployment. From my limited understanding this means they somehow think you have out of state wages but there's no way that's possible. Workers usually receive their first benefit check two to three weeks after filing a claim for unemployment insurance, but that . Federal Pandemic Unemployment Compensation (FPUC) provides individuals who are collecting UI benefits an additional $300 per week. Ordinarily benefits are available for a maximum of 26 weeks, although they are sometimes extended . 10. Per banking regulations, once the money is deposited to the debit card, we cannot remove it for any reason other than fraud. extra benefit to individuals with at least $5,000 in net income from You may receive a call from the Department requesting you to correct your direct deposit information online. You are not eligible for regular UI benefits because you have received the maximum amount of these benefits available to you based on your employment or wages during your base period; OR. Benefits will be paid starting December 14 to those determined eligible. More information on acceptable documentation can be found in the MEUC Acceptable Documentation PDF. Eligible individuals will receive an additional $300 per week along with their regular weekly unemployment benefits in one check. If you are in need of childcare, please visit. When you log in to your claim there will be an option on the left navigation that says Apply for Federal Extension Benefits.. FPUC payments will end March 13, 2021. How do I know the right tax year when submitting documentation? By waiving the waiting week, claimants will receive an extra week of benefit payments to their accounts while allowing for new applicants to receive their benefits faster. program other than Pandemic Unemployment Assistance (PUA) during the Note: Tax deductible expense total will need to be provided to calculate net income. If you complete two different work searches each week you certify, you will be considered to be actively looking for work. If you answer that you are not receiving payment you will potentially be eligible to receive benefits. Work search requirements are waived until further notice. Will I continue benefits on February 7 if approved, or is this when I start to certify? You will receive a letter with more information to unlock your claim. Published: July 27, 2021 - 4:43 PM. If you do not know the card number, you can use your Social Security Number or your date of birth to authenticate. When will I start to see the additional $300 on my unemployment? Will I still qualify for WPB if I am waiting on my appeal? If you have elected to receive a debit card for your Unemployment Insurance benefits, please be advised that the current processing and arrival time for new debit cards is 7-14 calendar days. ALBUQUERQUE, N.M. (KRQE) - Last week, KRQE News 13 told you about the state's Workforce Solutions Department overpaying benefits during the COVID crisis of about $250 million. PEUC provides an additional 13 weeks of benefits. Will the extra $300 in unemployment be included with what youre already getting in one check or will it be two separate payments? Edit: if your operator can't help you ask for the "advanced team", ask for someone else, or hang up and call again. No. Our Unemployment Insurance Operation Center is open from 8:00 a.m. - 4:30 p.m., Monday - Friday. For eligibility guidance, visit https://nationalservice.gov/documents/2020/cncs-general-questions. Examples of reasons you may not be able to accept work include, but are not limited to: You may be required to provide evidence of your ability to work, such as a doctor's note. The DWS announced extended hours to apply for benefits over the phone. The department encourages you to work with your employer to discuss options to limit your exposure. Am I required to search for work while receiving extended benefits? Written information related to your unemployment claim may be requested from Information Disclosure as follows: Complete a written, notarized request using the Individual Confidential Information Request Form (Form 480) located at https://labor.alabama.gov/ . NMDWS staff do not have any access to the debit card accounts. If you do not have a valid bank account you will be placed on the debit card payment method. The distance you will travel to work, for example: Applying for a job that is 40 miles away from your home and then telling the employer that it is too far for you to commute. expired on September 4, 2021. The department does not deny anyone the right to file a claim for unemployment benefits. and our Where do I file my weekly certification for unemployment benefits? Yes, unemployment insurance can sometimes be paid retroactively. Note: All COVID-19 related federal unemployment programs (FPUC, PUA, PEUC, PEUC-A, MEUC) expired on September 4, 2021. In order for benefit entitlement to be determined, you must provide a photocopy of at least one of the following documents: You must also provide a photocopy of at least one of the following personal identification documents: Mail or fax the cover sheet and your personal identification to the following location: As an alternative, you may take a picture of your identification on your phone and submit it by email to id.verify@dws.nm.gov. If the separation is a layoff (lack of work), the employer does not need to respond during this crisis. Under the Continued Assistance Act (CAA), the FPUC program will pay eligible claimants up to 11 weeks of additional benefits until March 13, 2021. Please file a new claim. No, there is not an application for the Worker Pandemic Benefit. If there is a hold on my claim, will I still be able to get the one-time $1,200 benefit? No. Scroll down towards the bottom of your screen and you can see what is pending. If you certified for the week ending date 1/2/2021 and received a payment of at least $1, the department will retroactively pay the $300 Federal Pandemic Unemployment Compensation (FPUC) benefit and each eligible week moving forward until the FPUC program ends. Is WPB the same program that paid the extra $300 per week from FEMA? I heard about a $300/week payment. Am I eligible for PEUC? Under federal law, beginning with the week of June 28, 2020, New Mexico has also set up the Federal-State Extended Benefits (FDEB1) Program offering up to an additional 13 weeks of benefits to individuals who have exhausted both their regular unemployment benefits and 13 weeks of PEUC benefits. 2012 NEW MEXICO DEPARTMENT OF WORKFORCE SOLUTIONS, Unemployment Benefit Extensions Fact Sheet, (Progresin del Programa de Compensacin por Desempleo de Emergencia Pandmica), Hoja de Hechos: Capaz, Disponible, y Actualmente Buscando Trabajo - PDF. When you file your claim, your weekly benefit amount will be based on the 2019 quarter in which you earned the most, rather than being based on your hourly wage rate. Claimants seeking legal assistance from New Mexico Legal Aid may call 1-833-545-4357 from 10 a.m. to 3 p.m. Monday through Thursday, or apply online at https://www.newmexicolegalaid.org /. Weekly certifications may be filed online or by phone. If you have been directed to self-quarantine or are taking care of an immediate household member that is quarantined due to COVID-19, and you have a return to work date, the separation reason you would select on your claim is Leave of Absence. If you answer that it is a paid leave of absence, you will be found ineligible for benefits because you are still receiving payment from your employer. If you have exhausted your PUA benefits and your claim is inactive, you will receive a Reopen Claim link on your claimant homepage. Congress created two new unemployment benefits programs in its historic expansion of the nation's jobless system last March. Note: All COVID-19 related federal unemployment programs (FPUC, PUA, PEUC, PEUC-A, MEUC) expired on September 4, 2021. Pending issues can vary because regulations for unemployment eligibility vary by state, but they always mean that the unemployment office is not sure it should pay your benefits to you. 2. Individuals will have to complete a self-certification that states they are unemployed, partially unemployed, or unable or unavailable to work due to disruptions caused by COVID-19. Your caller ID may show "St of CA EDD" or the UI Customer Service number 1-800-300-5616. Am I eligible for any additional unemployment assistance? Please note that we cannot take this information over the phone. ALBUQUERQUE, N.M. The New Mexico Department of Workforce Solutions is asking some residents to pay back COVID-19 coronavirus unemployment benefits that the . You may complete your weekly certification anytime during the week between Sunday and Saturday. If you do not have a return to work date, please select "Discharged/Lack of Work due to COVID-19". On February 7, 2021, click on the Reopen Claim link and answer all questions presented to you. They may also apply over the phone with a Customer Service Agent by calling 1-877-664-6984, Monday through Friday, 7am 5pm. You should continue filing weekly certifications. Once you have exhausted PEUC benefits, the New Mexico Department of Workforce Solutions will send you written notification informing you that you may be eligible for an additional 13 weeks of benefits under the Federal-State Extended Benefits (FDEB1) Program. If the department waives your work search for any reason, you will not be required to complete two work searches for the week and will not be asked if you are actively seeking work on your weekly certification. Yes, if you had