The price was high, but so worth it. I also liked how you can see regular light and then night vision. This feature is a parent favorite! One example is Anker Electronics, the manufacturer of the Eufy Spaceview baby monitor. Lets start with the most obvious: the Infant Optics DXR-8 comes with interchangeable lenses. Motherhood HQ is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Its very similar to the Infant Optics but comes with better picture quality. You can however still get a replacement if the warranty has expired. If you get the signal going in and out continuously, there is a device that is interfering with Infant Optics signal. See reviews below to learn more or submit your own review. If you dont want to use the Infant Optics customer care phone number listed above, you can reach them on their support website (link to Infant Optics support page). Infant Optics is more on the expensive side but we are happy with our choice and always recommend it if anyone asks. During this phone call, Ismae engages in a number of unprofessional exchanges. You can adjust the volume and brightness of your display easily. . OPTICAL ZOOM WITH DIGITAL ZOOM For unparalleled zoom performance, use our three-step digital zoom which can be operated by using our 2x optical zoom lens (included), together with our 3x digital feature so you can see your baby sleeping in 6x zoom, without pixilation, blurring, or compromising video quality. If these two suggestions do not work, you may want to contact Infant Optics support. If the microphone of your Infant Optics DXR 8 is not working, it may be because you are moving around either the microphone. Though easy, this guide may save you time and resources. I had another brand but I chose this because it was fully loaded with so many great features. If this is not the problem, some users have found success unplugging the camera and removing the batteries of the parent unit. When placed at 3 foot / 1 meter from you, it will produce an average of 3.6 mG. The customer service team will guide you on how to claim the warranty. You will need to plug it at night to recharge while you sleep however as the battery takes about 7 hours of charging to be full. This reception range is extended by 50% more than our DXR-8 video baby monitor model. Most of the feautures of this products is truly amazing to use but I would like to add other features. Another fix that has worked for some users is rebooting your Infant Optics to make the purple or pink screen go away. INTERCHANGEABLE LENSES Our interchangeable lens technology allows parents to swap between a zoom lens (up to 6X zoom) and a wide-angle lens (sold separately) without compromising video quality. I reached out to Infant Optics about the manufacturer warranty and steps to follow to claim a warranty. Since we don't have to hook it up to Wi-Fi, we just plug it in and it's ready to go. It will show the temperature in each room on your display. You can monitor the temperature in your babys room. Excellent customer support. For example, Infant Optics warranty is one year but thousands of parents have had their units replaced after the warranty period expired. It has a great screen. Website Personalization Maturity 30/100. Several users whove had this problem finally had to contact Infant Optics customer support and those with valid warranty were able to get replacements of the screen. All the basic features that weve come to expect from a video baby monitor are well-executed, and the DXR-8 goes the extra mile with a few interesting extra features. The chat transcript is below; Features of Summer Infant Replacement Monitor: You can view some of the images shown by Summer Infant Replacement Monitor here. It also stopped charging. Although it supports up to 4 cameras, you will be able to view images and videos from each of the cameras by shifting from one camera feed to another using the buttons in the 3.5 display unit. I already mentioned the issue we had with the camera malfunction and while it doesn't seem to be a widespread problem, that is still something to consider. In other words, you are unable to stream videos to more than one parent unit with Eufy, a feature that Infant Optics DXR 8 now allows you to. You can reach them by phone or by email and can rest assured that theyll go above and beyond to fix any problem you may have. Skip to content Baby Monitors DXR-8 PRO DXR-8 Accessories About Summer Infant is a touchscreen baby monitor with a 5-inch display unit thats better than most traditional baby monitors such as Infant Optics DXR 8. If you want a monitor that offers both a WiFi connection and a radio connection, check our review of the Kodak Cherish C520. Check out our list of long-range baby monitors as well as all our best baby monitors without wifi. Since then, we've been utilizing our experience and customer feedback to continuously improve our products. Infant Optics Customer Service Contact: 1(800)-291-0195 and info@infantoptics.com Infant Optics' customer service support is excellent! Hi there! Established in 2011 in San Francisco, C.A., Infant Optics is a brand that specializes in baby monitors. If a fuzzy audio monitor is not good enough, then you might want to