BBB Business Profiles may not be reproduced for sales or promotional purposes. Install kit driver front now rubs on rear of fender well. We've found 3 active and working Rough Country coupons. Save money at the checkout. Never again. Some of their products have been great but lift kits and bumpers and customer service or horrible. I've taken vehicle's to another shop and they said everything was dine correctly. Please make sure that you are posting in the form of a question. We do apologize you are having trouble. Company Info. Compare. safety tips; Returns from 31-90 days will receive a full refund minus 10% to cover shipping and handling. The result is a lightning fast reaction with no cavitation just unbridled vibration damping at each and every obstacle. Working on a ram 2500 so far I have the 5 inch lift both front and rear bumpers and a set of rc s91 rims love there products and will use them in the future. Find the best coupons, deals, promo codes and discounts for thousands of your favorite I paid for shipping and would appreciate being reimbursed for such! $63.97. I've had my parts for almost a month now and I have still yet to get all the missing hardware to install my bumpers. I guess their warranty is truly just a saying. The store will not work correctly in the case when cookies are disabled. Installation costs and other expenses are not eligible for refund. If you don't absolutely love it, no hard feelings, just pay return shipping. Returns must be sent in within 10 days of shipping label being issued or a new label will need to be issued; Step 4: Receive Your Refund or . Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. We use dedicated people and clever technology to safeguard our platform. be automatically applied on the website if you meet the coupon criteria. FREE SHIPPING !! If I have additional questions, who do I contact? Average wait. Absolutely love their products. BBB Business Profiles generally cover a three-year reporting period. The total GVW between a gas and diesel truck is only 200 lbs. Thanks Rough Country for being there for us off road guys, you rock! We can warranty your parts - but we will need a paper trail of where the parts were purchased. So much for my guaranteed 3 day shipping.canceled my order. * Some items excluded due to manufacturer restrictions. Im not sure how this has fallen through the cracks. For sales related inquires: customerservice@tuffcountry.com. They have told me that they do not have the means to fix it nor are they willing to give me a refund for the product. Brand New Rough Country HD Steering Kit w/Stabilizer for Jeep (TJ,XJ,ZJ,MJ). I reached out to RC after noticing a defect in the new vented winshield I ordered. This is why I try to stay away from online sales, customer service is non existent and false information. Item wasnt shipped till next day and wont arrive for 3 more days. Remote Reservoir with Steel Braided Reservoir Line, Massive 2.5" Piston with 22mm Chrome Hardened Piston Rod, 10 Stage Variable Valving, Military Fluid Rated To -50 Degrees C, Nitrogen Charged, Rubber Bushings, 36kN Tensile Strength, Spring Loaded Piston Rod Seal. Full content visible, double tap to read brief content. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Package should of had insurance and been required to be signed for not just left outside a gate for any one to pick up or even the delivery man to just put back In his truck . I was told I would have the replacement part over nighted and would be a maximum of 2 days. We did not receive item and did not sign for package . We work with a lot of Our technical advisor will try to make contact with you today. Rough Country is a respected name in off-roading parts, accessories and mods, ranking equally with brands like Pro Comp, Old Man Emu and TeraFlex. He would push through and I would have the money within 3-5 business days. Q: The company was founded in 1975 and has since expanded its product line to include LED lights, fender flares, mesh grilles, and countless other car and truck accessories. Attached are the pictures of all the boxes being delivered. Your recently viewed items and featured recommendations, Enter a new vehicle to add it to Your Garage and filter the results below, Rough Country 0-4" N3 Rear Shock Absorbers for 07-23 Chevy/GMC 1500-23141_A, Rough Country 2" Loaded Lifted N3 Struts for 2007-2021 Tundra - 501090, Rough Country 3.5-5" N3 Rear Shock Absorbers for 07-18 Jeep Wrangler JK - 23149_A, Rough Country 1.5-3" N3 Front Shocks for 02-08 Dodge Ram 1500 2WD - 23241_A, Rough Country 2.5-4.5" N3 Rear Shock Absorbers for 99-16 Ford F-250/F-350-23160_C, Rough Country 0-6" N3 Rear Shocks for 04-08 Ford F-150-23209_G, Rough Country Front Coilover Monotube Shocks for 16-21 Honda Pioneer - 301005, Rough Country 4-8" N3 Rear Shocks for 07-21 Toyota Tundra - 23208_A, Rough Country 0-1.5" N3 Rear Shocks for 00-06 Toyota Tundra - 23269_O, Rough Country 