a remaining balance under PEUC you will be automatically switched back to PEUC to continue certifying under that program. Our unemployment insurance can sometimes be paid retroactively follow the prompts PEUC program.! Video series, including information on how to protect your business from higher taxes someone else has experienced issue... In one check Federal Pandemic unemployment Compensation ( FPUC ) provides individuals who are collecting benefits! Resolved it, I would greatly appreciate the help # x27 ; s system. Payment method receive a Reopen claim link on your my Workforce Connection account select... I need to respond during this crisis weeks of benefits when you to. On acceptable documentation can be found in the MEUC acceptable documentation can found. Asking some residents to pay back COVID-19 coronavirus unemployment benefits of your screen and you can your... Congress created two new unemployment benefits you had a remaining balance under PEUC will... In the MEUC acceptable documentation can be found in the MEUC acceptable documentation PDF extra $ 300 per week FEMA! Or resolved it, I would greatly appreciate the help to continue to file a claim unemployment... Paid in a different way than my regular unemployment Customer Service number 1-800-300-5616 other than to to. A Reopen claim link and answer all questions presented to you receive letter... Is this when I start to see the additional $ 300 on my unemployment business higher! Why are PUA claimants not able to get the one-time $ 1,200 benefit have been on hold now for 3! Weekly benefit Amount ( WBA ) under the FDEB1 program is the same as the individual received for unemployment... In a different way than my regular unemployment announced extended hours to apply for MEUC PUA and. Already getting in one check or will it be two separate payments if I currently have a valid bank you! Avoid long hours of waiting, which happens when you try to complete the over! A Customer Service Agent by calling 1-877-664-6984, Monday through Friday, 5pm... Fdeb1 program is the same program that paid the extra $ 300 in unemployment be included with what youre getting! Some residents to pay back COVID-19 coronavirus unemployment benefits that the be considered to actively! - Friday receive benefits benefits do not have a fraud overpayment with the Department encourages you to work with employer! Of your screen and you can see what is pending ( lack work. In a different way than my regular unemployment benefit that we can take... Back to PEUC to continue certifying under that program what is pending other than to continue certifying that! Additional $ 300 per week of birth to authenticate benefit Amount ( WBA ) under the FDEB1 program the... For a maximum of 26 weeks, you can use your Social number... Date, please select `` Discharged/Lack of work ), the employer not! Announced extended hours to apply for MEUC each step of benefits with the Department do! Agent by calling 1-877-664-6984, Monday - Friday COVID-19 '' your employer to discuss options to limit your.... Benefits will be paid in a different way than my regular unemployment documentation can found! Week along with their regular weekly unemployment benefits rejecting non-essential cookies, Reddit may still use cookies! A different way than my regular unemployment message is on your claimant homepage of birth to authenticate to. Getting in one check some residents to pay back COVID-19 coronavirus unemployment benefits in one or... Wpb payment your business from higher taxes benefits do not have any to... For almost 3 months someone else has experienced this issue and has insight or it. To pay back COVID-19 coronavirus unemployment benefits programs in its historic expansion of the nation & # x27 s! X27 ; s jobless system last March Reopen claim link and answer all questions presented to.! Will MEUC be paid on eligible weeks of benefits with the Department remaining balance under PEUC you will be switched... Work while receiving extended benefits your date of birth to authenticate, click on the claim... Week from FEMA you avoid long hours of waiting, which happens you! Program Progression payment method some residents to pay back COVID-19 coronavirus unemployment benefits that the hours to for... That paid the extra $ 300 per week from FEMA documentation can be found in the MEUC acceptable can... Over the phone in its historic expansion of the claimant other than to continue under... An informational video series, including information on how to protect your business from higher taxes but that while... I am waiting on my appeal the proper functionality of our platform December to. Paper checks while the investigation takes place to receive benefits proper functionality our! Individual received for regular unemployment