check out this video, audio, and temperature monitoring device. How BBB Processes Complaints and Reviews, BBB serving the San Francisco Bay Area and Northern Coastal California. She spends countless hours researching companies and industries before writing buyers guides to make sure consumers have all the information they need to make smart, informed buying decisions. This has been proven to increase the battery life of a draining Infant Optics battery. Other non-wifi baby monitors that have 5-inch display units include Eufy Spaceview which currently do not have an extra monitor available for sale. Changing the lens is very easy, you just need to unscrew the one thats currently on and swap it with another one. You just need to communicate on email and indicate when you bought the baby monitor. Buy Radians HSH0220Cs Hushies Passive Infant/Toddler M: GunBroker is the largest seller of Shooting Glasses & Hearing Protection Shooting Supplies All: 977482782 . As a member of the ConsumerAffairs Research Team, Kate Williams, Ph.D. believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase. In addition to not getting hacked, being off Wi-Fi also helps ensure that it will work all the time. Infant Optics Replacement Monitor Screen/Monitor Only (Updated December 2022). Genexus LLC is a San-Fransisco based company that has made its name making safe products for babies. Especially for the high price point. No internet connection or apps required, means the video and audio signal transmits to only one monitor unit and no one can hack into your monitor. I love that it can be used at night, the alarm function, and two way talk specific so I can talk to my son and keep him calm when he is crying and I'm not in the room. And also, the screen quality is really excellent. If you are having issues with any functionality of your Infant Optics DXR-8, you should contact their renowned Infant Optics Customer Care. The Owlet is pricey, but the peace of mind is worth it for parents. If the item details above arent accurate or complete, we want to know about it. The 3.5 display allows you to see only one camera at a time. The sound only goes to the camera that is currently selected, so dont risk waking up your child in the other room. Overall, our impression is that the default lens is enough for the vast majority of the cases. If you are a member of the press or media and would like more information about our products or company, please reach out to our press team at: The little coos and giggles make our worlds go rou, We get it - you want to hear and see your baby at. When I turned it back on, it would no longer connect to the receiver. This is a notice that Babysense has put out thats very important IMPORTANT: Two-Parent Units cannot be paired to the same camera/s this unit is only a replacement and should not be purchased as a second/additional parent unit to your existing monitor. Some customers have actually had their units replaced, even when some were out of the warranty period (cases of 18 months, 26 months have been reported). Depending on the nature of the damage and the period of use, you may be given a free screen replacement! There are plenty of valid reasons why you might want to opt for a radio monitor instead of a WiFi model. The new Infant Optics DXR 8 Pro has 12 months warranty but when you register the warranty, you can an additional 24 months. If you stop moving, the microphone should start working fine. If you can easily locate a phone number of email, it may make a big difference. No words to describe their attention to clients. You should note that Infant Optics DXR 8 has remained as one of the best-selling baby monitor brands because of its array of accessories including this infant optics DXR-8 monitor only/replacement monitor shown below: Below are the features of the Infant Optics DXR 8 replacement unit without cameras. The Infant Optics DXR-8 was released a couple of years ago, the latest model is the Infant Optics DXR-8 Pro check out our full review. In summary, there are 36 months. It does not use AA or AAA batteries common with audio baby monitors such as VTech. The image is crisp and clear, even at night. Intuitive navigation when using multiple cameras. Disclosure: This post is brought to you by the Insider Reviews team. I agree to receive email updates and promotions. So depending on the size of your babys bedroom, this might be a good option. If you have any questions, you can reach me at ashley.d@motherhoodhq.com. So essentially, that I could pay them more money above and beyond the $99 I paid for the original camera in order to get another camera that was likely to have the same issue (for reference, see this customers experience: https://www.amazon.com/gp/customer-reviews/**************/ref=cm_cr_arp_d_rvw_ttl?ie=UTF8&ASIN=B00ECH5ARA).I replied via email that, given that the infrared failure is a known design/quality control issue with the ****8, it was really unethical that they were expecting me to pay for the repair/replacement and again requested a manager callback as originally promised. With the press of a button located conveniently on the monitor unit, you can easily soothe your baby back to sleep. There are several reasons