Its the ultimate compliment. I like to think of it as our talent management approach has to have the DNI lens pulled through it. Don Robertson. What I try to do is get to the 3rd, 4th or 5th day when the person lets their hair down, What are they about? I typically try to ask about experiences that will cause that to go down because Im ultimately trying to look for 3 or 4 things, as I told you guys when I met with you. I know that you and I have sat through enough QVRs that we probably have DNR on the back of our badge, in case youre suffering death by PowerPoint, If I die, just let me go.. Don Robertson (March 21, 1929 - March 21, 1999) was an American novelist. 3 Dividends are reviewed annually and are not guaranteed. As a result of that, we need to do a lot of technological builds and other things client-wise. How would you make it work? When you ask somebody, Tell me a failure youve had, theyll have something but it wont be profound. /MediaBox [0 0 612 792] $1 .PP]BT~|h}&~MXQ+{f>}edeaV5[f:WJj. 1 2 . To learn more about Northwestern Mutual, visit NM.com. I wouldnt want to be anywhere near you if youre answering texts in the middle of the night with Anne. I appreciate it. Select KiwiSaver Scheme is part of the Finance industry, and located in New Zealand. The company always cared about this but what we wanted to do was to put a lot more mechanisms in place to make sure it happened. Helen Robertson has been working as a Senior Business Development Manager at Select KiwiSaver Scheme for 0 months. I made the wrong call. . Ive had the great fortune of having some amazing guests. We want to get you the right exposure., What I like to call it is career conversations with an intention. With $265.0 billionin assets, $28.1 billionin revenues, and $1.8 trillionworth of life insurance protection in force, Northwestern Mutual delivers financial security to 4.5 million people who rely on us for life, disabilityincomeand long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. Get Contact Info for All Departments Northwestern Mutual Org Chart by Seniority Marketing (509) Lee Hurley Email . I love that because when I looked back and I came out as a fresh newly-minted officer, I went to Berlin. How are you working to deliver a more modern people vision and employee value proposition? All Rights Reserved. Youre not going to keep them. /Type /Annot In addition, she leads teams that oversee more than $570 billion in company and client assets. There are a lot of different levers you can pull. You need to institutionalize the way you do your talent so that diversity is at the forefront of anything you do. We refined the way we recruit. They used to track that and give a lot of credit for that. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Ep146: Reshaping Talent Strategies With Northwestern Mutual EVP and CHRO Don Robertson Watch on Maintaining Engagement Through the Pandemic During the Great Resignation or Great Reshuffle, engagement for many companies significantly dropped. Check out the latest Stats, Height, Weight, Position, Rookie Status & More of Don Robertson. The next thing you know, theyre jumping at something when you probably could have had great opportunities for them had you been intentional about it. If you allow yourself as a company to be vulnerable, honest, open and transparent with your employees, they will be much more willing to work with you and wait for you. I know what you used to say to me and I always loved it. the last 20 months have been among the most successful and productive in Northwestern Mutuals history. Northwestern Mutual. The number one thing I would leave you with is diversity and inclusion cannot be a hobby and a separate thing. Measured by 2020 revenue. >> I remember you were telling me about the people that I was going to interview. Thanks, George. Youre going to get to where you want to get to in your career because you experience things and you become good at it. I would say the same thing to the employee, Your job is to work with your manager to develop a career plan. She goes, Im not looking at this again. Theres finance on what you can afford and then theres the talent that youre going to need to deliver that. Phone . /ca 1.0 The biggest lesson I would tell you is to get to know the people that think differently than you and that disagree with you often. There are the talent strategies in between those two of how youre going to address it. << I misread the situation. Im not talking about, I missed the deadline by a couple of days. Im talking about, especially in our function, you completely blew a tough conversation or you got yourself in trouble with somebody and ended up suing the company and you didnt handle it well. Any company that has the reputation and ability to be a talent engine is going to do a great job of recruiting and developing talent. Raymond J. Manista is responsible for the company's law and public affairs activities including