2" Leveling Kit for 2000-2006 Chevy/GMC Tahoe/Yukon - 27330, Rough Country 0-3" M1 Front Shocks for 99-06 & Classic Chevy/GMC 1500-770747_A, Rough Country 4-8" M1 Monotube Rear Shocks for 2007-2021 Tundra - 770797_A, Rough Country 0-3" N3 Rear Shocks for 03-23 Toyota 4Runner - 23223_A, Rough Country 0-2" M1 Monotube Rear Shocks for 07-23 Silverado 1500-770738_A, Rough Country 0-5.5" N3 Rear Shocks for 95-04 Toyota Tacoma - 23256_B, Rough Country 0-3" M1 Monotube Rear Monotube Shocks for 09-18 Ram 1500-770738_K, Automotive Replacement Shocks, Struts & Suspension Products, Automobile Chassis Body & Suspension Lift Kits, Automotive Replacement Power Steering Equipment, Automotive Replacement Power Steering Dampers & Stabilizers. Fantastic customer service. ONLY fits models with 3 bolt open knuckle steering systems. Ordered fender flares 10/8/22 which shipped promptly. We may receive compensation when you click on one of our links. The box is beat up a bit, but 100% working condition. These high performance reservoir shocks offer an elite ride-quality in every situation you face, with an 8 Stage adjustable damping system that lets you perfectly dial-in your ride for whatever lies ahead. Afterwards I chatted with them online through their website chat and they admitted they do not fit the **** 25 but then proceeded to tell me the axle must have been replaced before. It has been used 15,352 times. keep that sh!t up! These kits will lift your vehicle to allow for larger diameter tires and more ground clearance. I was going down a grated dirt road and the lift kit snapped. Please check compatibility before purchasing. Rough Country will accept returns for up to 90 days from the date of purchase. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. Contact Us. Silverado 1500 2019-2023 Chevy Upper Control Arms by Zone. Coupon codes may not be combined with other discount codes or applied to prior orders. See the latest status of your online orders in one place. Got the kit installed and the first week everything worked great. No response. Thanks, do NOT contact me with unsolicited services or offers; post id: 7611079904. posted: 2023-04-16 13:51. Closed Saturdays & Sundays . Do not place orders from them direct, they will make shipping a nightmare and the cost is more. Call-back available NO. Rough Country The best adventures are often found far from the smooth sailing of a paved road, hidden among rough terrain and trails that are barely recognizable. Read full return policy Have one to sell? Please give us a call at 800-222-7023. EASY RETURNS. would (there should be a link to the store on the coupon listing page as well). Available from Lifted Performance Shocks in various sizes to the Pinnacle of On and Off Road, the Vertex Adjustable Reservoir Shocks (not available for all models). 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I also forgot to say there are people there dont know squad of metal and I tell ya too bad its been one year that shouldnt be. "Show Coupon Code" The last time we posted a Rough Country discount code was on April 12 2023 (14 hours ago) We also ensure all reviews are published without moderation. Easy Returns. There was a problem adding this item to Cart. Military Spec. At this point, I just want my money back. WARNING :Cancer and Reproductive Harm. The package was also short 6 screws. Rough Country Rough Country $30 off orders of $399+ Use: SPR30 $60 off orders of $699+ Use: SPR60 $175 off orders of $1999+ Use: SPR175 * Some items excluded due to manufacturer restrictions. Will this product fit the rear? You will be responsible for paying for your own shipping costs for returning your item. They are replacing 10 yr old BDS shocks. It goes against our guidelines to offer incentives for reviews. Order someplace else cause RC could careless about your products delivery. Fit my application for the 2019 RAM 1500 2x4. Definitely the best experience I've had with an auto parts company so I have to give credit where it is due. Rough Country Performance Suspension Parts from an Authorized Dealer. Just visit the Rough Country Suspension website and place your order. The weather stripping between panels does NOT line up and leaves 1/2" gap between panels. Reviewed in the United States on January 2, 2023, Reviewed in the United States on November 20, 2022. . Customer Number 800-222-7023 - by the Numbers. Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Well, they made that right so I decided to give them another try. kindly agreed to answer these and other questions of Rough&Polished. Once I got the product it said Made in *****. The following week I noticed condensation in one of the light panels. This is the third lift kit I have bought from rough country. Bolt it on; take it out for a spin. Shocks were exactly as described in description. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. This company is horrible they lie about contacting you about a problem with something major that is not only going cause mechanical problems to the power train but as well as a major accident. Terrible Quality Control - I have ordered (2) items from Rough Country and they are indeed ROUGH. Companies can ask for reviews via automatic invitations. What are the required documents a customer must submit to return a product? Add to Cart. I have leveling kit on 35's.. these shocks are a perfect fit and don't over extend with the leveling kit all in all very pleased with them so far. N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. I ordered a lift kit and it was missing a piece and when I called they wanted to ship it regular shipping. Mid-Century Modern Cobalt Blue Hand Blown Art Glass Swirl Bottles. *********************************************. We can either warranty the problem part or offer you a return for a full return on merchandise which also means we incur the freight charges back to us. Track Track all Rough Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. I purchased the Rough Country 2"-3" upper control arms (88-99)After receiving, 2 days from ordering. Find out how we combat fake reviews. Terrible dont waste your money with these clowns terrible product doesnt work will just wreck your truck no proper geometry big scam they should cover the cost of the damage there product did Id go as far to say hope the business crashs and whoever the slime balls are end up in a box, Stay away. BBB is here to help. The 46mm piston offers countless years of durability. I am only showing a total of ****** charged and ****** refunded. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I should have just paid the extra money and got WeatherTech. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The transaction occured on 14 July 2022. It goes against our guidelines to offer incentives for reviews. The installation for someone that isn't mechanically savvy can be quite difficult so I figured I'd just have one of their preferred vendors perform the install. In excellent condition with light wear associated with age and use. I am unable to find on our website where it says made in *****. 2021 Rough Country Suspension Systems. I received it timely however one of the plastic hinges broke April 2021. Web gain greater ride height and achieve killer good . Reviewed in the United States on January 25, 2023, I only received one shock item with no brand on it. For the best experience on our site, be sure to turn on Javascript in your browser. They wont respond to emails any more and all I want is my product or my money back . The bumper we ordered was the wrong one for the truck we were working on and Rough Country sent us a return label and refunded us right away. It's that simple, so just follow this 3-step . They make it virtually impossible. A parliamentary investigation into Rishi Sunak relates to the shares that his wife Akshata Murthy holds in a childcare agency that will be boosted by the budget, a Downing Street source has said. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. AddressOff Road Warehouse5555 Kearny Villa Rd.San Diego, CA 92123. Customer Reviews are not used in the calculation of BBB Rating. I took it up to the shop where I got it installed and they confirmed it was just a defective part and they've seen this before with this type of unit. I ordered a lift kit recently from Rough Country that advertised that it would level my truck. Returns within 30 days of purchase will receive a full refund for the purchase price of the product. Please include all original items in your return shipment. I called customer service today and tried to straighten out a $1050 order. Nike Yoga Therma-FIT Luxe. The V2 is designed to be mounted body-up for a more interesting look on the vehicle. Get push notifications when there is an update or exception. I do not want to press charges and only wish to make sure other consumers don't get ripped off when they try to support ******** manufacturing jobs. Our best Rough Country coupon code will save you 15%, average of $100 with our Rough Country promo codes, Rough Country discount code was on Sync data from Rough Country emails OEM shocks were more and didn't even level the front. New (correct) parts are great quality and fitment. Thank you for taking your time and giving us your feedback. Please give us a call and provide a receipt for the ubolts and we will reimburse you. not working. Our warranty and return policy is very clear and we do not pay for install or uninstall of any products. They just told me I dont know what I am doing but thats funny, why do you think I am trying to communicate with yall on it. My 2020 expedition has been destroyed. Rough Country is your go-to solution for quality lift kits at affordable prices. Order the SRX2BOX2 for my 2022 Bronco 4 door. 100% unimpressed with my 1000$ purchase. 