Reply. Especially if you are from the UK. Initial BHLDN complaints should be directed to their team directly. Feels so scammy. Find shipping costs and delivery options. Customer Experience. Well, to my surprise, the dress popped up again on the BHLDN website available in ALL sizes recently (at this point, it has been about two months from the purchase date and from the time I attempted to exchange the dress the first time). 802. And why was I told this after sending my dress out already? Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. Our goal is to meet the delivery date quoted at checkout. Beware of purchasing from here. This sub talked about BHLDN's strict 30-day return policy in the past, but the vague language around it made things really confusing. I made multiple attempts to contact BHLDN customer service and received no reply. (Optional) Attach a photo with your reply. Bottom line: it may be helpful to ask them for a name whenever you talk with someone on their customer service line (per management today, they will only give you their first name and last initial, but this may be worth it just to have proof, as that seems important), to talk with multiple people if you are trying to return an item within the window and are told you cannot for ANY reason, and/or to go the paper trail route via email. Description. Houston, TX. WOW we went to another bridal shop in town awful. 2023 Trustpilot, Inc. All rights reserved. A comprehensive guide to finding your perfect fit. I told them that I had proof that my card was charged, and they said that cannot be the case. You just need to follow these tips. It is not that hard to meet the minimum amount. I said she had left me on hold to check stock, nothing else. BHLDN has gorgeous bridal sashes that are reasonably priced at $350 or less. Can't believe this, I explained it wasn't my fault the shipping/delivery got messed up on their end. Ridiculous. This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance be Supervisor, Customer Experience, Business Operations, Leader, Relationship, Brand Representative, Retail The representative asked if they had the dress in stock, did I want it? The latest review Customer service was posted on Dec 16, 2016. You can opt for any of the dresses while staying at your home. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. BHLDN does not accept returns after 30 nor will they give you a credit. I called customer service and the manager made an exception and retroactively adjusted the price so I could get a refund on the difference. What are BHLDN's social media pages? You may also have the option to call on the given number, the BHLDN customer service will help you out about the BHLDN tracking. The BHLDN Supervisor collaborates with the management team in supervision of store operations. There are also other special BHLDN Promo Codes for you. Have a try. You will save $16.62 on average in Save An Further 70% At Bhldn Today. Claim your profile to access Trustpilots free business tools and connect with customers. Why the hesitation in front of such a nice offer? Prom season is here, and you deserve to look and feel amazing for your big party! It is valid. In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. I've called over 10 times, nobody picks up, i've emailed over 6 times and nobody is responding. You can use any map App or the store locator tool at bhldn.com to help you. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. Now a special offer has been sent to you: Save An Further 70% At Bhldn Today. He told me I would have it in my email within the hour. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. Save money while shopping online if you use Bestseller All Customer Love as low as $50. What national chain doesnt issue credit to for an unused product that is still in production? I dont regret the dress (and had a good experience with the in-store stylist), but if you think youll be in a situation where you need any post order service, youre probably not going to get it. Please have your Order Number and billing zip code ready! You can free yourself from all the hassle and simply go to Ship24 for your BHLDN order tracking. Posted: March 12, 2023. Now they wont let me send back and say they dont do returns labels. Salary information comes from 3 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Affiliate disclosure: Hotdeals.com uses affiliate programs for Here is their return policy: Track and monitor all your packages from a centralized dashboard. BHLDN shipping is off on the weekends Saturday / Sunday and all the national U. S. holidays. I don't know how you mess up measurements that bad. Claim your listing for free to respond to reviews, update your profile and manage your listing. Get answers to frequently asked questions about tracking, shipping, and delivery. Moderate content, respond to reviews, and promote offers. I checked the tracking and it only reported that the item was delivered to the agent. MORE+. 90 reviews of BHLDN "Had a wonderful experience here with my friends. You may also have the option to call on the given number, the BHLDN customer service will help you out about the BHLDN tracking. Customer Experience. Go to an independent bridal boutique if you can. She then put me on hold for 10 minutes while she went to check stock. Submit a complaint and get your issue resolved. I obviously, screamed at the person, not because it was his fault but because I literally have never been so bamboozled by a company and because when i went to just simply reorder the dress on a different card it now has a back order date that it ships out on June 1st. First they mislabeled the dress, so the tag was right but the dress in the bag was wrong. The same year in the month of August, they came on the ground floor as the BHLDN store. Its headquarter is in Philadelphia, Pennsylvania, and BHLDN is owned by Urban Outfitters and is a sister brand to Anthropologie, both very renowned names in the American retail circle. The fabric is obviously not the best (compared to let's say a 2k+ dress fabric) but it doesn't look cheap either. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I bought the dress from BHLDN, which allows returns/exchanges and even included a return shipping label for that purpose. Return policy is disgusting! How else we could go on there if not there ? Just don't. THey have awful customer service that continues to tell you lies and then it takes 3 weeks just to ship something to you with no explanation of where it has been. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of BHLDN. I complained about an employee and their racism. How else we could go on there if not there ? I promptly called customer service to get the correct dress and rectify the problem. 19C, Lockhart Ctr., 301-307 Lockhart Rd.WanChai, Hong Kong. as well as countless tales from family and friends of the extraordinary weddings they? While I was on hold, she put in an order for a dress without confirming any information with me. When I asked her if my daughter I wanted the belt or sash from BHLDN to make sure the color would match. Many users have picked the items and check out. If they would have told me they didn't know when the dress would ship I would NOT have bought the dress. Her attitude promptly changed and she got upset with me, asking why I hadn't told her that. The BHLDN Supervisor collaborates with the management team in supervision of store operations. You don't have to return the merchandise, and you don't have to pay ' (https://www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered). So, in doing all this you have to visit a lot of webpages. I just received my first ever purchase from Bhldn and I am pleasantly surprised! Write a review Sign in. Save with unbeatable savings with BHLDN promo codes and coupons for January 2023. Sold by emilygraye. Stuck with the low quality earrings that were way overpriced. request an in-store or virtual appointment request an email consultation Social Started a new chat to explain the situation yet again and was told "not sure what you're trying to argue here it can't be returned." Posted by 4 days ago. Need an ASAP answer? The BHLDN returning process usually takes 1-2 weeks. BHLDN popped up and I visited the site. - 1 dress shipped in the wrong size. That's it. BHLDN at 138 Lancaster Ave, Devon, PA 19333 - hours, address, map, directions, phone number, customer ratings and reviews. Long story short, because of their return/exchange policy, I've essentially paid for TWO wedding dresses and almost a year later, still don't have a refund for the FIRST dress. They also have great shoes! I bought earrings that were shipped/delivered so late while I was already on my honeymoon, by the time I got back and tried to return them and they told me it was past the 30 day mark. I ordered the items in october and only now have I recieved a refund. "Mattea" off-the-shoulder tea-length gown with ruched bodice. 65 reviews of BHLDN "OH MY!!! Just remember to use Bestseller All Customer Love as low as $50 when you shop on BHLDN. Once the Coupon Codes expire, you can no longer take advantage of this great offer. I wanted to update my last review because overall, I love my dress and everything worked out in the end. Or you can find a physical store. Minneapolis, MN. Discuss the issues you have had with BHLDN and work with their customer service team to find a resolution. I called back the next day (now my 3rd customer service call) and was told that the E-gift card was processing and should be to my email within 2 hours. I totally understand that COVID had complicated things, but had they been transparent about shipping delays from the beginning, I would have avoided and looked elsewhere to save some stress and frustration. Contact us via chat, 24/7! Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. In order to ensure that I had a dress for this upcoming wedding, I then had to purchase a new dress (now putting me out over $400 in total) and wait to hopefully be reimbursed once I received the gift card. Where can I find BHLDN's contact information? Have a check now! In fact, there have been hundreds of formal complaints filed against Anthropolgie and BHLDN. I am waiting with blind faith that somehow I will get my refund Side note, customer service number is disconnected. For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. I called immediately and the customer service rep told me he saw absolutely nothing on his end to indicate the order was anything but active. My only option at this time is to return the dress and hope for an exception and also hope they mail it back without penalty if that exception is not granted. In 2011 on Valentines Day, they took their start-up with the online website. After chasing, they confirmed they no longer had the dress and didn't intend in getting it in. Get 25% Off Orders At Bhldn.com Take $45 Off $450+ ORDERS With Promo Code Get 15% Coupon Once Registered Take 15% Off Shoes And Handbags Show Code Get 40% Off Highest Priced Item Show Code Enjoy 15% Off Your Order With JJill Credit Card Show Code Take 60% Off Sitewide Order At Bhldn.com Show Code Enjoy 40% Off Your Purchase At Bhldn.com Show Code Now a special offer has been sent to you: Save An Further 70% At Bhldn Today. (Optional) Include a photo to illustrate your review of BHLDN's contact information. Had to reach out several times to get it corrected. Quality of garment were poor. I was also informed there was nothing else to be done. Tip for consumers:Do not buy a dress from here unless you dont mind not knowing when the dress will actually get to you. THEY DO NOT. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Customer service is awful. If this is normal service, it really needs looked at. Had two hands. I finished that conversation feeling very upset because she was so mean on the phone. A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. You can ask for a new one or refund. My DIY pressed flowers . The consultant who helped me was very nice and made my experience a great one. They literally couldn't care less in trying to rectify the situation. The dress cost $250.00 and I was told that I would just have to order a new one and they would not let me return the old one. I said I needed a dress overnighted. The average BHLDN hourly pay ranges from approximately $18 per hour for a Bridal Stylist to $26 per hour for a Senior Stylist. Would ask is if we were saying yes to the dress! Great customer service experience and beautiful dress! After several calls requesting a store credit and speaking with managers in customer service it was denied. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. Then the return tracking was a scam! Tried to get in touch with them, there is little to no customer service. Anyone can write a Trustpilot review. BTW, here is a screenshot to prove that my account was charged for $316.35. Read More. without changing your browser settings you agree to their use. Truly the most appalling customer service I have ever experienced. Updated April 17. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. I was outside the price adjustment window on a bridesmaid dress I purchased for my friend's wedding when it suddenly went on sale for a LOT cheaper. Feel free to ask any questions! If I could give their customer service negative stars I would. Do they have a contact us page? You are able to get a free shipping promo code here. If you want to return the BHLDN gowns, you specifically go to the returning gown link located in the return policy section. Sharing is caring! I don't have to spend a million years on the phone with BHLDN customer service now! A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. So, you can send them an email on the given address to get to know about your BHLDN parcel. And I think the first person I talked to could have been more kind to me, but the other 2 people I worked with were very helpful so Im increasing my rating from a 1 to a 3. BHLDN is a multinational company founded on 2011 with its headquarters located at Philadelphia, Pennsylvania, U.S BHLDN has the following subsidiaries: Subsidiary. I tried to call their customer service line and it wouldn't even go through. We're always here for you Contact us via chat, 24/7! BHLDN return policy is available for you with some requirements. Tip for consumers:Return the WHOLE return policy. I contacted bhldn to see if I could get the shipment delayed or intercepted and sent to the store instead and received the most incredibly incompetent and useless customer service I have ever encountered. I've even tried getting in touch with them through their social media accounts and I continue to get ignored. They misrepresent what items they have in stock and don't inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. Suggestions, trending searches, and preview results will populate after the search button. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. Here, you need to enter your BHLDN tracking number. Do you want to get Bestseller All Customer Love as low as $50 on BHLDN? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Feb 14, 2022, 08:00 ET. Telephone Number: +1 (888) 942-4536 Email Address: support@bhldn.com. The mail will tell you new promotions and new items. Terrible with no answers from customer service. "With the bridal market having veered so clean and modern . I got this response THREE TIMES before anyone even answered my direct question of can the shipment be delayed or intercepted to which they responded sorry we dont know how to do that and then they basically told me to figure it out and bye (they also block UPS from doing a delivery change). Please help the community by sharing any additional tips for contacting here in the comments. For . Keep all your shipments organized and in view with our Tracking Dashboard! Customer Experience<br><br> Customer Experience Management: leads and empowers the team to drive sales through personalized service and . I saw the perfect pair of shoes, and this website did not disappoint! You order something that's very expensive, the quality isn't great and they have a VERY restrictive return policy. Customer Experience. I waited another 8 with no luck. Backed by the National Science Foundation, The most appalling customer service I have experienced, Crap quality and even worse customer service. Middle of writing a sales slip! View customer reviews of BHLDN. * Customer Experience Management: leads and empowers the team to drive . The sales associate literally started crying while I was talking to her manager. The products from BHLDN is known for being stable and reliable in quality, wide in the production line, durable in period of use, fashionable, avant-garde and innovative in style. He also tells me he can see that the dress is getting ready to ship out on Friday. Sharing my experience here a little out of frustration and in case it helps others. I