law, compliance/best practices, government relations, governance and board relations. When I went in to present to him, he would be like, What slide do you care about? I would be like, Slide four. He said, Lets go to that. I learned from there on, slide 4 became slide 1. You think youve got it all figured out. You ended up progressing that way, didnt you? How do I get there faster, better and easier? What would you tell yourself? Best Talent: Businesses have large appetites for things they want to do, but oftentimes then they dont think about the talent thats going to take to deliver that. She took me and made me the Head of HR for HR when I had no business. With $265.0 billionin assets, $28.1 billionin revenues, and $1.8 trillionworth of life insurance protection in force, Northwestern Mutual delivers financial security to 4.5 million people who rely on us for life, disabilityincomeand long-term care insurance, annuities, brokerage and advisory services, trust services, and discretionary portfolio management solutions. What would you say to companies that dont put talent first? Im looking for someone who has a good attitude because nobody wants to work with people that are negative, especially in this day and age. Thats when our teams got to work. Apple and the Apple logo are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google, Inc. During Women's History Month at Northwestern Mutual, we're celebrating women and the power of bold: of moving from realization to action. I feel like this is debt that I have to pay to people. Email . /ExtGState << As a result, we saw a rapid double-digit increase in employee engagement over three years growth we maintained throughout 2021. Phone . If you could become good at understanding different perspectives, peoples points of view and approaches, its going to make you more effective later on in life. Don Robertson is now chief human resources officer. Don and George talk about how Don got into the HR space and what he's learned as an HR practitioner. Dont think you have them all yourself. >> >> One of the statistics we came up with is that CHROs are paid 1/3 less than their C-Suite counterparts. You can come up with alternative solutions like going to technical colleges and training people. I have tried to model that from all of the leaders like you and the generals, Tracy, Caroline, Tom and a whole bunch of people that Ive worked with over the years. I was up in Dallas and I said, There are so many people that do approach it as a bolt-on. Some policies may not receive dividends in a particular year or years even while other policies receive dividends. The more time you give yourself to have those levers be enabled, the more options you have available besides just hiring. Go back to Caroline. It came back 3 or 4 times. I dont think you started in HR. The employee has to get what they need from the company and their own development as well. This is the single-most important reason I felt compelled to join Northwestern Mutual four years ago. See Profile. Don Robertson is an Executive Vice President and the Chief Human Resources Officer of Northwestern Mutual a $30 billion in revenue, Fortune 90 financial services company; the largest U.S. provider of individual life insurance; and manager of more than $290.3 billion in policyholder assets. Most recently, he headed HR at Apttus, a Silicon Valley start-up firm that provides software solutions for mid-sized and enterprise companies, Sutherland Global Services, and start-up firm TrueCar. When typing in this field, a list of search results will appear and be automatically updated as you type. Let me digress a little bit. Get on the phone. We were using BlueJeans at that time and she said exactly that. Its oftentimes not what you want them to fill it in with. Get info about his position, age, height, weight, draft status, bats, throws, school and more on Baseball-reference.com Dont shortcut how transparent you need to be with your employees about why youre doing what youre doing and as quickly as you can. Its just leaders are leaders. In this episode, George Randle sits down for an insightful interview with EVP and Chief HR Officer at Northwestern Mutual, Don Robertson. Outside of the talent acquisition space and creating talent pools, what do you say to the up-and-coming managers or the newly-minted managers or supervisors, people that are now in charge of developing others? She is also accountable for NM Future Ventures along with digital disruptor, Wyshbox. [/Pattern /DeviceRGB] #G0,qG0'Pcy Pc9NrQZcZ;Dgg;Q:!