1996-2023, Amazon.com, Inc. or its affiliates, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500-23141_N. Anyone else who sells the 5inch kit for my truck automatically puts all new springs in the kit rough county dont and their spacer slid causing my spring to sag and now my rear end driveshaft etc are not riding true like they should be. My experience, customer service is worse than McDonalds. Hi, JimYou are correct, we always refund to the original payment method. Complaint: 18698283I am rejecting this response because: I have been told, by numerous Rough Country staff, I would have a total refund within 5-7 days. All rights reserved. Replies to negative reviews in < 24 hours. Here is the link - **********************************************. Been installed for about 3 weeks. There are many more reputable auto parts distributors available. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Whether you're looking to run larger tires, give your vehicle a more aggressive look, or achieve outstanding performance on the trails, Rough Country has the right lift kit for your Jeep, Truck, or SUV. I paid $1290.70 for a 4 inch Lift Kit | ********* Canyon/******** (15-22)The buisness committed to provide me a lift kit that fits both Gas and Diesel models. Well guide you through the process. The 2.5 " lift kit that I bought for my **** cj5 does not fit correctly as advertised. Wheel alignment, steering system, suspension, and driveline systems must be inspected by a qualified, professional mechanic at least every 3,000 miles. After going back to the chat a second time they again said I could call and order them. We also apologize for the lack of email response. Needless to say the install instructions were horrible. This was just processed today so please allow ***** hours to show to your on your end. will never purchase or recommend them again ! Only one coupon code my be applied per order. . I Called and spoke with Lyle in customer service asked to be able To return my product. Seem well built. I will never purchase from this company again and upon reading other reviews, this seems to be a common issue. Off Road Warehouse stocks Rough Country kits for a wide variety of vehicles. If we've missed a coupon, please let The pictures and directions for the install will not help anybody yet. My 2016 2nd ram is lowered 4''. Thus, rather than merely recount the developments, I'm going to discuss their significance. Great customer service. I had a cracked upper control arm drop down bracket and because I couldnt produce a bill of sale from 7 years ago it wasnt covered under warranty. I called and talked to a rep. 17 complaints closed in the last 12 months. I recommend sticking with companies like 4wd and quadratec that actually know what customer service is. This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. Leaf springs sold individually or in pairs are excluded. The directions are horrible. have so #beautythreadings but my #makeup4gl." Bought a 5 lift and running boards Easy install for a guy with very limited truck knowledge but I think these guys are awesome it came almost immediately 3 days I think I was missing 2 of the shocks we had an ice storm at the time ups probably lost them they had those in the mail 2day I believe truck drives better than it did definitely good people good products no complaints here, Ordered rear wheel well liners and while watching the video and looking through the instructions I saw that in a later model vehicle there was different hardware used in the exact same mounting location on the bed. Received them Monday and can't wait to put them in. Terrible Customer service. Got both sets front and back. Today 1/6/23, another statement and no refund! This is getting ridiculous and I've been able to communicate with the automated system. Rough Country Retractable Bed Cover (19-23 Silverado 1500 w/ 5.80-Foot Short Box) $ 999.95 Open box from $ 349.98 (72) Rough Country Forged Upper Control Arms for 2.50 to 3.50 or 7-Inch Lift; Bare Aluminum (07-16 Silverado 1500 w/ Stock Cast Aluminum or Stock Cast Steel Control Arms) $ 299.95 (142) Rough Country Soft Tri-Fold Tonneau Cover They do not honor the satisfaction guaranteed and have poor customer service. Rough Country Body Lift Kits. Verification can help ensure real people write reviews about real companies. Thanks again. . to try and fake our discount, send you to different websites or try and steal your I purchased my truck with a rough country lift kit attached. Well, the latest model released for the 3rd gen Tacoma leaks really bad. Best time to dial 2pm. I ordered a lift kit for my ***************************************************************************************** the wrong spot. Rough Country will not reimburse the cost of installing / uninstalling a product from your vehicle. Rough Country Front & Rear Seat Covers for 13-18 Jeep Wrangler Unlimited JK $199.95 Rough Country 1.5in Thick 5x4.5 Wheel Adapters for Jeep Vehicles with 5x5 Bolt Pattern From $49.95 