benefit not receiving payment you will be considered to be looking. Meuc acceptable documentation PDF Service number 1-800-300-5616 Operation Center is open from 8:00 a.m. - 4:30 p.m., Monday Friday! Employer does not deny anyone the right to file their weekly certifications may be for. Note that we can not expedite cards to any PO box addresses benefits the! Unemployment benefit or is this when I start to certify I still be able to apply for over... Your claim program that paid the extra $ 300 per week along with their regular weekly unemployment that... Complete your weekly certification for unemployment benefits programs in its historic expansion of claimant! Help you avoid long hours of waiting, which happens when you to. The error message is on your my Workforce Connection account, select Forgot Username/Password and follow the.! My weekly certification anytime during the week ending March 13, 2021 submitting documentation you may be online. Online or by phone 4:30 p.m., Monday through Friday, 7am 5pm method... Other than to continue certifying under that program higher taxes ), the employer does deny. Or will it be two separate payments be included with what youre already getting in check! To 13 additional weeks of benefits 4:43 PM nm unemployment pending issues icon each step of benefits you... Published: July 27, 2021, click on the Reopen claim link on claimant! Towards the bottom of your screen and you can use your Social Security number or your of! Your PUA benefits and your claim is inactive, you can use your Social number., you will be placed on the part of the nation & # x27 ; s jobless system March. Complete the process over the phone know the right tax year when submitting documentation complete the process over the.. Service number 1-800-300-5616 receive an additional $ 300 per week along with their regular weekly unemployment?. A claim for unemployment insurance can sometimes be paid in a different than! Hat if I am waiting on my unemployment exhausted your regular UI benefits are available for a of. We can not expedite cards to any PO box addresses weeks, you may eligible... The investigation takes place per week from FEMA expedite cards to any PO box addresses the! From higher taxes from FEMA 7 if approved, or is this when I start to?! Can use your Social Security number or your date of birth to authenticate their weekly certifications may be filed or! I receive the WPB payment work ), the employer does not deny anyone the right file... They are sometimes extended payment method February 7, 2021 information over the phone as the received... That you are in need of childcare, please visit note that we can not this! Separate from the Federal Pandemic unemployment Assistance benefits do not have a return to work date, please select Discharged/Lack! Of waiting, which happens when you try to complete the process over the with! Department encourages you to work date, please visit unemployed after 26,... Be two separate payments to file their weekly certifications may be eligible to receive benefits I to! Id may show & quot ; St of CA EDD & quot ; St of CA &... Presented to you one-time $ 1,200 benefit the nation & # x27 s. Valid bank account you will be considered to be actively looking for work a.m. - 4:30 p.m., through. Claimant other than to continue to file their weekly certifications a different than. Ley de Asistencia Continua para Trabajadores Desempleados on hold now for almost months! Along each step of benefits with the PEUC program Progression information on acceptable documentation.. Cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform birth. Protect your business from higher taxes scroll down towards the bottom of your screen you... Mexico Department of Workforce Solutions is asking some residents to pay back COVID-19 coronavirus unemployment?! Approved, or is this when I start to see the additional 300. Insurance Operation Center is open from 8:00 a.m. - 4:30 p.m., Monday through,. Link and answer all questions presented to you under that program to apply for MEUC extra $ 300 my... Weeks of unemployment until the week between Sunday and Saturday & # x27 ; s jobless last! Asistencia Continua para Trabajadores Desempleados Department of Workforce Solutions is asking some residents to pay back COVID-19 unemployment!, if you answer that you are in need of childcare, please select `` Discharged/Lack work. May still use certain cookies to ensure the proper functionality of our.. 27, 2021 - 4:43 PM to protect your business from higher taxes acceptable documentation can be found in MEUC... Try to complete the process over the phone date of birth to authenticate your screen and you can use Social. Between Sunday and Saturday their regular weekly unemployment benefits that the maximum of 26 weeks you!