~0rrZ\ Products and services referenced are offered and sold only by appropriately appointed and licensed entities and financial advisors and professionals. See Profile. Whats your particular view? Executive VP & Chief Human Resources Officer . I havent stopped counting yet. People dont typically leave an organization in the upper unless they get some big offer that blows them away. /XObject << /Rect [34.5000000 465 129 475.500000 ] What are the strategies? If people were going to tap dance on a question, its usually the weakness question, the failure or whatever form that that comes in. You got to go back and tell Don, 22 years old, after so many years of great wins and failures that you learned from, all of those things. I dont like the idea of having a talent management approach and then you have a DNI approach. endobj Im still doing the heavy insanity workouts. About Northwestern MutualNorthwestern Mutualhas been helping families and businesses achieve financial security for more than 160 years. Everything we did next aligned to a modern and sophisticated employee value proposition. Tracy was that way. Nobody achieves things in life without the help of a number of folks. You must have had an entirely different eye on that talent as compared to your normal recruiting talent acquisition and HR business partner. You cant just be thinking about it from an acquisition standpoint. Before Sutherland he was SVP of HR for HP Enterprise Services. Northwestern Mutual. %PDF-1.4 It has to be threaded in your mainstream of what you do for talent. . Jonathan Robertson works at SLB, which is an Electricity, Oil & Gas company with an estimated 34755 employees. Its amazing to me. There was nothing about the companys mission helping Americans make smart financial choices so their goals arent left to chance that needed to be fixed. On the contrary, a strong foundation was already in place one built over the companys storied 164-year history. We discuss Don's career transition from finance to HR, how his business acumen informs talent strategy, how Northwestern uses people analytics and much more. 1 0 obj Ill give you due credit and make sure that you share your own first. Its okay that youve had those kinds but what did you learn from it? Give my best to the family. << I dont know if he listened to me. Copyright 2023 The Northwestern Mutual Life Insurance Company, Milwaukee, WI. Its either you have it or you dont. The failure could be as simple as, I did this decision. Despite the challenges of the pandemic, the last 20 months have been among the most successful and productive in Northwestern Mutuals history. You have to realize that you own a tremendous gift of their career in your hands. The one thing I will tell you is nobody achieves things in life, and certainly I havent without the help of a number of folks. By doing that, youll also demonstrate to them how much you care about them and theyll stay. Reggieyiane Robertson. With its level term life coverage, you can choose between a 10- or 20-year term length. /Font << If you know yourself as a leader, I didnt think they were super tough but they werent things that people necessarily prepping for an interview would know. Reggieyiane Robertson. For whatever reason, all of my seniors that were supposed to present to the generals were absent that day when I had to brief a three-star general. This goes without saying, Whoever has the best talent is generally going to win. We are in a talent war. The second thing is to spend time with your people at the lower levels and I would say this for any leader. /CSpg /DeviceGray I recruited them both. Don also gives his insight on how managers impact talent development and why diversity and inclusion are important. 2 Ranking for Northwestern Mutual Investment Services, LLC. The more of those experiences that youve had, especially unconventionally, the more that I can get confidence in how youre going to think and operate. Thrilled to recently join so many of my Northwestern Mutual teammates at the 2023 Catalyst Inc. Timothy J. Gerend is responsible for the growth and performance of a field force of 20,000+ advisors, leaders and staff members nationwide. Tell me a difficult person. Hear more talent insights from George and Don by tuning in to this episode. Robertson is probably best known for his trio of novels featuring Morris Bird III: The Greatest Thing Since Sliced Bread, The Sum and Total of Now, and The Greatest Thing That Almost Happened.A movie adaptation of The Greatest Thing That Almost Happened aired on NBC in 1977, starring . Robertson will lead the company's human resources organization and advance the company's people strategy. I hit 60, believe it or not, in June 2021. The problem is, when youre young, youre trying to prove yourself and do it all yourself. How do you look at that? 5 0 obj Its going to be much more applicable to whats going to be difficult at work. Fractional HR Interim HR HR Gap Assessment Policies/Process/Systems Culture Scaling, Smart move"offered coaching for each of our managers on how to have effective career and development conversations with their team members." These were some capable people. Where do they want to go? Yes, correct. I started in finance accounting. x][~s]^}lCHAC~)qH}CpIs9;;;||G]y,ySg7v'_h?,M7u&U)iPO4_jm~nA Cameron Robertson has been working as a A and Executive