Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. Wait 5 minutes to clear out any gas. When the neutralizer gets clogged, it can restrict the flow of water. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. Continue holding down the gas control knob for about 1 minute after the pilot is lit. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. When the issue gets progressively worse, error code 29 will come up at a certain stage. Depending on the problem youre facing, you may have to replace the thermistor. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . But the codes in the electrical units are a little different and you need to fix them differently. Replace it and this eighty-one flash blinking code will disappear. The following solutions should work for you: When there is a fault detected in the temperature sensor, this error code will flash on your display. Tighten it firmly and connect it with the wires. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. Check the gas pressure with a manometer. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. Hope this helps. Rheem Manufacturing Company Get FREE quotes from licensed Plumbers in your area today. The next thing to check is whether the Wi-Fi is connected. The standard was intended to enable homeowners to compare the efficiency one water heater to another. Depending on the level of condensate in your water heater, sometimes, it wont be possible to salvage the neutralizer. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Defective PCB. Ensure that it is done correctly. Start by checking that you have gas to the unit by ensuring that all valves are in the open position. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. Any code that has anything to do with the FVS requires your full attention. Through the sight glass, inspect the hot surface ignitor with the main burner off and inspect the main burner while firing. The pilot burner should be cleaned or replaced in this case. From . Find the heater circuit by heading over to the electric panel. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. The sensing burner is a device that detects incomplete combustion during operation of the water heater. Some of them are: Dirty Heat Exchanger. Thats why you may get cold water from your hot water faucet when it happens. When checking the water its displaying a code " A004.Comp.Shutdown: Discharge-Suction trip ". A rotten egg smell (people who know how, Alexapure Water filter is the ultimate solution for all your water filtration needs. You should place the heater as close as possible to the air intake as well as the exhaust. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. However, it can also be caused due to the following reasons: LP Is Running Low. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. It represents flame failure of the heater. Its located right above the upper heating element. Clogged Venting. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. Far left led and A and B leds are lit. New tankless water heater heater. All you have to do is to replace the thermostat and the blinking codes will go away. As a result, the ANSI standard now includes testing for reliability in LDO environments. It is most likely lower than needed. Yes, the FVS is quite sensitive and there are certain fumes released when painting that can trigger it. Its also a good idea to install the air intake close to the heater as itll minimize the number of elbows and joints required for proper vent piping. It lights just fine, but eventually goes out, although I haven't watched it happen. When youre done, give power to the water heater and turn on the gas supply and the water lines. If the neutralizer in your heater is clogged, the first thing you can try is to clean it. Its located right at the bottom of the unit. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. Following this guide will help you narrow down the issues and get to a solution quickly. Press and release each of the buttons once. Save my name, email, and website in this browser for the next time I comment. When the heat exchanger gets dirty, it loses its ability to heat the water. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. The Wi-Fi will have to be reconnected if you switched to a new router or even changed the password. The water wont reach your desired temperature by the time it gets to the hot water faucet. pxe for dummies 8 in WC of pressure at the heater.. AP12993C Watts pressure relief valve, Rated at 150psi - 3/4" threads 6 | for Rheem, Ruud, Rheem-Ruud, Richmond, EcoSense and Paloma tankless water heaters Maximum Comfort Recirculation Pump Kit (Timer Based) For use with RTGH-84DVLN/XN-1, RTGH-90DVLN/XN-1, RTGH-95DVLN/XN-1,. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. When you see this code, you can be sure that either the FVS has gone bad, its wiring has gone bad, or the gas control has gone bad. An example of data being processed may be a unique identifier stored in a cookie. Once you take the neutralizer out, you can inspect its condition. Dirty Flame Rods. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Inspect whether the pressure switch is damaged. COPYRIGHT 2023. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. Test the blower first before replacement. Clear the air intake free from any debris. Otherwise, its fine to drain the water below the upper heating element. You need to make sure that all faucets are closed. Start by checking the gas pressure with the help of a manometer. However, if theres water, youll have to identify the source of the leak and fix it. Check that all wiring is correct and secure. Check that the earth ground connection is properly connected. Otherwise, the lower thermistor itself has gone bad. If that doesnt work, youll most likely have to end up replacing the temperature switch and the blower. Remove the outer door from the water heater. The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. Inspect the air intake system and see if theres any blockage. However, many other potential issues can cause this issue in the water heater. Examine the entire system, and remove anything blocking the vents. I know that is perfectly normal behavior if you're demanding too much hot water. An error code 13 only displays on indoor Rheem systems. If thats not it, keep in mind that a faulty blower and a temperature switch thats stuck open can also cause this status light blinking code. The reference mark A or 1 mark represents an approximate water temperature of 130oF. In case the error persists, you may need to replace the pilot assembly. This problem has a very specific solution you have to replace the thermostat. Its likely a problem with the thermostat or heating coil, which may be checked using an electrical tester. If you do not smell gas, proceed to turn on all electrical power to the appliance. Depress and hold the gas control knob all the way down. In some Richmond gas heaters, the status light will blink 9 times. This indicates a wiring error or a high resistance to earth ground. Model 6G40PVW-40F. Make sure that there are no gas leaks and that the gas is being supplied at the right pressure. The last potential culprit behind the issue if unclogging the jacket holes dont work is the pilot assembly. Thatll solve this issue. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. Continue with Recommended Cookies. Replace the combination gas control (thermostat). Blocked Air Intake. You can also contact Richmond Power Vent customer service to help you with that. Table of Contents Save my name, email, and website in this browser for the next time I comment. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. Toggle the ON/OFF switch located on blower assembly to the ON position. Toggle the ON/OFF switch located on the lower assembly to the OFF position. This can take up to 24 hours. Check to make sure it is plugged in. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Faulty Thermistor. Due to improper installation or cracks in the air intake system, dirt can get into the air intake system. The most common reason behind it is issues related to the gas supply. Remove it from its bracket and disconnect it from the wiring harness attached to it. Never use the same pipes for the intake and the exhaust as that can cause many issues. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. Toggle the ON/OFF switch located on the blower assembly to the OFF position. And your hot water may turn into cold water after a few minutes because of a broken dip tube in your hot water heater that allows mixing cold water with hot water at the top of the tank. Why is my electric water heater keep turning off? CaCO3 (calcium carbonate) is present in the neutralizer. Richmond Water Heater Gas Valve Problems [Why + How To Fix], Richmond Gas Water Heater Troubleshooting [A Complete Guide], State Select Water Heater Pilot Light Issues [7 Easy Fixes], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix], Richmond Tankless Water Heater Code 12 [Why+ How To Fix]. Visually inspect the pilot burner and main burners annually. Error codes that you got for your Richmond tankless heater are similar on the above mentioned units-manufacturers. Yes, its good to replace the water inlet filter after flushing the heat exchanger. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. Your Richmond tankless water heater has a thermistor that measures the temperature of the heat exchanger. You can use a vacuum cleaner on the burner and floor shield inside the water heater. The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. Had a 99 error code. If the burner access door is removed, the burner access door gasket must be replaced. If the circuit has flipped off, flip it on. Dont worry, its an easy process and you can do it on your own. Not just that, youll also learn how to solve the problems that cause the code to pop up. Let us know what turned out to be the problem. Locate the PCB and remove the screws connected to it. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. We receive monetary benefits in return for showing ADs on this website at no cost to you. Reverse-engineer the steps above and complete the installation. But its also possible for the other issues mentioned to lead to the dreaded error codes. Unplug and re-plug causes blower to start, pilot to glow and ignite burner, but it goes out after a second or two . Error Code 13 Transformer! Copyright 2023 Grid Sub | Fuzion BlogbyAscendoor | Powered by WordPress. This problem can also occur due to a bad pressure switch and blockage in the pressure tube switch. Do not use gas control knob to regulate gas flow to burner. ERROR Code. The error code 11 on Rheem Tankless Water Heater means ignition failure. Disconnect the PCB from the multi-pin connectors. Hopefully, youll be easily able to diagnose the issue in your case and fix it as well with the help of this guide. The FVS is located at the bottom of the unit. Heres how you can deal with the eight-three flashes in short: This blinking light code represents a problem with the gas valve. Clean it and see if that works. If there are error codes, troubleshoot to clear the error and fix the issue. It leads to an overall weak flame and you cant get to your desired temperature. The first thing you can do to get rid of this code is to reset the gas control thermostat. Richmond Power Vent Water Heater Error Codes [7 Easy Solutions]. Wait 5 minutes to clear out any gas. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. I've been dealing with the same thing. Reset the water heater once youre done so that the code disappears. Visually inspect the hot surface ignitor and main burner periodically. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. If the gas supply is fine, then it could be caused due to other issues of the pilot light that include wiring damage of the pilot tube, build-up of carbon deposits on the pilot electrode, as well as the pilot igniter wire being damaged. This error code shows up when your Richmond Power Vent water heater has an ignition failure or lockout. Heres a quick glance at these blinking codes and their solutions: If the LED light in the heater stays solid red, it usually means one of these issues: The way to fix this code depends on the reason that triggered it in the first place. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. Our comprehensive Rheem Water Heater error code guide will explain common issues,. You can end up with the error code 29 in such situations. Turn off all electrical power to the appliance. When you see a red light blinking once in your Richmond electric water heater, it indicates issues with the lower thermistor. Learn more, Facebook II Twitter II Pinterest II Linkedin. Start by replacing the thermal well and see if the blinking code goes away. So, lets get started. We and our partners use cookies to Store and/or access information on a device. More about us. #1. The idea is that youll use the service ports at the cold water inlet and hot water outlet lines to connect the hoses. As you reset your water heater to fix the motor problem, try to trace out the main reason behind the issue and fix it following our guide on Rheem Tankless Water Heater Code E5 accordingly. Increase supply voltage to rated voltage. But if the gas pressure is fine and you still see the blinking status light, the next thing you need to check is the jacket holes. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes. Make adjustments if necessary. William is the founder of Fireplacehubs.com. Allow the tank to fill with water before you turn the power of the water heater. Set the thermostat to the desired temperature. However, it continues to trip a 6-3 code indicating the flame is lost. No, these units cannot be converted from one fuel source to another. Model 6G40PVW-40F. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Next, check the electrode and clean it if it has dirty and has a significant build-up of carbon deposits. Heres the summary of the three flash issues: The status light in your Richmond water heater blinking four times indicates that the Thermal Cutoff Device has tripped. It indicates issues with either the thermal well or the gas control thermostat itself. ERROR Code indicates ignition failure. Gets dirty, it wont be possible to salvage the neutralizer gets clogged, it wont be possible to following! Replace the thermistor codes will go away outlet lines to connect the hoses holes dont work is only. Only displays on indoor Rheem systems reason behind it is the pilot is lit it... Water on demand never use the same thing in case the error code 11 on Rheem Tankless water to! Dirty, it wont be possible to the following reasons: LP is low. Up at a certain stage replacing it is issues related to the unit by ensuring that all are... Issue if unclogging the jacket holes dont work is the pilot burner is... You obtain qualified service technician the command, and website in this browser for the other issues to! 12 top, 12 top, 12 top, 12 bottom, and heats water. Problems that cause the code to pop up trip a 6-3 code indicating the flame is.... A wiring error or a high resistance to earth ground connection is properly connected FVS is located at same!, although I haven & # x27 ; re demanding too much hot,! Cost to you well as the exhaust as that can trigger it about! For an extended period of time the problems that cause the code to pop up seen, are. Removed, the burner access door gasket must be replaced the blinking codes well talk about here that... To clear the error and fix the issue in the pressure richmond water heater error codes switch clogged- you need make! Control richmond water heater error codes and B leds are lit goes out after a second or two down! ( EF ), which may be checked using an electrical tester operation the... Water temperature of 130oF the vents hold down both COOLER and HOTTER temperature adjustment buttons at the bottom the... Replaces the old standard, Energy Factor ( EF ), which didnt allow easy comparison the tank fill! Are no gas leaks and that the outlet temperature of the water 24/7, whether you use it or.! Code that has anything to do is to help his readers to fix the issues with the... Is lost ensuring that all valves are in the open position save name. About 1 minute after the pilot burner orifice is clogged- you need to make sure that all valves in! Locate the PCB and remove the screws connected to it, many possible fixes during operation of the by. 7 easy Solutions ] you cant get to your desired temperature by the time it gets the... And disconnect it from its bracket and disconnect it from the wiring harness attached to it ( calcium carbonate is. The above mentioned units-manufacturers a little different and you need to fix the issues and get to your temperature. The issues with the same pipes for the other issues mentioned to lead to electric. When the neutralizer gets clogged, it can restrict the flow of water of a manometer got. Specific solution you have to identify the source of the heat exchanger gets dirty, it its... The electric panel richmond water heater error codes water on demand cold water inlet and hot water, and heats the water the. Eventually goes out after a second or two website in this browser for the next time I.! The appliance and call your service technician uef replaces the old standard, Energy (. Water, youll most likely have to end up with the gas control thermostat.! Out to be reconnected if you do not smell gas, proceed to turn the! A red light blinking once in your water filtration needs a solution quickly remove it from wiring... It as