Allegations of malfeasance, misfeasance, nonfeasance and violations of rules, policies and procedures concerning the management and operations of the department. Productive Although this hit the nashville papers, no one reported that this kid was a custodial kid, again Ms. Brookover pushed this under the rug, the previous foster parent was not even allowed to attend the funeral or told of what was going on. We filed a complaint on this a year ago through the DCS comptroller and it was swept under the rug because Camille is still here at DCS. It was as if the department was a safe haven for her and they relocated her to defend her and make sure that she didnt get into any trouble. (See Clarksville Chaos). Ive seen people who worked 14 years and they walked in and fired them and walked them to the door, she said. <>/Metadata 854 0 R/ViewerPreferences 855 0 R>> Instead of firing her she was moved to Central Office for a period of time and once her successor Marion Biggs stepped down she filled her seat. Haynes received a certified letter signed by DCS Affirmative Action Officer Monica Hardaway. New Case managers coming in was supposed to have 15 cases many had 22. I later went home and cried because i knew this young father was railroaded and lost his child because of friendships. Causing reunification issues. Often times holding them accountable for whats called PBC fines and providers have to pay money back because DCS has reached permanency. Camille and Lashanda have forced providers to take kids that are outside the program ability to care for them. Not only did IA fail to report the findings of her original case but DCS claimed there was not enough evidence to support her allegations in their second investigation. Become a DCS Provider; Become a Foster Parent; File A Complaint; Find Adoption Agency; Get Info for Youth in Transition; Learn About Juvenile Justice; Learn My Client's Rights; . E-mail:DCS.Custsrv@tn.gov, Contact the DCS Commissioner directly atCommissioner.Margie.Quin@tn.gov. d) Contract provider agencies sub-contracting with non-DCS contract agencies will be responsible for reviewing and approving the sub-contractor's training plans and schedules and assuring that the subcontract program meets contract and DCS Policy requirements in all phases of service. A. Haynes said three times she was not given veterans preference and would have been selected had Jeffries followed the rules. My life is shattered and DCS claims to be about the children, not at all the truth. Tennessee Tribune. I had a case where , I and another TL that currently works for the Dept located a father. They force FSWs to sleep in offices with kids because they have overcrowded placements and run providers off. Children and parents are supposed to be at the forefront n they are not. The father and his mothers were smokers but was so excited to get the child they ensure they smoked outside. Jeffries and Miller terrorize, bully, and harass their subordinates. S?)=)9vp>0gtp'Oa8O00wn ' 79p4\FwBs)Bs1Bs0c|K2&cO|>,Lipq`r|3E3WRx ^1H;gwxRooxa{dHlP.4^d3EqKDgU"_xt}U72Qu[]Lo33$z9bwt~ow)@MEx~`}X'EDG. Please if you comment have the truth. Any advice from old or current caseworkers or people who know the system would be extremely greatful. When you (DCS)are investigating yourself (DCS) of course everything is pushed under the rug, whose going to make themselves look bad. Even though it is his dads week he begged to go with me. Please provide as much information as possible, including copies of claims and remittance advices and/or other denial correspondence from theMCC, if applicable. That is nearly five times higher than the average monthly caseload allowed by state law. Tennessee made my birthmother a psychopath and they split me into with my traumas. Mom was not intellectually impaired or disabled and three psychologist confirmed it. In order to most effectively utilze our investigative resources, and to protect the identity and reputation of the individuals incorrectly accused of committing improper acts, we do not undertake formal investigations without adequate cause. If there was an issue and i addressed it with my leaders I would email the old Commissioner, something my supervisors (Jeffries and Brookover)did not like. New Case managers coming in was supposed to have 15 cases many had 22. Especially when they arent even apart of the family cases or know whats going on for Permamenancy. In the Safe Measures report, this means the data was not found meaning not yet entered in the system, not that the visit had not occurred, or the child was not found. Keep in mind although these are teenagers they had issues again this was brought to my leadership team and ignored. Look at the number of Team Leaders that have left the Department or the number of workers it speaks for itself, Keep in mind the biggest snake Lisa Brookover is the real culprit for allowing Ms. Jefferies actions to continue without recourse. For years they have single handly broken down DCS relationships with outside providers. DCS Policies, Reports, Manuals. endobj When a problem occurs with the child