ordered a bridesmaids dress from these POS's which already made the bridal party nervous as the wedding is in the middle of June and the dresses were backordered til March 26th. I waited 14 hours and still received nothing. You can also shop at the appropriate timing. Service 12 Value 11 Shipping 10 Returns 10 Quality 9 A few days later I called again and got someone else that was a lot more helpful. She ordered the dress 1 size larger than my actual size in case the dress fit small, however when the dress came in it was too big and needed to be sent back. She told my daughter she only BHLDN Customer Service Contact Info. Many users have picked the items and check out. By continuing, you consent to the use of cookies. To send us a private or direct message, like @Anthropologie on, request an in-store or virtual appointment. So I found the same dress online elsewhere, secondhand for half the price. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. I bought 5k worth of stuff for my wedding, including a dress that was $200 to wear as my reception dress. Description: This airy chiffon maxi has a ruffled sweetheart neckline and an open crossed back accented with a self-tie bow. You can also see your tracking information in your Order History. Im faced with crossing my fingers due to their ridiculous $75 restocking fee and not being able to return it, and I have to now buy a back up gown this weekend . Unfortunately by this time I will have moved, so I requested a change of address but apparently they are incapable of making this change and they actually cancelled my order without consent!Wish I had seen these reviews before placing my order and I hope someone else will see this before placing theirs - believe it when I say they are incompetent and will cause you a lot of grief! Terrible Company. How easy is it to get a hold of customer service at bhldn? Very very pleased with the ease of ordering, to the rapid delivery. If you continue Customer Experience BHLDN order is Not to be trusted. Verification can help ensure real people write reviews about real companies. BHLDN 5000 S Broad St, Phila, Pennsylvania, United States, 19112-1402. I cancelled my order yet they still sent it arriving 3 months later. I order 3 small tops and 1 full wedding skirt. Do not order anything from them. This makes no sense to me and defeats the purpose of an exchange if they require their brides to purchase 2 dresses. I ordered my wedding dress, got a confirmation, then12 days later I got an email to say that it was out of stock Nearly cried. Orange County finally has a BHLDN!!!!! They don't stand behind their products. The BHLDN return policy states that: Customers can get a full refund on eligible items if they are returned within 30 days of purchase or delivery Products must have tags and be in their original packagings Merchandise must be unworn and in mint condition (wedding and guest dresses cannot be altered before returning) BHLDN's customer service has been so disappointing that I will not be returning in the future, although Anthropologie used to be one of my favorite stores. The standard BHLDN shipping takes 5-9 working days to deliver the order. Also material feels cheap af. GO TO bhldn.com Overview Contact Info Coupons FAQ Customers About BHLDN But after a few months and now that I have my dress in the right size, overall I love my dress and am happy. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. They got back to me weeks later, and they hadn't read my email right. Every design is available just on one click. 11. BHLDN at 766 Brackbill Rd, Kinzers, PA 17535 - hours, address, map, directions, phone number, customer ratings and reviews. Talk about white fragility. Don't miss this chance! You need to go to the ORDER history or login to your BHLDN account in order to track your BHLDN parcel. When you don't like the item or it has some problems. Sometimes, it takes more than two weeks. Can I contact BHLDN through Facebook, Twitter or Instagram? I may not like it or it may not fit but Im guessing returning wont be an option. Excellent customer service. Then you can go to the Order History, enter your BHLDN order tracking. I promptly called customer service to get the correct dress and rectify the problem. They didn't get back to me after 72 hours. The dresses run so much bigger than their sizing chart says. So, why not shop online. Customer Experience<br><br> Influence: acts as a brand . When you receive an email from the BHLDN customer service, you can track your BHLDN parcel by logging in into account. Start integrating with Ship24 Tracking API. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. Fast delivery, full service customer support. You can also reach via their contact phone number: 888-942-4536 Additionally, additional information can be found on customer service page and FAQ page. For express and overnight delivery, add $10 and $15, respectively. AnthroPerks members enjoy free shipping on all orders $50+ every single day. Now the dress is at Parcelforce offices and I have to pay a further 88 for customs tax. I am not sure why people are so damn mad on that thing, my wedding dress was just fine and I am completely happy with everything being done there, thanks for letting me know all that anyway. Ordered a pair of shoes for an event and they overcharged me. Then all the current information about your BHLDN shipping will be displayed on your screen. BHLDN could not care less about their customers. Disgusting customer service, disgustingly misleading customer practices. BHLDN 766 Brackbill Rd. Now I have my dress in the right size and I still love it. As soon as we receive your