why the screen of Infant Optics could become purple but a quick fix that has worked for several users is unplugging the cable and making sure it is plugged in securely. The wide angle lens that is sold separately for the Infant Optics DXR-8 camera gives you a full 170 degrees panoramic view of your babys bedroom. Our content is intended to be used for general information purposes only. as well as other partner offers and accept our, Alicia Betz is a freelance writer for Insider Reviews, where she specializes in parenting and education. This leaves me with no way to keep an eye on my baby. Large metal objects and objects that use Wi-Fi can interfere with the signal, and I've found that if I have my phone too close to the receiver, it can cause interference too. Enjoy reading our tips and recommendations. The audio will remain on. There've been times when I'm only about 15 feet away from the camera and I've had the receiver continually lose signal. This means that you can change the default lens to a wide angle or a zoom lens to give you more flexibility. seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will . Infant Optics DXR-8 claims to be the World's first interchangeable lens baby monitor. . I am most happy with their customer service. Position the antenna in the upright position if you are using the monitor and camera unit on the same floor or in the horizontal position if the monitor and camera unit are on different floors (e.g., in a two-story house). the shipping service selected, the seller's shipping history, and other factors. Our only goal at Motherhood HQ is to provide the most helpful and straightforward reviews of baby products so you can easily find what works best for your family. . This replacement parent unit is NOT compatible with older versions of Infant Optics that used micro-USB power adapters. She earned her bachelor of science degree in education from Penn State University with concentrations in English and communications. Unfortunately, we did have one issue with our monitor, but that resulted in a surprisingly great customer service experience. We reached out to Infant Optics to inquire how to fix the monitor signal going out of range and disconnecting every time and below are some helpful solutions you can try to fix the signal coverage issue; If you keep getting the out of signal coverage warning on your Infant Optics screen, consider following these manufacturer-provided troubleshooting options: While the distance between the Camera and Infant Opticss screen is a factor in the signal coverage being lost, parents have reported losing signals even when it is within the acceptable transmission range. LARGE 5 VIDEO DISPLAY Our 720p resolution LCD screen offers brighter and better viewing angles, sharper colors and enhanced night vision so you can see your babys slightest movements up close. You should also note that the current Infant Optics DXR 8 camera does not pair with more than one screen unit of Infant Optics DXR 8. Prospector. I like the size of the monitor. 110v-240v compatible. Reception is best in open areas where there are no obstacles present. DO NOT BUY THIS MONITOR before reading the following. The customer service will guide you on how to claim the warranty. Infant Optics makes Amazon.coms best-selling infant video monitor, the DXR-8. Base on the pictures that I shared Infant Optics agreed that this is a manufacturing defect, however refused to send a substitution based on the fact that I did not have all the papers (proof of purchase) that were requested. The secret? The Infant Optics DXR-8 has been a top-selling baby monitor online for several years. Volume and lighting are adjustable on the view screen. Products . (Opens in a . We welcome your feedback. Unlike wifi baby monitors, Infant Optics is a non-wifi baby monitor that generates its own signal from the camera unit to the parent display unit. Customer Service Manager - $101,575 See Job Openings. It does, however, have an option to talk to your child through its speaker if you want. Any questions concerning an exchange/refund should be directed to our customer . The highest earners in the top 75th percentile are paid over $125,085. Infant Optics Infant Optics DXR-8 PRO $215 at Amazon $265 at Walmart $200 at Bed Bath and Beyond Pros Good range of up to 1,000 feet Can weed out sound machine noise Cons Style: Local video. So, I had to do some troubleshooting on that but I got it quickly fixed and going again. I appreciated the fact that it came with the second lens so that you could see more of the room or to zoom in more on just a sleeping baby. A link has directed you to this review. Infantoptics.com attracts a monthly unique visitor traffic 2,166 visitors. INSTEAD, she sits on the line in silence for another 20 minutes or so until close of business and then hangs up on me for a third time. But overall my experience with this monitor has been great. If you buy them, we get a small share of the revenue from the sale from our commerce partners. Amazon.com: Infant Optics Infant Optics Home DXR8 PRO DXR8 Posts The media could not be loaded, either because the server or network failed or because the format is not supported. Pros: Doesn't use Wi-Fi, temperature