If your water softener is stuck in the regeneration cycle and is not automatically switching to the conditioned phase, the resin tank can not draw the brine from the salt tank; thus, your system will keep running over and over. 1. The Troubleshooting Phase: This Is What You Should Do. If your water softener is stuck in regeneration, it may be caused by a clogged connection. Believe it or not, your new water softener is going to need some down time to regulate and work properly. and the life of your softener Let us dive into the water softener troubleshooting guide and see some common problems that you can face with a water softener. You should expect the regeneration to start at night, so if you hear the system regenerating as you planned, then you need to look for other factors that you will read about next. If your water softener is leaking from the top, there are a few common culprits. Try to avoid using the hot water when the softener is regenerating in order to keep the water heater from filling with hard water. In other words, you can tell if a motor stops functioning. To do this, we managed to find every possible cause and asked professionals about what you can do in each case. Frequency of regeneration is controlled by the valve programming which is not user adjustable but I would not expect it to regenerate daily. When you don’t doubt that it is a motor failure, check if it is still covered by warranty, if not, then you have to replace it or buy another water softener. Hard water is the reason you bought a softener in the first place. It is not complicated to get rid of the salt bridge after all. But that’s not the case for everyone. Make sure to follow the user manual’s instructions when you decide to fix or replace any part of the system. Whirlpool Reverse Osmosis Troubleshooting, Water Cooler Dispenser Troubleshooting Guide. Water softener systems are great for generating water that is good for dry skin and easy on plumbing fixtures. MUST READ before going ahead with your next water softener repair, check out the most common water softener problems and how to fix them. If you notice some particles floating in the softened water or if you have to add the salt more often, then it is an indicator that the resin beads need to be replaced. The problem is not as bad as you think, this water softener systems troubleshooting guide will provide some quick tips to fix it. If your water softener is operating but not softening your water, you most likely have one of the following issues: Water softener settings are off Salt bridges or salt mushing Too much water in … Tip the bottom of the softener up a few inches and hold until all water has drained. If you notice the salt level in the brine tank stays the same over … You can check it for the exact method to unblock your venturi. Some of us like to explore the system and alter many data to fit our needs. Please keep reading to know how it is done, but now let’s focus on how to identify a salt bridge. Extend your warranty and the life of your softener with Whirlpool ® Water Softener Cleanser. In general, when something goes wrong with a water softener, there are many things involved that you need to check. Every once in a while, take a long wooden stick and push it down the salt tank, if it hits something hard at the bottom, then it is time for you to clean the tank. This case is another result of the same problem; the system is stuck in the regeneration phase. If you examine the drain hose and it is clogged, you can unblock it or replace it if necessary. Air Purifier Vs Dehumidifier For Home: Which One to Choose? Retest the raw water for hardness and iron. So, if the salt level in the brine tank doesn’t change, then something is wrong. There are many possible causes for this problem, but you should always start with the obvious. This problem might occur because the installation was not correct and secure, so it is not something that you should worry about in most cases. Clean the water softener venturi The venturi draws brine water into the resin tank to regenerate the resin filter. The ion exchange systems are usually easy in terms of maintenance and use. But the approach to this particular one is different. (3 bottles) Learn More. When the water softener is not regenerating, you need to consider many things before you start working on a specific component. So you have to check the safety float and make sure it is attached securely. One common malfunction is a water softener that won’t finish its rinsing mode. When you configure a system manually, it is more likely that the system will work smoothly. Look for salt problems. // ]]>. When pieces of salt are bonded at the bottom of the brine tank, they form a salt bridge. If the problem is still there after you have checked many possible causes, it is better to contact your service technician. Add mineral cleaner to the resin tank flush out the iron. Plug the inlet and outlet with rags to keep dirt, bugs, etc. The safety float can shut off the water flow to the salt tank; however, it loosens with time due to the system’s vibration when it is working. In this case, you need to find out why your softener malfunctioned. Salt clogging is another cause you should look for inside the tank; it limits the water drawing and prevents the water from entering the tank from absorbing the salt. Finally, remove the caps on both sides of the softener head. A brine tank needs to be thoroughly cleaned once every year as recommended. With the Whirlpool softener variable brining I would expect that your salt