Note: The Discovery add-on module can be used to manage VSA user logons and Portal Access logons using domain logons. Cooper, our Utilization AI, looks at how you can better leverage your Kaseya solutions. Need to Recover Your VSA Logon Information? Note: See Enabling Ticketing for Portal Access Users on Unsupported Browsers. The functions displayed using Portal Access are determined by the System > Machine Roles > Access Rights tab. These settings are the same as those shown on the Agent > Portal Access page. Note: See Enabling Ticketing for Portal Access Users on Unsupported Browsers. Check this box to allow users to initiate a chat session Define a password for the machine user logon. Machine users do not have to logon to Portal Access locally. Enabling/Disabling Domain Users Accounts or Resetting Domain User Password, Making Changes to Discovery Managed User Logons. You can re-enable the logon by setting a new password or waiting for the disable account time to lapse. Creating integrations that are built to last is the motivation for our acquisitions and decision to support multiple options within a category. [15][16], On 13 July 2021, REvil websites and other infrastructure vanished from the internet. This is the same remote control capability administrators have, except Contact us today to learn more about Kaseya training and certifications. left of the machine account you wish to rename. Defend it with a solution built to protect anything, anywhere. Cooper helps technicians discover underused product features, new training opportunities, and gaps in customer support. Owned by Insight Partners, Kaseya is headquartered in Miami, Florida with branch locations across the US, Europe, and Asia Pacific. if (navigator.appName=="Netscape") Say goodbye to time waste with integrated IT Operations! Select a contact record Note: The Username field cannot be edited if Prevent anyone from changing their logon is checked in System > Logon Policy.