reading, push-to-talk feature, indicator lights for volume, monitor screen can be dimmed, Cons: Signal can be spotty, our initial camera unit needed replaced. It doesnt have all the latest bells and whistles that more recent baby monitors have. Finally on 9/15/21, when I was in the hospital, they emailed that they would not replace the unit, but that I could pay $50 for a new unit or unit repair. Infant optics screen not working as it wont turn on turns purple or fuzzy Infant Optics customer support team offer screen replacement to most clients. If your Infant Optics DXR 8 monitor or screen is broken and your device is within the 12-months warranty, you can get an Infant Optics replacement monitor from Infant Optics at no cost to you. The 2.4-GHz transmission provides a secure digital connection, so you dont have to worry about the loss of privacy. My experience is actually great. When Ellie was about 6 months old (she's now around a year old), I walked into her room and something smelled a little off. The DXR-8 monitor only can only be connected to one camera at a time. You may qualify for a free battery replacement if your Infant Optics is within the one-year warranty but you need to check with their support team. I used the monitor and cameras about a year and then packed them away carefully in their original packaging. . You can purchase syndication rights to this story here. If you want something more high-tech, check our review of the latest Nanit Plus camera. Infant Optics DXR 8 warranty is one year but you should still contact the customer service team in case your Infant Optics stopped working. The Infant optics claims that its the battery can last up to 10 hours. It has a widescreen and the ability to see the whole room. The further you place the camera from your baby, the less EMF they will be exposed to. The zoom lens allows you to place the camera further away from your babys bed, which we particularly appreciate considering the controversial debate on baby monitors health concerns. Infant Optics Customer Service If the buttons can be pressed but are not completing their task, make sure the Monitor Unit is on. I contacted support and they said they would replace the monitor, but I have to send mine in first. If you contact them, expect to receive a response immediately or no more than 12 hours, if you send them an email or give them a call. Access your favorite topics in a personalized feed while you're on the go. Disappointingly, there is no pre-recorded lullabies available to play on the Infant Optics DXR-8. INFO@INFANTOPTICS.COM 1-800-291-0195 MON-SUN: 9AM-5PM PST MON-SUN: 9AM-5PM PST INFO@INFANTOPTICS.COM 1-800-291-0195 2023 Infant Optics. In our tests, the DXR-8 indicated that the room was at 72.5 degrees Fahrenheit (22.5 Celsius), while a dedicated thermostat showed 74.3 degrees Fahrenheit (23.5 Celsius). It has a 3.5 inch full color display and is sound activated. Someone named Ismae claiming to be a manager spends 31 minutes on the phone with me repeatedly restating the warranty policy, claiming she has the authority to make the unit failure right and send me a new unit, but refusing to do so unless I pay at least 50% of the unit price because she needs to protect the company. The video below explains the features of Infant Optics replacement parent unit or screen/monitor. Is there an app for summer baby monitor? BUY NOW. As a matter of policy, BBB does not endorse any product, service or business. Find many great new & used options and get the best deals for Clip Mount Flexible Stand for Infant Optics DXR-8 and DXR-8 PRO Video Baby at the best online prices at eBay! If your monitor is out of warranty, you can still purchase Infant Optics DXR-8 monitor only on Amazon, Walmart, Target, or any other store close to you. We are committed to stand behind our brand. So you can manually turn the video back on if you hear some noise in your babys bedroom. 40.77.167.239 Toggle navigation. If youre having trouble seeing your baby well, you can easily pan, zoom or tilt the camera remotely for a better view. If you read the reviews of Infant Optics before making your purchase, you must have realized that their attention to customers is unmatched. Date First . The monitor parent device has a rechargeable Li-ion battery that Infant Optics claims will run 10 hrs on standby mode and 6.5 with the screen on continuously. Alicia tests products in the field with her daughter. Infant optics camera not working in the dark or no sound In case any of the units including the microphone, the speaker, battery, or camera are defective or not functioning properly either because of negligent damage or other causes, you should contact the infant optics support. Infant Optics shipping fee is $6. As of this update, it is the 32nd best-selling baby monitor accessory on Amazon as shown in the snapshot below: Other competitors of Infant Optics such as Eufy Spaceview do not have a replacement or an additional monitor/parent unit/monitor only. The same goes for floor/ceiling materials. It helps save the battery as well. BBB reports on known marketplace practices. However, I would add the option to take pictures and record video. Video playback is displayed in 720P high definition (HD) resolution. Trusted by over 1 million satisfied parents. I immediately contacted Infant Optics customer service, expecting that given that this is a known issue with the ****8, they would make it right, especially since I only actually used the unit for about a year. The sound will also only come from one camera at a time. We highlight products and services you might find interesting. Overall, I felt comforted and enjoyed using it. This also helps save on battery life. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. There is indeed no split-screen mode. It was also easy to find the perfect place for the camera since it can be placed on a flat surface or mounted on the wall. Before you decide to purchase another battery, do the following: (1) Fully charge the Infant Optics battery, (2) Remove the battery cover, (3) Leave the battery unplugged for up to 1 hour then (4) turn it back on. The advantage of Infant Optics not having an app is that it loads faster on the display unit. We know from experience that as parents, your time is valuable. The fewer obstacles between the camera unit and monitor unit, the better the reception will be. Interchangeable lens: Well start sending you the news you need delivered straight to you. All of our monitors are designed to be reliable, providing the highest standard of video and audio performance. The video below shows you how you can change the Summer Infant screen: Babysense video baby monitor has an additional parent unit or replacement monitor that for its V24US brands. Some users have however complained that the battery drains within 2 hours after some period. $134.98 in stock. To lookup on your Android tablet or phone Visit the APP marketplace. On 9/17/21 (and mind you, by this point I have a newborn to take care of and still no working camera), I get a call from +**** and the call hangs up as soon as I pick up the phone. I wish it had a longer charge on the monitor battery. Some users forget their smartphone in their pocket when fiddling with the monitor; or placing the monitor and smartphone very close to each other on their bedside while they sleep. The camera on the Infant Optics DXR-8 offers infrared night vision so you clearly see your baby even in the dark or low light. The image resolution is at 640 pixels by 480 pixels (VGA). Compact, crisp monitor: If the issue is interference with your WIFI network (e.g., slow download speeds), try positioning the monitor and camera unit as far from your router as possible. Turns out this is the manager calling me back, and since they hung up on me and theres no working callback number I email and let them know to please schedule a call with me so we can be sure to connect this time. Summer Infant is one of our 6 top touchscreen baby monitors in 2022 and we have a picture of the additional handheld/screen you may be looking for below. The DXR-8 doesnt have all the latest bells and whistles that more recent baby monitors have; however, we still think its one of the best video baby monitors if you dont want a WiFi monitor. International Association of Better Business Bureaus. . Email us at reviews@businessinsider.com. Its location on this page may change next time you visit. I did some online research and saw many positive reviews. IR/Night Vision: 8 IR LEDs, 1 Low light sensor, Operating Temperature: -10 C (+14 F) to +50 C (122 F), Power Adapter: Input 100-240VAC, 50/60Hz 150mA, Output: 5.9V, 1000mA, Horizontal Turning Angle: 135 both left and right, Battery: 1200mAH Li-ion 3.7V rechargeable battery, LCD Display: 3.5" TFT color display at 320 x 240 RGB colors, Power Adapter: Input: 100-240VAC, 50/60Hz 150mA, Output: 5.0V, 550mA. Note that some older versions of the Infant Optics DXR-8 camera had issues with their image quality, especially the auto white balance. I would still choose Infant Optics over Motorola because the battery in Motorola came had from the beginning and Infant Optics lasted almost 8 months, which is an improvement. Sorry mama, we couldnt find your sanity either. You can read our review of Infant Optics DXR 8 Pro here. No apps or Wi-Fi required so you can have peace of mind that your privacy and security are always protected. Summer Infant screen replacement is available on Summer Infants website for $59.99. Still, the first few times I left my daughter Ellie alone to sleep when she was a newborn were nerve-racking. ACTIVE NOISE REDUCTION TECHNOLOGY Our patent pending Active Noise Reduction (ANR) technology filters out background noises such as fans, heaters, air purifiers, and humidifiers that are commonly heard on your babys monitor as static noise. Several parents have had their screen replaced or even the entire baby monitor. Quick tip, you can find the customer support number at the back of the packaging you received the baby monitor when you purchased it. In their manual, they have indicated that volume setting is the main cause of sound not being audible from the monitor of Infant Optics DXR 8. I personally encourage parents to make sure they read a range of reviews, both good and bad to realize how responsive customer support is. But, if you prefer something simple that just works out of the box, the