use should be 1/2 to 3/4 lb of salt per day if the unit is working properly. You might want to check the drain line for this matter; it can be blocked and prevent the flow of brine through the brine line, increasing the water level in the salt tank. $29.91. Check if there is any blockage in the pipes or lines. check and proper operation was verified, valve motor, brine tank fill, brine draw, regen. When you use a salt-based water softener, no water-related problem should get you mad because the system is perfect. The system flushes out the crud through the brain line, and if it is clogged, the regeneration cycle can be disrupted. To inspect the injector, pull it out with a pair of needle-nose pliers and see if you … If you just bought the water softener and it shows signs that it is not working properly, check the installation first and make sure everything is plugged in and running smoothly. Now that you have installed the softener for a while, you need to check if it is working properly. I Checked And There Is A Salt Bridge, What’s Next? So, two things to keep in mind, the taste of your water is salty, reduce salt and unclog the drain hose. The only problem is that the water softener will continue to run and regenerate hard water, which if left long enough could begin to gum up your tank and lines with a limescale build up. If you ignore these instructions, You should not be surprised if the system did not work as you expected, and the chance of damaging your unit is high. The result is the softener cannot regenerate properly and you will get hard water. Your email address will not be published. If this happens, here are three things to check. Check the user manual, and measure the water pressure in your house to make sure everything is smooth. Do You Have Low Water Pressure In Your House? Try to buy a salt sack to tackle this issue, which will provide you with the highest purity level. Water Softener Systems Troubleshooting: Do It Yourself! A. The Water Softener Is Not Regenerating The regeneration phase is crucial for your system to provide you with soft water continuously. These devices work by either using a clock or by monitoring the amount of water used (demand-initiated regeneration softeners) to tell the water softener when it is necessary to shut down and regenerate. The time setting must be correct, as well as the water hardness number and model code. In this case, the system provides hard water to meet your needs, so you should start a manual regeneration cycle. Your email address will not be published. There is also the true demand softener type. In this case, your water is salty. This is why softeners are usually programmed to regenerate at 2am, when it’s unlikely anyone will use the water. If your system is on the older side (or has experienced some damage), this valve can crack and leak. Extend your warranty If there is any,  unclog it and see if the water pressure goes up again. flow rates and other functions all checked out. If a part of the system breaks down or does not function correctly, then it will affect the whole procedure. You can also check other reasons covered in this water softener troubleshooting guide that may cause this issue. One of these is the rotor valve. A water softener needs water to regenerate its water softening resin, and it needs the water pressure to be high enough to draw the brine from the brine tank, and a strong flow of water to rinse the brine away. The solution for this problem is rather simple; when the drain hose is clogged, the brine will not be flushed out. If you feel stuck and overwhelmed, there is no other option than ask a professional to fix the issue. In this process, hardness ions get exchanged by salt ions, and excess minerals are rinsed into the wastewater drain, this process is called regeneration. The demand-initiated regeneration feature also monitors the hardness level of the water and softens it as per the requirement. The valve motor positions the rotor valve that controls water flow to the salt tank for regeneration. The homeowner will never know if their shower will be interrupted by a drop in water pressure due to the water softener. Here are some common things that can and do go wrong: Your brine (salt) tank isn’t re-filling with water (float valve assembly broken). Ensure that the two lengths of clear plastic pipes included are fitted to the drain side of the taps. You have a broken or misconfigured timer The brine injector or venturi is choked Blockage in the drain hose This valve is the source of water for the softener. Do This If Your Water Softener Is Leaking, This Is How A Water Softener Motor Failure Looks Like. The latter can cause the error without paying attention to it, so I recommend starting with the timer then go from there. Improper system sizing – A water softener that is too small in terms of softening capacity or that does not provide a high-enough flow rate will either bleed hard water or reduce pressure, or both. Check the user manual for instructions on how to clean the venturi valve and remove any debris salt, or dirt to unclog it. My Water Softener Won’t Stop Running, What Should I Do? However, if nothing happens, you have to replace the timer with the manufacturer-approved replacement part. Change the water softener's settings if your water fluctuates between soft and hard. Before you look for water softener systems troubleshooting, keep in mind that the issues you face with a water softener system depend on the hardness of water, the installation, and the overall state of your system. Once we notice a tiny difference in that sound, we immediately know that something is not right. Such as clogged venturi and brine line, blocked drain line, or the timer being misconfigured. Running a test that proves the effectiveness of your system is a must at a certain point. Sometimes to set a machine properly, you need some basic technical knowledge, especially if you are dealing with a complicated system. 