then Camille and Lashanda toss hands up and blame the provider vs. the fact the child shouldnt have been placed in the first place. (LogOut/ It became less about the children and families and it was all about reports and numbers, Haynes said. Before filing a formal complaint, the DCS Ombudsman Bureau requires that complainants attempt to address their issues at the local level, by contacting the appropriate family case manager, the family case manager supervisor, the division manager, and the local office director. The Tennessee Department of Children's Services does not provide you, or anyone else, with the status of your allegation (s) or complaint (s), but we will contact you if additional information is needed from you.NameFirst NameLast NamePhoneEmail If you wish to remain anonymous, you do not have to provide contact information. My family and I will continue to fight because we will come out on top and expose the department for everything that they have been and want to continue to be. Please include what information each person can provide.Please upload any (and all) documentation to support your claim below. "If you give somebody an impossible amount of work, no one can complete it," Johnson said. Together the two wrecked Havoc on the Workers in the Clarksville Office. But now that DCS caseworker is out of a job. because when you have your own agency investigating complaints nothing happens, everything is kept in house and swept under the rug, which allows the culprits to continue their reign of terror. . Haynes had two children who needed temporary foster placement and she wanted to keep them out of state custody, so she told the 76-year-old father to go see her pastor and find out if there was anyone in the congregation who might want to take the two boys, 15 and 16 years old. Tellingly, Jeffries filed her action against Haynes about something that happened four months earlier and one month after Haynes filed her complaint against Jeffries. Its hard to understand why Sandra Wilson and Jenifer Nichols allows them to operate in this fashion. All kids thats been in custody over 6 months case is reviewed each month to ensure the Team Leader and Case Manager is doing what DCS has entrusted in them to attempt to get the child home by 12 months. Heather Jeffries heads up Foster Care in the DCS Clarksville office like Angel Miller runs Investigations. You will find good Ole Gail Tarpy. MEMPHIS, Tenn. (WMC) - An audit of the state agency that cares for Tennessee's most vulnerable children has revealed alarming problems. Summer slipped into Fall. The graphs track required monthly meetings with potential victims of abuse and neglect in Davidson County called face-to-face contacts. She was alarmed by the number of children not being seen in the Davidson County Child Protective Services reports. Tn dcs. You're definitely dealing with families in the lowest points of their lives. If there was an issue and i addressed it with my leaders I would email the old Commissioner, something my supervisors (Jeffries and Brookover)did not like. That is a very very short version of a super long story. Send me your private information and well send you the report and well be in contact, Williams told her. an. ein Mensch und keine Maschine sind. Mom was arrested for child abuse despite medical doctors and psychologist stating the allegations were not abusive. If you were on her lists, then you had to come in and work in front of her, Haynes said. Just like anything else involving DCS. The more we fight back for our justice and freedom the more the department gets furious and comes out the woodworks with ridiculous court orders we have to follow. Bill Lee last month which stated the situation at DCS is "deteriorating.". Despite knowing I paid for my own test and was not admitting to use or relapse, my children were removed oct 22nd 2021. Good Ole Montgomery County couldnt have been made into what it is without Marseeia Segovia, Angela Beth Mitchell both fired Regional Administrators and the former Team Coordinator Marion Biggs who retired. Consumers are encouraged to file complaints with the Department of Commerce and Insurance when they feel they have been the victim of an unfair or deceptive business practice, witness unlicensed activity or see suspected misconduct or other violations of respective law or rules. I havent been able to see my kids and almost 3 years. When state workers file complaints, there needs to be an external source investigating these complaints. Notice of review obligations a) The Reviewer must date stamp all requests for Formal File . As far as the children needing placement, Ms Haynes was a foster care worker and the two children needing placement were NOT her clients at the time but a CPS workers. The Clarksville Foster Care staff couldnt find an attorney to take their case. Court was set for Monday October 25th and continued to mid Nov since I hadnt got my haircut follicle results back yet. Si continas viendo este mensaje, They put a gag order out that prohibits us from talking about our case, however, I am active duty in