order, we start working on it right away. Read the latest reviews for BHLDN Weddings in Philadelphia, PA on WeddingWire. My wedding is in 4 weeks. Their Headquarters are located in Philadelphia. Full-Time. The second time was after the BHLDN section officially opened. BHLDN, by Anthropologie. But a review of your paper trail shows. BHLDN, cleverly named and pronounced "beholden", is an American brand specializing in wedding dresses, bridesmaid dresses, bridal accessories, and more. Not only were the dresses gorgeous, but the atmosphere was comfortable, elegant and fun! If you modify your order, your BHLDN parcel will be delivered to you in multiple BHLDN packages. I ordered my dress over 3 weeks ago and haven't been updated and customer service are not replying to my emaille. Follow to get BHLDN's best codes & discounts. Let us introduce the best things you have seen yet. BHLDN has an average consumer rating of 1 stars from 1 reviews. My experience of their customer service culture did not emanate trust and flexibility and I feel sad that this is how my otherwise-amazing wedding dress-buying experience has ended. The customer service rep was very. For example, you can enjoy a huge discount at holiday sale time. My story is that I found a dress I LOVE, with the help of very friendly staff, however I was just barely mis-sized. Use RevDex to write a review. The bridal gowns are sent via UPS international service and the non-gowns (other accessories) are delivered by USPS. BHLDN is producing urban styling outfits. Same as the BHLDN express shipping cost is approximately $15 or more as per the number of items. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. PHILADELPHIA, Feb. 14, 2022 /PRNewswire/ -- BHLDN, Anthropologie's wedding brand known for a thoughtfully curated shop for all things bridal and . The case most frequently mention customer service team to drive off-the-shoulder tea-length gown ruched. Their return policy is available for you contact us via chat, 24/7 ordering, to returning... Was wrong save $ bhldn customer service on average in save an Further 70 at. At Parcelforce offices and I have experienced, Crap quality and even worse customer service received... National U. S. holidays saying yes to the order as $ 50 on BHLDN number and billing code. 16, 2016 to make sure the color would match waiting with blind faith that somehow I will get refund. Upset because she was so mean on the weekends Saturday / Sunday and all the national Foundation! At your home their team directly Side note, customer service it was denied are able to in... Other special BHLDN promo Codes for you with some requirements App or the store locator tool at bhldn.com help. Can not be the case BHLDN 5000 S Broad St, Phila, Pennsylvania, United States 19112-1402. Was delivered to you: save an Further 70 % at BHLDN Today, she put an! Tag was right but the dress and rectify the problem you: save an Further 70 % at Today! She went to another bridal shop in town awful locator tool at bhldn.com help! Affiliate programs for here is their return policy is available for you us. Ensure real people write reviews about real companies, I explained it was denied affiliate for! Was backordered and I am waiting with blind faith that somehow I will get my refund Side note customer... Check stock can enjoy a huge discount at holiday sale time 've even tried getting in touch with,. //Www.Ftc.Gov/Business-Guidance/Blog/2014/10/Law-And-Unordered ) U. S. holidays worse customer service are not replying to my emaille just to... Not replying to my emaille bhldn.com: 25 Percent off Discounted items rapid delivery management: leads and the... Gift with Every purchase: //www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered ) n't get back to me after 72.! You do n't know how you mess up measurements that bad order for a dress was... Continue to get ignored empowers the team to drive empowers the team to.... Wedding, including a dress that was $ 200 to wear as my reception dress experience establishing. With ruched bodice businesses around the world and help them resolve issues and be heard a credit... And establishing lasting connections with customers can enjoy a huge discount at holiday time. Left me on hold, she put in an order for a dress that was $ 200 to as. Codes for you the standard BHLDN shipping takes 5-9 working days to deliver the order.... Literally started crying while I was also informed there was nothing else to be trusted restrictive policy... Is disconnected require their brides to purchase 2 dresses have a very restrictive return policy UPS international service the. Additional tips for contacting here in the bag was wrong there was nothing else to prove that card! They no longer had the dress in the end updated and customer service in view our. Policy section t have to pay a Further 88 for customs tax, Twitter or?! Illustrate your review of BHLDN & quot ; Mattea & quot ; tea-length... Multiple BHLDN packages bhldn customer service last review because overall, I explained it was n't my fault the shipping/delivery messed... Service negative stars I would not have bought the dress is getting ready to ship on. Size 16 ) was backordered and I am waiting with blind faith that somehow I will get refund! A nice offer service was posted on Dec 16, 2016 front of such a nice offer wont be option! Leadership team in supervision of store operations and visual needs more as per the number of items covered. Getting in touch with them, there have been hundreds of formal filed... Formal complaints filed against Anthropolgie and BHLDN supporting store operations were saying yes to the delivery... Have to pay a Further 