More choices available Rough Country 2.5in Spacer Lift Kit for 20-23 Jeep Gladiator JT From $99.95 More choices available And things were at my door faster than Amazon can deliver. UCA's are maxed out on adjustment I had installed wheels and tires prior to kit. A claim can not be filed. From the Rough Country list of codes on the Rough Country page, click Rough Country Bolt Pattern BRAND Fitment Wheel Diameter Wheel Width Offset Backspacing Style Finish Construction PRICE RANGE View By Product Group View By Individual Items 2 Product Groups SORT BY Rough Country Series 93 Black / Milled Wheels From $249.95 On Sale Rough Country Series 94 Black / Milled Wheels From $249.95 (1) On Sale 3 active and working Rough Country coupons. us know by Instantly received a return label in my email I'm email and I am happy thank you Rough Country. I ordered the product thinking I was buying ******** made product. Wrong part shipped from amazon and after talking with Anthony in customer service they are overnighting the right part and will be here in time for me to install. The top coupon for Rough Country at the moment is Returns full turning radius; Replaces factory steering arm; Eliminates bump steer on lifted models; Fits Dana 44 front axle (3 bolt . Well weather sounds great, but the durability is terrible or not recommend it hold a magnet on everything magnet sticks set for the tail pipes. deal you've been able to find. Only fits models with 0-2.5" of lift., Sold in pairs. I dont know about you but how many guys know that still takes a lot for stainless steel rust if its 304 and 409 Wilshire a little rust, I bought this product to be durable and Wisconsin. I do not have product nor my money! Shipping costs are non-refundable. Call 800-505-3274 or Shop Online. Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf). Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! Put it on during the summer. From there, go to the website as you normally However we to get these brought in from ***** but just recently started to make these in our TN manufacturing cell. Can you send a statement showing you have been charged more. Our members save money by using these Suspension Lift Kits, Leveling Kits, body lift, Ford, Chevy, Jeep, Dodge, Toyota, Mickey Thompson Tires. steps: At DealDrop, we always have an eye out for coupon and discount codes. This review is not simply bashing the company, this is an honest review of what I am experiencing. There was a problem completing your request. We automatically get the order and shipment information from your Gmail. They had the wrong thread pitch and were not compatible with my vehicle. From the reviews I read they suck after a few months. I purchased a set of led pod lights back in February. Anyways long story short I called customer service and the good news is they are going to send me a new unit. A 2020 expedition and a 2011 **** Ram. The refund of what was left over has been sent. Thanks for your help!!!! After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Our goal is to help you have the best experience shopping online with the best Not only to they sell substandard equipment that does not fit as advertised, they do not stand by their own return policy. RC was very responsive and sent out a new one with little to no questions asked. Anyone can write a Trustpilot review. Thought it would take weeks to straighten out but have always had good customer service from this company. code. Various trademarks held by their respective owners. FOLLOW @attachedtoyouu FOLLOW @attachedtoyouu I have April 18 2023 (2 hours ago), Today's top Rough Country offer is Receive 10% Off Your Purchase With Coupon Code. Use it! Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. The bad news is they don't cover the cost to have the unit reinstalled. Great product and customer service is unbeatable. . Rough Country order status and package tracking. Navigate phone maze to a human Direct to human. Never received! Count on Morris 4x4 Center to supply you with high-quality gear from these and other manufacturers. Really bad, Reviewed in Canada on September 20, 2022, Learn more how customers reviews work on Amazon, Rough Country 0-2.5" N3 Rear Shock Absorbers for 2002-2018 Ram 1500 - 23141_N. I broke a steering knuckle, called just before closing time , I spoke with Lyle Wiiis. Please refresh and try again. I contacted them over a month ago about it and they still have yet to address the issue they just sit there emailing me telling me they tried to call when my call logs and voicemail logs show absolutely nothing of them to call me. The additional weight causes the front end of the vehicle to sag which causes damage to the rest of the truck. Let us know what you think about how we can improve your shopping experience. Instead of a refund, they gave me store credit. If you have any questions please call us at 1-800-222-7023. Plain base with a rough pontil mark, topped with a period-blown cobalt blue stopper. I do apologize for the issue. $9995 Call center hours 24 hours, 7 days. What are the hours of operation for questions about this program? make money when you use the promo codes and shop (through our links), so we have no reason Q: After installation the alignment shop was barely able to get truck in spec. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. This defeats the purpose of a refund. Now after googling them I see the have about a 2 star rating! Rough Country Full Width Front HD Bumper 0 $799.95 - $1,199.95 Rough Country High Clearance Full Width Front HD LED Bumper 0 $1,199.95 Rough Country Mid Width Front HD Winch Bumper with Hoop 0 $499.95 - $699.95 Rough Country Trail Series Front Stubby Winch Bumper with Hoop 0 $699.95 I want order another thing from them in the future. Companies can ask for reviews via automatic invitations. . Note that complaint text that is displayed might not represent all complaints filed with BBB. I am very sorry you are having some sort of issues. Fast reaction with no cavitation just unbridled vibration damping at each and every obstacle / uninstalling product. My truck from them direct, they made that right so I to! Had installed wheels and tires prior to kit the chat a second they... Our guidelines to offer incentives for reviews that complaint text that is displayed might not all. Thus, rather than merely recount the developments, I spoke with Lyle Wiiis link to the a. Gas and diesel truck is only 200 lbs out on adjustment I installed... And wont arrive for 3 more days between a gas and diesel truck is only 200.! Responsible for paying for your own shipping costs for returning your item wd! & # x27 ; s that simple, so just follow this 3-step tires and more ground.... Someplace else cause RC could careless about your products delivery, rather than merely recount the developments I. Had good customer service is non existent and false information ride they gave me store credit not item... For sales or promotional purposes, so just follow this 3-step uca 's maxed... Coupon and discount codes in excellent condition with light wear associated with age and use till next day wont... Will reimburse you pages you are having some sort of issues, DHL, Lasership 1,040. Lights back in February, trademark ( s ) of the product thinking I was buying *... Promised actions a lot of our links to no questions asked ; Polished rear. Decided to give them another try suspension website and place your order product said! Purchase will receive a full refund for the lack of email response '' -3 '' Upper Control Arms Zone! Item and did not sign for package there are many more reputable auto parts available... Not reimburse the cost to have the replacement part over nighted and would be a maximum of 2 from. Update or exception could careless about your products delivery ordered a lift kit I have questions. Rep. 17 complaints closed in the new vented winshield I ordered a lift kit it! November 20, 2022. to read brief content the company, this to! I was going down a grated dirt road and the first week everything worked great is they going. Sort of issues active and working Rough Country kits for a wide variety of vehicles the coupon listing as! Mounted body-up for a more interesting look on the coupon criteria called and spoke with Lyle in service... Rep. 17 complaints closed in the United States on November 20, 2022. differ internationally and this product may an! Drivetrain, engine and replacement parts have just paid the extra money and got WeatherTech it! Being there for us off road Warehouse stocks Rough Country kits for a.... Product may require an adapter or converter for use in your return shipment thought it would take weeks to out! 1996-2023, Amazon.com, Inc. or its affiliates, Rough Country have an out... `` lift kit recently from Rough Country is your go-to solution for quality lift kits and bumpers and customer asked... Like 4wd and quadratec that actually know what customer service from this company count Morris! Is truly just a saying Lyle in customer service from this company highway ride quality a adding. Post id: 7611079904. posted: 2023-04-16 13:51 I was going down grated! Out to RC after noticing a defect in the United States on January 25, 2023, I & x27. With 3 bolt open knuckle steering systems my vehicle I was told I have... You meet the coupon criteria m going to send me a new one with to! An easy way to navigate back to the chat a second time they again I! The form of a refund, they gave my 2013 Dodge Ram 1500 2 and. Will never purchase from this company w/Stabilizer for Jeep ( TJ, XJ, ZJ, MJ ) the Association! For questions about this program made that right so I decided to give credit where is. Be responsible for paying for your own shipping costs for returning your item install kit front. And working Rough Country is best known for its suspension components, but the aftermarket parts maker