In case you can't reach the customer service via phone or want to file an official complaint with the company, you can mail your complaint letter to: Green Dot Corporation P.O. Mail us Green Dot, P.O. I like to think uploading my direct deposit PDF that I converted to an image is the method that worked. I let a day go past and I'm still getting the same messages. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Click to reveal Enter your cell phone number and well send you a link to install the WalletHub app. The helpfulness of a financial advisor's answer is not indicative of future advisor performance. Your log in recovery options may be limited if you do not have a personalized card with your name on it. Opinions expressed here are the authors and/or WalletHub editors'. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Then text that message to 43411. Apple Cash services are provided by Green Dot Bank, Member FDIC. Apple makes no representations regarding third-party website accuracy or reliability. * When on a desktop, hover over * to view important disclosures. You may want to hire a professional before making any decision. Box 5100, Pasadena, California 91117, or visit greendot.com. I just don't see how one financial institution can verify my identity but another cannot. * User ID. For general information about prepaid accounts, visit cpfb.gov/prepaid. Information that you provide will be sent toGreen Dot Bank and their identity verification service provider. Online Bill Payments. I got a card from 7-eleven and when I try to activate it, it says "Unable to validate your card. Must be 18 or older to purchase. This will take 2 business days and then your temporary card will be ready for use. After that, one needs to login using the user id and password. Neither Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money and Plaid, Inc. It sounds like you've provided the info and MoneyPak is having trouble confirming it. Then click Finish & start verification to upload the image. The day after he purchased the Green Dot cards, Espinoza reportedly attempted to make a payment . My identity could not be verified. If you are trying to verify your Green Dot and having a difficult time this should help you out. Select "US" as the ID issuing country and select the ID type. If you're under 18 years old, your family organizer can set up Apple Cash for you as part of Apple Cash Family. how to fix that step by step. Location: here. Maybe I just didn't enter the card right 47 times in a row. @GreenDotCards 03/19/18 This answer was first published on 03/19/18. Posted April 24, 2013. You must beat least 18 years old anda resident of the United States to use AppleCash. I tried calling the number so that they can help me, but they only help the personalized cards not the temporary. This question is about the Green Dot Prepaid Visa Card. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Can I use a Green Dot card without registering? I did the "e-mail my employer" direct deposit info feature and emailed it to payment-verification@ amazon(dot)com. It would be greatly appreciated. Even though I typed down every number on the card, green dot says it can't verify. Download Article. This message is likely due to a mismatch in information between what you have provided to the credit issuer and the three major credit bureaus and/or third . Hi JaronDaWizard, It sounds like you've provided the info and MoneyPak is having trouble confirming it. Now, I tried multiple times on my own and one of those times it did say just a couple minutes and you're good! Neither Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money and Plaid, Inc. Starting Score 3-31-08: EQ 582 TU 577 EX 625. If you suspect that someone has stolen your identity or acquired unauthorized access to Ingo using the GO2bank app, contact Green Dot immediately at 855-459-1334. When capturing your driver license or state ID card, use these tips: Make sure that there's nothing between your device's camera and the card that would obscure it. The action you just performed triggered the security solution. How To Videos User ID and Password Reset Get Started Dispute a Transaction Report Card Lost/Stolen Protect Your Account Product Comparison Direct Deposit Add Money Send & Receive Money Use Your Card Card Help Tax Quick Help Guides Account Assistance Pending/Declined Transactions Replace Lost/Stolen Card Access Funds on Lost/Stolen Card Do Not Sell or Share My Personal Information. Why do I need to activate / register my Green Dot debit card? Sorry! When information does not match what is on public record, we are unable to approve an application. Your IP: Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. I did two things and I'm not entirely sure which one of the 2 worked. We also Unblock all Green Dot, Walmart Moneycard, Go2Bank and GoBank cards at ease. As a result, you may only fund up to $250 on any of your PayPal accounts when using a MoneyPak"? I gave 3 cards to 3 people. Goal Score: 800 By January Of 2012. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services. Not a gift card. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services. Lost, Stolen or Replacement Cards / Funds Access, Fund Access if your Card is Lost or Stolen. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. 1999-2023 PayPal, Inc. All rights reserved. Green Dot Corporation. Everyone can travel to all countries of the world, everything depends only on him. Not a gift card. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. If you are trying to verify your Green Dot and having a difficult time this should help you out. If you're under 18 years old, your family organizer can set up Apple Cash for you. From their site; 'Unlike gift cards, full use of Green Dot prepaid cards is subject to successful identify . Please try again later! * Password. Log in and navigate to Pay Bills and People, then select Pay People, and go to Send Money. You will receive your personalized card in 2 weeks. Because Green Dot reports your card usage and payments to all 3 major credit bureaus, you can use your Green Dot Platinum card to build credit over time . The Green Dot Mobile system will then reply to your cell phone with the current balance in the form of a text message. 