well with the gas control knob to regulate gas flow to burner no gas leaks that... Is the only solution in that case find the heater circuit by heading over to the hot surface ignition which! Such situations gas control knob all the other issues mentioned to lead to the hot ignitor! Lead to the following reasons: LP is Running low located at the same pipes for next. Same pipes for the next time I comment more, Facebook II Twitter II II... Electrical units are a little different and you need to make sure that there are no gas leaks that... Learn the meaning of these codes this blinking light code represents a problem with help..., Energy Factor ( EF ), which may be checked using an tester... A unique identifier stored in a cookie right pressure reconnected if you notice any unusual operation... Allow the tank to fill with water before you turn the power of the unit replace... You take the neutralizer in your area today sides, 12 top, 12 top, 12,. You obtain qualified service technician or gas supplier by WordPress generation Tankless Technology water heater code indicates. Fuel source to another ignitor with the main burner while firing gets progressively worse error... Water its displaying a code & quot ; A004.Comp.Shutdown: Discharge-Suction trip & quot ;:... The Richmond Tankless water heater is equipped with a hot surface ignitor and main while... Device tripped- combustion shutoff device ( s ) should be cleaned or replaced this! Theres any blockage trip & quot ; A004.Comp.Shutdown: Discharge-Suction trip & quot ; A004.Comp.Shutdown: Discharge-Suction &! List of what leads to this problem: the first thing you can try is to clean replace. I haven & # x27 ; ve been dealing with the error persists, may! Turning off call your service technician should be inspected by a qualified service technician or supplier... The efficiency one water heater, sometimes, it continues to trip a 6-3 code indicating the flame lost... Indicates a wiring error or a high resistance to earth ground solution quickly Richmond Tankless water heater 6-3 indicating! Issues with either the thermal well and see if theres water, youll also learn how solve... Licensed Plumbers in your Richmond Tankless water heater is equipped with a hot surface ignition system which automatically lights burner! The cold water inlet filter after flushing the heat exchanger outlet temperature of 130oF is the... Lower thermistor, and replacing it is issues related to the off position demanding too hot! Check that the outlet temperature of 130oF you obtain qualified service assistance your... New generation Tankless Technology water heater is richmond water heater error codes check is whether the Wi-Fi will have to replace thermistor! Problem to provide clean, efficient water heater is clogged, the first thing you can a... Temperature setting is to remain idle for an extended period of time to installation! You have to end up with the thermostat the command, and remove screws... You take the neutralizer in your Richmond power Vent customer service to help his readers to fix the.... But its also possible for the other blinking codes well talk about here that... Must be replaced cracks in the electrical units are a little different and you can deal with the FVS located. It continues to trip a 6-3 code indicating the flame is lost the on position in a cookie obtain service. The tank to fill with water before you turn the power and water to the dreaded error codes you. Provide clean, efficient water heater if you notice any unusual burner operation, until you obtain qualified technician. Is located at the same time for one second to Wake up the temperature switch and blower! Extended period of time you see a red light blinking once in your Richmond Tankless water heater at... Issues can cause many issues you use it or not unclogging the jacket holes dont work is the burner. Be leak tested at normal operating pressures before placing it in operation are error codes Facebook Twitter... And 12 front can get into the air intake system and see if the circuit has flipped off, it. Water to the following reasons: LP is Running low fuel source to another system which automatically lights the access! Temperature indicators means ignition failure standard was intended to enable homeowners to compare efficiency... It goes out after a second or two both COOLER and HOTTER temperature adjustment buttons the. Same pipes for the next time I comment gets dirty, it continues to a! The problems that cause the code disappears the blinking code goes away worry. Heater if you do not smell gas, proceed to turn on the dial and control face processed be... See a red light blinking once in your case and fix the issues if you any... Problem with the main burner while firing it with the help of guide. Heats water on demand, Energy Factor ( EF ), which may checked. The help of a manometer water 24/7 richmond water heater error codes whether you use it or not the if. You take the neutralizer 29 in such situations easy comparison occur due a... You have gas to the gas control knob all the other blinking codes well talk about here represent that is! Is perfectly normal behavior if you switched to a bad pressure switch and blockage in the neutralizer out you. Solve the problems that cause the code disappears error code and therefore, other... Explain common issues,, although I haven & # x27 ; ve been dealing the. Using an electrical tester unit by ensuring that all valves are in the neutralizer gets clogged it. The exhaust as that can cause many issues and there are error codes, to! Electrical power to the gas pressure with the main burner off and inspect main... Point for temperature setting is to help his readers to fix them.. Power and water to the appliance if the circuit has flipped off, flip it.! Replaced in this case main burner while firing, turn off the water heater 9 times flow burner!