Some models are very sought after and you can get really good deals on mercari sometimes but you have to be fast. List and authenticate luxury items from anywhere, on any device. "Buyee" Japanese Proxy Service | Buy from Japan! and have been 100% satisfied with every purchase. I choose up to 10 items daily to promote to everyone, which essentially refreshes your listing and gives it an algorithmic boost. With this strategy in mind, most sellers use automation tools to help relieve them of going through manual tasks such as transferring listings from one platform to another and assisting them in optimizing their business transactions to maintain customer satisfaction. I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . b>Mercari is both available on both Android and iOS devices. I do like selling Mercari, if they could iron out the kinks, theyd be successful and so would their sellers. To make a long story short, mercari cancel my item. My wife bought an outfit with holes in the leggings and reported it with all the required photos. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! Thanks again Benjamin and everyone! It doesnt totally surprise me that you may make less on Mercari as its substantially younger and smaller than the others, but I guess only time will tell if platform quality continues to improve. Of the 1,423 closed complaints listed on the BBB, many are users who have skirted or went outside Mercari policies that are in place to protect users. Its really a shame because it HAD the potential to be better than the rest. OneShop is a great all-in-one platform you can use that shares your listings up to 28,000 a week without you, as a seller, having to do anything. Cant get a hold of Mercari via phone nor chat. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Negotiation tips. On the first, I never heard from the seller so I cancelled the transaction (4 days). Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. Best mercari freelance services online. @chaocathy1 A tracking number is required for all items. New or used. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. New, used, and handmade items are all sold on the site. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. Well my experience was mixed. Archived post. Why would they do that? Come up. Outsource your mercari project and get it quickly done and delivered remotely online THAT is outrageous to buy something and NOT have the customer service to make it right. OneShop is a financial technology company, not a bank. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2014 - 2023, VTX Capital, LLC. You claim the buyer lied to me about receiving the item.. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. 2023-03-05. Never send items directly from the manufacturer (avoid drop shipping). Check out our guides section, our videos will help you learn how to use our software. STAY AWAY! While you can access Mercari via your desktop browser, it is designed for and most commonly accessed by downloading the Mercari app on your Andriod or iOS-based smartphone or similar device. Mercari only takes a 10% commission, which is much lower than Poshmark or eBay, which means you pocket more of your own profits. Sell (almost) anything. I regularly buy large bundles, at least $500+ purchases & 20+ items per seller because I try to save on shipping. I DID THE SAME THING AND I WISH I HAD A PHYSICAL ADDRESS WE COULD GO VISIT THESE THUGS AND SEE WHAT THEY HAVE TO SAY. Mercari vs. Poshmark Overview. On the contrary, eBay allows up to 30 days to ship an item as long as it doesnt contradict a sellers pre-stated policy. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. They said they would issue no refund even though the item arrived broken. I would think it would be on the buyer to know beforehand exactly what type of lens they need. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. Mercari worst than a bee wax they cancel my account with out telling me what was the reason they also wanted take my money away I ask what was the reason for closing my account never got a correct answer but pure lies. Id personally like to see the addition of live chat agents to help in real-time when urgent issues arise. Its not a good place to be a seller. Not because they paid me, not because they sponsored me, but because the platform makes it genuinely easy to list and sell items in your home in a jiffy (for lower fees than many of their competitors). The glass items I ordered arrived broken and chipped. I've had this issue so many times on Mercari, I really need to ask about this. Otherwise, buyer will be eligible to cancel the order even if sent by you. This is critically important. Bob Taylor (Keep on Punching). A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. Hopefully they contact you about it. It costs a lot of time and money. As with any selling platform, it is important to protect yourself both as a buyer and a seller. So much confidence in technology is sickening. Mercari DID NOT cover these items even though they have a shipping protection in place, I shipped using their labels and followed their directions for shipping to a tee! Mercarii may try to find or fabricate a reason for them to keep your money such as you sold counterfeit airpods but they cant throw that on everyone whose money they keep / steal sometimes they have no TOS violations at all so they make up reasons usually around ID verification. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. Their shipping is HORRIBLE. There is a 10% final sale price fee charged to the seller on completed transactions. If theyre motivated and havent had any hits, I often close at this price purely because I threw something out there. MERCARI REVIEW Just go to The California. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. Still not a bad return. now returning it for no proper reason and they approved her request. Once shipped, the seller confirms the shipment. The Mercari pros definitely outweigh the cons for me. Mercari was founded by a Japanese serial entrepreneur, Shintaro Yamada, and their offices are located in Japan, United States, and India. The seller kept asking me if I would like to cancel. Here are the pros and cons of the platform, how you can earn the most money, and how to stay safe. I lost $120. What's going on? In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Just the fact that I am not happy with this item, should be enough. LUCKILY, I did not mark the item delivered only by pure chance. But I lost a lot of time. No in person customer service response. I even sent their rap sheets. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. Otherwise, your order will be automatically confirmed by Mercari and they will release your payment to the seller. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. When it arrived I tried it and it didnt fit. The more visible an item is to a wider customer base, the more chances of a seller closing deals. Mercari executives including John Langerling are millionaires! I havent referred any users yet, but if I successfully do, Ill let you know if I see the earnings hit my account. MY REVIEWS WILL NOT BE KIND. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. Due to the presumable sheer volume of support requests big tech companies get on a daily basis, Mercari is no different in tightening up how to get in contact with them. This includes fashion pieces, vintage and collectibles, electronics like DVDs, and household items. There are no current coupon codes available at the time of writing. I am very impressed with the platform and those the sellers so far. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Im sorry if this is the case, we are always working hard to make the platform great for everyone. It keeps your listings fresh, and visible in the Mercari feed! They actually follow through with their protection. I would say that 50 percent maybe more of the jordans on mercari are fakes. Someone please enlighten me. Customer Service did nothing but give me a run around for weeks and weeks. Our powerful software makes selling on Mercari extremely easy, mercariBOT pushes your listings to the top of the Mercari feed, giving your items more views and more exposure! Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Right after I started using it, my items started to sell! I like the offer options and promotions (they are helpful to making quick sales). Only buy from seller have all 5 stars review at least a few review Few orders had problems: one was cancelled by seller (think she sold on another service). However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. I would not recommend it to anyone. I purchased a pair of boots on the Mercari site that were list mens size 9. Thanks, Erin, Yep! Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. To verify a seller, heres what you should look out for: The first things you should look out for in the sellers profile are reviews and sales. Many complaints are for 1000s of dollars Describe if there are any drawbacks to your item. The benefits of selling on Mercari eBay Poshmark Tradesy Listing Fees Free $0.35 per listing (1) Free Free Selling Fees 10% of sold price 10% of purchase price, including shipping and handling charges (2) 20% of listing price. A day after that received a response that they had resolved my issue with seller and I should let them know if I did not receive a new tracking number. When you read our content and click on one of our partners links, and then decide to complete an offer whether its downloading an app, opening an account, or some other action we may earn a commission from that advertiser, at no extra cost to you. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! So sorry, thats a substantial loss, Etsy is just as bad. Very annoying and frustrating and ultimately as big waste of time. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. Mercari is total crap. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. I research some more and even eBay has the same scenario. Thank you for all of this helpful information. Learn more here. Pretty much the same thing. It is important to note that Mercari is unlike other marketplaces that once you list something, you can forget about it. Bots are ordinary tools that help sellers navigate the entire process of e-commerce conveniently. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Now of course I cant even leave feedback about this seller. We give support for as long as you are a paying customer!That is guaranteed, You can email us for any questions atsupport@mercaribot.com. I get ones with the suffocation warning printed on them. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. To be submitted within 24 hrs. I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. Youre better shipping on your own if you dont want them taking it all. And if you make your first $100+ in sales, then you will receive $20 in credit. And this particular seller STILL has not sent my items after four days! Any drawbacks to your item in the Mercari site that were list mens 9! Me to fence my Jewelry there the offer options and promotions ( they are helpful to making quick sales.! 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