10 Best Whole House Water Filters for Well Water. A high water level in the salt tank indicates an existing issue in your system and could interrupt the regeneration cycle. We have a solution to this problem in this troubleshooting guide. Here are some key components that you need to check in no specific order to tackle the issue. The Salty Taste Of Your Water Is Annoying. Sometimes the problem is not as bad as you think; it might even be predictable. The common problem, in this case, is that your venturi is clogged. A dirty venturi won't draw brine water into the resin tank. Dirt and small amounts of minerals can damage the resin over time and cost you a lot of money to repair it, that is why it is recommended to install a hard-plumbed drain line for more efficiency. Or, the quality of the salt you are using requires large quantities to meet the system’s needs. When saturated, the control valve begins a new regeneration cycle-- cleaning, then flushing the hard minerals down the drain.The Overflow ChecklistDuring normal operation of a water softening system regeneration cycle, water fills the brine tank ¼ to half of the way, then the brine is drawn back into the softener tank to clean the resin. Ensure that the clear pipes are over a bucket or sink as a minimal amount of water under mains pressure may drain from the water softener. The water softener won't use salt if the valve motor won't move to supply water to the salt tank to make brine. Water flows from the primary city source to your house, and through the pipes to your water softener. Water Softener Cleanser, Sign-up for special offers For instance, every unit has an inlet pressure that it can handle, and it also has an outlet to be aware of what your system is capable of. When a softener goes into regeneration the system goes on bypass, meaning that the water being used at this time in the house has bypassed the water softener and is not softened water. So if you have a small system compared to the water pressure coming to your house, then this problem is predictable. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Make sure to check every other possible cause. My Water Softener Is Not Using Salt, What Went Wrong? A typical water softener takes about 85 to 90 minutes to run through its complete automatic regeneration cycle. It is recommended though to have it 3/4 full, so top it up if need be and initiate the regeneration cycle by locating the touch-hold pad and pressing until "recharge now" flashes in the display. As it appears to be responsible for the blockage of the process in which the resin tank draws the brine. The latter may require adjustments. However, these complex machines have a tendency to break from time to time. The loss of water pressure is a common issue if you use a water softener. If that solves the problem, you might consider adding more salt or reprogramming the regeneration phase. out. Every system might stop working at any given moment because it contains multiple components. Sometimes the water softener or any system that relies on electricity to function stops from working. I don’t have soft water, my salt storage tank is full of water and while the unit is in soft water cycle, … The water softener needs to get rid of minerals, dirt, or small amounts of debris accumulated in the tank. Sign-up for filter replacement reminders. At some point, When you know for sure that the water softener is leaking, the hardest part is to detect the leakage. Whirlpool whes33 water softener does not regenerate at the time I have set it for - Answered by a verified Plumber We use cookies to give you the best possible experience on our website. There is not much you can do really except for learning how to size a water softener the right way and buying a new system. As a result, salt doesn’t dissolve into the water; thus, there will be no brine for the ions exchange process. Why? Turn both taps to 3 o’clock. 8. Make sure to drain the salt tank manually and clean it. If your water softener is not regenerating, then there are various causes of it. Whirlpool WHES30 30,000 Grain Water Softener automatically halts the regeneration process when you are away from home or on a vacation. Do not allow the softener’s weight to rest on the inlet and outlet fittings or they will break. The water softener will not know that there is no salt in the tank and therefore it will go through the regular regeneration process as if there was salt. First of all, every softening system has a specific usage guide that you need to read before installing the system. If they are in good form, the system will work effectively. Your brine tank has a “salt bridge”. Water Softener Stuck In Regeneration Rarely, the reverse of the above problem may occur; you may find that the softener doesn’t want to stop regenerating. Many factors can be responsible for low water pressure caused by your system. Otherwise, the air valve can be broken. My Water Softener Is Not Using Salt And There Is No Salt Bridge, What Is The Problem? Small amounts of iron can accumulate in the resin tank resulting in the iron build-up, which can reduce water pressure. and promotions, //