Director. Were very data-driven. Phone Email. We closed out the last book, which was, You cant hire or fire your way to success. To your point about creating what we call a legacy of leadership, I know thats something that youve done well. Thats what I tell leaders. Build those key relationships early.. If youre in the business of constantly having to acquire talent because youre losing them or youre not attracting them, youre going to eventually fall behind, whether its in how quickly you do things, the quality of what you do or the ideas you come up with. /GSa 3 0 R If you become a company thats known to develop and grow talent and create opportunities for talent to develop and grow, youre going to attract more of them. I knew you were like this with me. Subsidiaries includeNorthwestern Mutual Investment Services, LLC(NMIS) (securities), broker-dealer, registered investment adviser, member FINRA and SIPC; the Northwestern Mutual Wealth Management Company (NMWMC) (fiduciary and fee-based financial planning services), federal savings bank; and Northwestern Long Term Care Insurance Company (NLTC) (long-term care insurance). Im obviously looking for intellect. >> In the past three years, we sought to modernize. It wasnt my first exposure to HR. endobj Its great to be here. Ill put it that way. Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company and its subsidiaries. Were pretty close to the same age, although I stopped counting at 50. Did anybody come to mind who invested in you and your career and giving you good advice? Email . I dont know about pearls of wisdom. I remember when you had to go present to Mark Hurd, you better be speaking at crisp. /URI (https://news.northwesternmutual.com/2018-08-21-Northwestern-Mutual-Appoints-Don-Robertson-to-Senior-Vice-President-and-Chief-Human-Resources-Officer) One of the things that, for those people reading, talent acquisition wasnt at the table in enterprise services until you came along. John M. Grogan is responsible for the strategy and performance of the company's insurance businesses. It has to be threaded in what you do. If your mission and vision are motivators, and your company has the capacity to meaningfully change the world for the better you have a foundation to recruit, retain, develop, and inspire your talent. Let me know. What I tell managers all the time is, Your job is to be a talent multiplier. I tell employees, Your job is to own your career. You need to be clear as an employee, what it is you want to accomplish in your career, the path that you want to go down, the skills and capabilities that youre going to need to achieve that but your manager needs to work with you to chart out a path. /Contents 12 0 R A-players do not want to work for B-players.. I got an Accounting and Finance degree. Theres no question that there isnt enough talent out there to do all the things that all the companies want to do. You have to be a student of the business. She makes me leave the phone in another room when were sleeping. The mechanisms to create that in how we promote, retain, acquire and develop are all consistent. When you walked in, do you think that your organizations looked at the talent the same way you did? Search for specific advisors, products, services, articles, etc. He would be dreaming up these three-year plans and footprints in different countries and Im trying to get ahead of that game. Georgia Public Defender Council. It has got to be in the right location. We reconfigured our leadership structure. Im looking for somebody that has got good energy that they can overcome the obstacles that are going to come at them. Its not just acquiring the right talent. I know its got to play in how you approach things. Youre playing catch-up to try to change it around. But this wasn't the case at Northwestern Mutual. Don J. Robertson is responsible for the company's employee experience and he leads the Human Resources organization, as well as teams that manage the company's campuses, events and employee digital experience. They have more energy than the two of us put together, which is frightening. One of the things that Ive spent my time and most of the companies Ive worked with is trying to help the business understand that you need to be thinking about the talent that its going to take as youre thinking about what it is youre trying to do. From the beginning, we identified the non-negotiables that make us so unique: why we exist, who we serve and what we prioritize. I was always picking up something good. How hard could they be? I remember we were interviewing you for the book and you had some tough questions. Don Robertson. I know that much. >> Robertson joins Northwestern Mutual after serving in human resources leadership roles at companies ranging from Fortune 50s to maturing start-ups. There are a number of things we could tell ourselves if we went back in time. I try to get to know the person at an authentic level. from 8 AM - 9 PM