2. You cannot use the temporary card at an ATM. On your phone, call the customer service number, and wait for the automated menu to begin. The content on this page is accurate as of the posting date; however, some of our . Press J to jump to the feed. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. When on a mobile device, tap on * to view disclosures. myEVerify has something of value for everyone who works or is looking for a job in the United States. Learn about Apple Pay security and privacy. Re: Need help providing personal information to Green Dot. How do I activate my Green Dot card without SSN? Members of the Family Sharing group that are over 18 years old andtake ownership of their Apple Cash accountmust verify their identity. When you verify your identity, you can perform other transactions, including receiving money via direct deposit. confirm street name you have previously lived on), or a copy of your government ID will be provided to Green Dot Bank and their identity service provider, and stored by Green Dot Bankas long as required by law. Green Dot prepaid debit cards offer a solid banking alternative for consumers. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Same here - I put 20 bucks on it at 711 - downloaded the app and tried multiple times - said the same thing as above - so I called and a nice lady put me on phone activiation - tried it and same thing, so I got out my computer and tried it in Chrome, then I called again and the nice lady had me try on Safari, same thing. You cannot use the temporary card at an ATM. Click "Continue" Next, upload your State-Issued ID. How will you verify it is me picking up funds? If this post or any other was helpful, please enrich the community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. If you believe that the posting of any material infringes your copyright, be sure to contact us through the contact form and your material will be removed! Deposit from my greendot card $**** to another green dot me I can't register my green dot debit card. Can I still access my funds if my card is reported lost or stolen. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Account limits and verification (Archive). This website is using a security service to protect itself from online attacks. Performance & security by Cloudflare. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Sign in to the editor using your credentials or click Create free account to test the tool's capabilities. In this video. 3. OS: FreeDOS. Failure when entering information. @Red1Blue wrote: It is common for GEMB to give that excuse when they decline the app. Not a gift card. You may not add or receive$500 or more in total without verifying your identity. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green . In addition, it is not any companys responsibility to ensure all questions are answered. Date of birth. How do I activate my Green Dot card online? Take a picture of the ID using your mobile phone or webcam. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the . Call us Contact Customer Support at (866) 795-7597 5am-9pm PST, 7 days a week. Must be 18 or older to purchase. AppleCash services are provided by Green Dot Bank, Member FDIC, a regulated financial institution. Monitoring may result in the closure of the account or temporary restriction/block of card functionality, until we complete the necessary steps to verify the activity or your identity. You will now find the option to unblock a prepaid card. I need to get into my greendot account money was just added in my account. Select "US" as the ID issuing country and select the ID type. The first time that you verify your identity, you might be asked for this information: Touse all the features of AppleCash3you must verify your identity. Identity verification is the process where you prove you are you - and not someone pretending to be you. Remember User ID. Account login. I tried to contact Wealthfront about this and they told me it's Green Dot's fault and to go kick rocks (paraphrased). For a list of ID.me partners, visit Identity Verification. You'll be asked to verify your identity based on how much you use AppleCash. Can somebody please give me some instructions on how to do this? I tried calling the number so that they can help me, but they only help the personalized cards not the temporary. Listen to the options to see if any of them apply to your issue, and select the one that most closely represents your problem or concern. The problem might be due to some internal error on our system server or incorrect info. If asked, Social Security number, date of birth, answers to questions (e.g. Wait a moment and try again. They are then told to read the card numbers to the suspect over the phone and text him photos of the cards, the receipt, and the victim's face. Or click on Forgot login info on the Green Dot app login screen. To verify your identity with a government ID and selfie: Select Self-Service, then select Continue. Select "US" as the ID issuing country and select the ID type. Green Dot Bank is required by federal law to verify the identity of its customers. Without verifying your identity, you can not use the temporary visit verification. Can set up Apple Cash for you as part of Apple Inc., in! Representations regarding third-party website accuracy or reliability view disclosures Corporation and have not sponsored endorsed. M still getting the same messages accounts when using a security service to protect itself from online attacks advisor answer. 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