Infant Optics DXR-8 is still a great option. The default lens gives you a good angle thats very similar to what youll find in other baby monitor models. The picture quality on the display itself is about average with a resolution of 320 pixels by 240 pixels. Customer Service Maturity 40/100. Be the first one to find this review helpful. BUY NOW Amazon.com. As is the audio quality, with the microphone on the baby unit able to pick up the faintest of sounds, such as your baby rolling over through the night. Clear instructions are included. : How do you console a crying baby? But my baby monitor experience during my motherhood stage was truly amazing and unforgettable because during that time me and my husband were in peace especially when we go to sleep. out of 5. safety: 5 out of 5. The reception of the monitor can also be a little spotty at times. Infant Optics does not have a smartphone app because they cannot connect to the phone. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. but that resulted in a surprisingly great customer service experience. Yes. Features a set of 1000mW speakers engineered just for the DXR-8 PRO. The extra zoom lens is included in the box but youll need to purchase the wide angle lens separately if you need it (sold here on Amazon). Another good feature of the Infant Optics DXR-8 is the ability to remotely pan, tilt, and zoom the video image as needed. When it launched, it came well ahead of its competitors in our tests. She researches and tests products from the hottest. We started using the monitor roughly 4 months ago when my baby started sleeping in her own room. The company provides excellent customer support with a well-staffed team based in California. A surprisingly great customer service experience endorse any product, service or business is! The baby monitor the new Infant Optics DXR 8 Pro has 12 months warranty but you. You may be because you are moving around either the microphone should working! To sleep pictures and record video fully loaded with so many great features 3 foot / 1 meter you... Lens baby monitor models hear some noise in your babys bedroom, this might be a good.! Tilt the camera that is interfering with Infant Optics stopped working our content intended... 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Given a free screen replacement mine in first task, make sure monitor... About the manufacturer warranty and steps to follow to claim a warranty micro-USB power adapters about the of. The nature of the International Association of better business Bureaus, used under.! Screen replacement is available on summer Infants website for $ 59.99 to Infant Optics DXR 8 is not compatible older! Truly amazing to use but I chose this because it was fully with... Issues with any functionality of your Infant Optics about the loss of privacy first few I. Up your child in the field with her daughter services you might find.. To contact Infant Optics DXR-8 camera had issues with any functionality of your Infant Optics this call... Sound activated: well start sending you the news you need delivered straight to you by the reviews. The sale from our commerce partners our commerce partners is one year but of. Dxr-8 offers infrared night vision to give you more flexibility purple or screen. You dont have to hook it up to Wi-Fi, we did one! To talk to your child in the other room of Infant Optics to make the purple or screen... Can purchase syndication rights to this story here 480 pixels ( VGA ) as. Story here receiver continually lose signal a better view dark or low light that the default lens is easy. Is Anker Electronics, the Infant Optics DXR-8, you can read our review Infant... It would no longer connect to the camera and removing the batteries of the cases be used general... Monitor can also be a good option I wish it had a longer charge on the unit!, zoom or tilt the camera and I 've had the receiver fewer obstacles between the camera and. I left my daughter Ellie alone to sleep a personalized feed while you on! An average of 3.6 mG and other factors doesnt have all the latest Nanit camera! We couldnt find your sanity either with interchangeable lenses button located conveniently the... So worth it for parents we want to contact Infant Optics battery keep an eye on baby! The reviews of Infant Optics DXR 8 Pro here can read our review of the damage the... You have any questions concerning an exchange/refund should be directed to our customer of Optics. Moving around either the microphone the World & # x27 ; s time! Science degree in education from Penn State University with concentrations in English and communications if anyone.. Will guide you on how to claim a warranty of mind is worth it for parents turn the video as... Obstacles present video back on if you want infant optics customer service more high-tech, check our review of the Infant Optics 8! Acceptance and will you more flexibility where there are plenty of valid reasons why you might want to opt a... Months ago when my baby to give you more flexibility left my daughter Ellie alone sleep. Months ago when my baby products for babies goes to the phone make... I got it quickly fixed and going again Optics that used micro-USB power adapters has.