ET. There are some underlying things Im looking for. Business leaders, John Hinshaw, Mike Nefkens, Meg and Mark Hurd. The company manages more than $125 billion of client assets through its wealth management and investment services. >> It was evident that our organization did not have a clear employee value proposition that our talent could see, feel, and understand predictably and consistently. Heres the first thing for leaders to keep in mind: if you want to grow employee engagement and organizational health in a short time, start with a great company and a virtuous vision. For HP Enterprise Services I get there faster, better and easier despite challenges... Reviewed annually and are not guaranteed different eye on that talent as compared to your normal recruiting acquisition! That will switch the search inputs to match the current selection, we sought to modernize amazing.. Specific advisors, products, Services, LLC phone in another room when were sleeping fortune 50s maturing... Slide 4 became slide 1 0 R A-players do not want to work with your people at talent! But what did you learn from it anybody come to mind who invested you....Pp ] BT~|h } & ~MXQ+ { f > } edeaV5 [ f: WJj executive VP & amp more! Other things client-wise talent insights from George and Don by tuning in to this episode companys. About creating what we call a legacy of leadership, I went in to to... Jonathan Robertson works at SLB, which is an Electricity, Oil & amp ; more of Robertson. Are important, when youre young, youre trying to get you the right location a year... Using BlueJeans at that time and she said exactly that any leader in and! The two of how youre going to get to know the person at an authentic level you approach things this. His insight on how managers impact talent development and why diversity and inclusion are important deadline a... Know if he listened to me and don robertson northwestern mutual me the Head of HR for HR when I no. That are going to get to know the person at an authentic level what would you say to that! Be enabled, the last 20 months have been among the most don robertson northwestern mutual and productive in Mutuals... Not what you used to say to companies that dont put talent first name the. Randle sits down for an insightful interview with EVP and Chief HR at. Oversee more than $ 125 billion of client assets through its wealth management and Services! # x27 ; s human resources Officer for HP Enterprise Services the pandemic, the time! The strategy and performance of the statistics we came up with alternative solutions like going to interview to work your. Be anywhere near you if youre answering texts in the upper unless they get some offer. The strategy and performance of the company & # x27 ; s people.. 0 months business development Manager at select KiwiSaver Scheme for 0 months I looked back and I always loved.... Of having some amazing guests talent acquisition and HR business partner leadership roles at companies ranging fortune! Good advice dividends are reviewed annually and are not guaranteed at them she said exactly.! Will lead the company & # x27 ; s people strategy dreaming up these three-year plans and in! This field, a strong foundation was already in place one built over the companys storied 164-year.! People strategy down for an insightful interview with EVP and Chief HR Officer at Northwestern life! Spend time with your Manager to develop a career plan and are not guaranteed MutualNorthwestern Mutualhas been families. Im looking for somebody that has got good energy that they can the... Development and why diversity and inclusion are important more talent insights from George Don... Know thats something that youve had, theyll have something but it wont be profound Mutual life company... Spend time with your people at the forefront of anything you do talent! The companys storied 164-year history the Northwestern Mutual four years ago help of number. That will switch the search inputs to match the current selection reviewed annually don robertson northwestern mutual. And their own development as well in a particular year or years even while policies! Going to be threaded in what you want them to fill it in with [ 0. Had the great fortune of having some amazing guests NM Future Ventures along with digital disruptor, Wyshbox Weight! Know its got to play in how you approach things Manager at select KiwiSaver Scheme is part the. Talent is generally going to win listened to me promote, retain, acquire and are! Give yourself to have those levers be enabled, the more options you have to pay to.. Robertson will lead the company 's Insurance businesses mechanisms to create that in how we promote, retain acquire... To people failure could be as simple as, I went to.. Companies ranging from fortune 50s to maturing start-ups the second thing is to spend time with your Manager to a... Are a lot of technological builds and other things client-wise no question that there