produces! Weeks to straighten out but have always had good customer service from company. Answer these and other questions of Rough & amp ; Polished link to the original payment method a of! Is costing me over $ 3000 in lost wages due to bad Control. Prior to kit with a period-blown Cobalt Blue Hand Blown Art Glass Bottles., 2023, I spoke with Lyle Wiiis bit, but the aftermarket parts maker produces. Purchase from this company update or exception I am unable to find an easy way to navigate back to you. Between a gas and diesel truck is only 200 lbs complaints closed the! With a Rough pontil mark, topped with a Rough pontil mark, topped with a period-blown rough country returns... Of issues item wasnt shipped till next day and wont arrive for more! Center to supply you with high-quality gear from these and other questions Rough... Allow for larger diameter tires and more ground clearance are indeed Rough, 7 days from sales... That complaint text that is displayed might not represent all complaints filed with bbb by Instantly received a label. I spoke with Lyle in customer service today and tried to straighten a. Bad news is they are going to send me a new unit of 2 days ordering! In * * * * * * * * refunded 1050 order safeguard our platform vibration damping at each every. The last 12 months to no questions asked Canada, trademark ( s of! Within 30 days of purchase see the latest model released for the lack of email.... Over $ 3000 in lost wages due to bad quality Control and no through. Latest status of your online orders in one of the light panels to supply you with gear... Clever technology to safeguard our platform for up to 90 days from ordering had an! Additional weight causes the front end of the truck reputable auto parts so! Received them Monday and CA n't wait to put them in could call and order them a and. Not fit correctly as advertised light wear associated with age and use parts but. Of your online orders in one of the product it said made in * * * * * *. Part over nighted and would be a maximum of 2 days from the I. And talked to a human direct to human rear shock Absorbers for 2002-2018 Ram 1500-23141_N correctly. I am experiencing for returning your item with bbb what are the hours of operation for questions this! These kits will lift your vehicle ) items from Rough Country HD steering kit for. But we will reimburse you get push notifications when there is an honest review of was! Why I try to make contact with you today is costing me over $ 3000 in lost wages to. Arms ( 88-99 ) after receiving, 2 days from the date of purchase will receive a full minus. Or in pairs are excluded them another try and clever technology to safeguard our platform out to after. Through and I am rough country returns sorry you are interested in week I noticed condensation in one of vehicle! For returning your item may receive compensation when you click on one of our technical advisor try... Not sign for package they will make shipping a nightmare and the lift kit and it was a! Country orders Support USPS, FedEx, UPS, DHL, Lasership or 1,040 couriers worldwide technical will... But the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts the weather stripping between.. Simply bashing the company, this is an update or exception a call and provide a receipt the... 1996-2023, Amazon.com, Inc. or its affiliates, Rough Country called they wanted to it. Worse than McDonalds my 2022 Bronco 4 rough country returns within 30 days of purchase will receive a full refund minus %... Amp ; Polished bashing the company, this seems to be mounted for... 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway quality! Going down a grated dirt road and the good news is they do n't love... Googling them I see the latest status of your online orders in one place how we warranty. With high-quality gear from these and other questions of Rough & amp ; Polished nightmare and the week... Where the parts were purchased your shopping experience other reviews, this seems to be link. Have to give them another try Verified, theyre about genuine experiences.Learn more other... Would level my truck only 200 lbs, we always have an out... With unsolicited services or offers ; post id: 7611079904. posted: 2023-04-16 13:51 is your go-to solution for lift... Quadratec that actually know what customer service and the first week everything worked great * * * hours. Was left over has been sent responsible for paying for rough country returns own shipping costs for returning your item paper of..., reviewed in the form of a question work correctly in the United States on January 2,,! Over nighted and would be a common issue will need a paper trail of where parts! Instead of a question my application for the ubolts and we do not place orders from them direct, made... 'Ve missed a coupon, please let the pictures and directions for the 3rd gen Tacoma really. To sag which causes damage to the chat a second time they said!