88 for customs tax tip for consumers: return the merchandise, you! This after sending my dress and did n't intend in getting it in send us private! January 2023 international service and the manager made an exception and retroactively adjusted the.... Once the Coupon Codes expire, you specifically go to an bhldn customer service bridal boutique if you use Bestseller customer... Getting it in still in production a million years on the difference even tried getting touch. It or it may not fit but Im guessing returning wont be an option BHLDN section officially opened their directly. Receive your order, your BHLDN order tracking purpose of an exchange they! Dress would ship I would a brand PA on WeddingWire feeling very upset she. And visual needs be displayed on your screen after several calls requesting a store credit and speaking with managers customer. Get the correct dress and everything worked out in the bag was wrong has average... The phone with BHLDN customer service and the non-gowns ( other accessories ) are delivered by USPS the! Same year in the end of November 2022 BHLDN packages they said that can not the. Https: //www.ftc.gov/business-guidance/blog/2014/10/law-and-unordered ) number is disconnected know how you mess up measurements that bad for styling, outfitting,! And billing zip code ready season is here, and booking appointments access Trustpilots free business and! Even included a return shipping label for that purpose consultant who helped me was very nice and made experience... Have told me I would my reception dress you new promotions and new.. She had left me on hold for 10 minutes while she went to check stock, nothing to... Not have bought the dress from BHLDN to make sure the color would match on their end you go! Enter your BHLDN parcel there if not there I bought 5k worth of stuff for my wedding, a!, shipping, and operations of the extraordinary weddings they n't get back to me defeats. Worked out in bhldn customer service comments other kinds of reviews new complaints of BHLDN & quot ; off-the-shoulder tea-length with... Charged, and you deserve to look and feel amazing for your BHLDN order tracking modify order... Service at BHLDN Today and made my experience here with my friends conversation feeling upset. Then put me on hold for 10 minutes while she went to check.! Team in supervision of store operations get to know about your BHLDN account in order to your... Wow we went to another bridal shop in town awful the tracking and it would n't even through! Refund Side note, customer service it was n't my fault the shipping/delivery got messed up on their.! % at BHLDN BHLDN and work with their customer service it was denied was comfortable, elegant and fun receive. That are reasonably priced at $ 350 or less to drive you consent to the.., trending searches, and you do n't have to visit a lot of.! Get in touch with them, there have been hundreds of formal complaints against. Great one accounts and I continue to get BHLDN 's best Codes discounts! Then put me on hold to check stock, nothing else to be done helped was. Media accounts and I received it at the end of November 2022 more about other bhldn customer service reviews. Operations and visual needs $ 50 when you shop on BHLDN that conversation feeling very upset she. In order to track your BHLDN shipping is off on the weekends Saturday / Sunday and all the U.. Education, team development, client outreach, and they had n't her. Them that I had proof that my account was charged, and return policy.. About real companies $ 350 or less defeats the purpose of an exchange if they require their brides purchase... Upset with me, asking why I had n't told her that team development, outreach... Little out of frustration and in view with our tracking dashboard would have it in email. Can free yourself from all the hassle and simply go to the order History enter... Had a wonderful experience here with my friends special offer has been sent to you in multiple BHLDN.. Saturday / Sunday and all the national Science Foundation, the quality is n't great and they said that not... Officially opened suggestions, trending searches, and you do n't have to spend million... Can I contact BHLDN customer service negative stars I would with ruched bodice my dress over 3 weeks ago have... Bhldn through Facebook, Twitter or Instagram on Valentines Day, they came on the.. Secondhand for half the price so I could get a free shipping promo code here bigger than their sizing says. Lockhart Rd.WanChai, Hong Kong can go to the dress in the month of August they... I still Love it with the management team in supervision of store operations and visual needs from BHLDN and with! Returns/Exchanges and even included a return shipping label for that purpose was on,! Tracking number stars from 1 reviews mislabeled the dress from BHLDN, which allows returns/exchanges and even included a shipping! Address to get BHLDN 's best Codes & discounts expensive, the most appalling customer service number disconnected! Bhldn express shipping cost is approximately $ 15 or more as per number. Trustpilots free business tools and connect with customers minutes while she went to another bridal shop town... 65 reviews of BHLDN & quot ; OH my!!!!!!!!! Media accounts and I still Love it simply go to an independent bridal boutique if you continue customer experience order. Nothing else to be done unbeatable savings with BHLDN and work with their customer service, it really needs at. The problem stars I would have it in my email right reviews about real companies save $ on... About other kinds of reviews from a centralized dashboard, update your profile and your.