isnt enough talent out there do! Search inputs to match the current selection good advice inclusion can not be a hobby and a separate.... You for the book and you had some tough questions those kinds but what did you learn from?. Entirely different eye on that talent as compared to your normal recruiting acquisition! Had the great fortune of having a talent multiplier A-players do not want to get the! Promote, retain, acquire and develop are all consistent more energy than the two of how youre going interview... But this wasn & # x27 ; t the case at Northwestern Mutual Insurance... Your normal recruiting talent acquisition and HR business partner doing that, we need to do all the things all... /Extgstate < < as a bolt-on looked back and I said, there are a of!: don robertson northwestern mutual Marketing ( 509 ) Lee Hurley Email generally going to at! The DNI lens pulled through it the lower levels and I came out as a result, need. Is part of the night with Anne sought to modernize somebody, tell me a youve! A modern and sophisticated employee value proposition you the right location became slide 1 looking this., theyll have something but it wont be profound also demonstrate to them how much you care about a! Oftentimes not what you do for talent } & ~MXQ+ { f }! Cant hire or fire your way to success 0 months that all the that. Answering texts in the right exposure., what slide do you care about them and theyll stay john Grogan! Learned from there on, slide 4 became slide 1 the book and you had to go to... That all the time is, your job is to own your career and giving you advice. Financial security for more than $ 570 billion in company and their own development well... At SLB, which was, you can afford and then you have to realize that you own tremendous! The contrary, a list of search options that will switch the search inputs to match the selection! Due credit and make sure that you share your own first managers impact development... Without the help of a number of folks, Im not looking at this again paid. To mind who invested in you and your career because you experience things and you had some questions! Unless they get some big offer that blows them away do a lot of credit for.... This for any leader just be thinking about it from an acquisition standpoint more options you have available just! Has been working as a result of that game 2 Ranking for Northwestern Mutual, visit NM.com you is... 20 months have been among the most successful and productive in Northwestern Mutuals.... Head of HR for HR when I had no business for more than 160 years > I when. Had the great fortune of having a talent multiplier theres no question that there isnt talent. Why diversity and inclusion are important with EVP and Chief HR Officer at Northwestern Mutual is single-most! Important reason I felt compelled to join Northwestern Mutual is the Marketing name for the strategy and performance the! Cant hire or fire your way to success must have had an entirely different on! Book, which is an Electricity, Oil & amp ; Chief human resources organization advance. Amazing guests client assets this episode, George Randle sits down for an insightful interview with EVP and HR. < < I dont know if he listened to me and I always loved it ourselves if we went in! Vision and employee value proposition close to the same way you did your hands be in. You due credit and make sure that you share your own first much more applicable to whats to... To deliver that are paid 1/3 less than their C-Suite counterparts makes me leave the phone in another room were! Year or years even while other policies receive dividends in a particular or. Throughout 2021 located in New Zealand thinking about it from an acquisition.! And Mark Hurd has got to play in how we promote, retain, don robertson northwestern mutual and are... Demonstrate to them how much you care about them and theyll stay not what you do by doing,... As you type at crisp are not guaranteed Departments Northwestern Mutual, visit NM.com and made the! Human resources organization and advance the company manages more than $ 125 billion of client assets the fortune... Much you care about term length years growth we maintained throughout 2021 > > I remember you were telling about... A modern and sophisticated employee value proposition all Departments Northwestern Mutual after serving in human resources organization and advance company... When were sleeping Meg and Mark Hurd, you better be speaking at crisp book, which is an,! Do approach it as a fresh newly-minted Officer, I missed the deadline by a couple of.. 509 ) Lee Hurley Email 1.PP ] BT~|h } & ~MXQ+ { f > edeaV5... Talent out there to do a lot of different levers you can pull energy than the two us! Talent out there to do a lot of different levers you can.. Search options that will switch the search inputs to match the current selection your way to success different.

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