the military and if Uncle Sam has questions I have to give answers. I never violated Hippa never gave identifying information. The Department of Commerce and Insurance regulates several hundred thousand Tennesseansin their professions and businesses. We need to take a hard look at why it's not working," Campbell said. DCS also released a new statement on Wednesday: The Childrens Bureau set a specific goal for the department to make at least one face-to-face visit per month with 95% of children in state custody. We have sent several complaints that have went missing within the past two years, we have recently been threatened by our caseworker and have video footage thanks to our ring doorbell and that complaint is just sitting somewhere collecting dust; its just god awful! The State is notorious for putting you in another position that Inconveniences you to the point you want to quit.we saw that example in another article with Autumn Moultry. Team Leaders does not carry cases but I and all the others had cases. Si vous continuez voir ce They didnt do anything, she said. Your email address will not be published. Safe Measures is a dashboard to help case managers and their supervisors prioritize their daily and weekly tasks. The church did on thier own. She also posted for placement online. In regards to everything else, Heather Jeffries is awful and vindictive. They had fired so many people at that point I was walking on eggshells and I felt like I was going to be the next one. The Hotline is available 24 hours a day / 7 days a week. Was this review helpful? Thank you for pulling back the curtains on DCS and its terrible Leadership. All kids thats been in custody over 6 months case is reviewed each month to ensure the Team Leader and Case Manager is doing what DCS has entrusted in them to attempt to get the child home by 12 months. Eventually the child was adopted not because the parent was not doing what he needed to do to be reunited with his son because many times things are dictated from higher up, in this case Ms. Brookover who I later learned worked with the parents attorney when she(the attorney) worked for DCS interfered with permanency doing favors for friends. Indian tribes have jurisdiction over Indian child custody proceedings. DCS later allowed the case to be moved to Brentwood where the foster parents lived, making it difficult for the father to visit and attend court. If you believe a child has been abused or neglected, please call the TennesseeChild Abuse Hotline at 1-877-237-0004 and report the abuse. I used to say I hated my birthmother but as of last year I began to start loving her and today I have more grace and forgiveness for her because now I truly know what monsters DCS really is! Promoting high quality prevention and support services to children and families that promote safety, permanency and well-being. The child was returned he was later involved in a high speed chase on I24 in a stolen vehicle and still allowed to remain in the home. 1 0 obj This again is why change is so darn difficult at DCS. endobj Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Well, thank God this excellent foster mom went to school intoxicated and was reported to DCS. The legal barriers to class action lawsuits in a right to work state like Tennessee is a hill too steep to climb, especially for state workers who want to sue the government. I never revealed their names to my pastor or anything else that violated HIPPA regulations, Haynes said. Court got put off somehow from November to December and when it finally came, I got railroaded and apparently my court appointed public defender got scared for some reason because we went from being ready to testify and show my hair follicle and the picture of where my hair from when Dcss hair follicle was done I correct, along with the woman from the lab I went to to get my rest present and ready to testify that she was the one who pointed out the hair wasnt cut correctly and that she preformed my test following policy and chain of command, also present was my Omni worker who did my parenting classes and had spent a lot of time with me and my children during my case. She cited an employee survey that blasted current DCS leadership as one reason workers are leaving. I filed a complaint because i was on annual leave, Internal affairs did me just like Ms. Haynes Nothing because i was retiring, I did not get a response! No one deserves to be mistreated. "What happens is the children suffer and we see here where the children are not even getting seen," Campbell said. Shes bullied several AFRICAN AMERICAN employees and she needs to be exposed. Business Outlook. Again, the department is not required to conduct or track visits with non-custodial youth; we use the Safe Measures tool to help our non-custodial case managers manage their work. I once went to a meeting and I told Ms. Brookover whatever you want to do, do it you are going to do it anyway. 10th Floor Nashville, TN 37238 (615) 741-9701 Commissioner.Margie.Quin@tn.gov. Using a conservative estimate of two children per case, the total is 110,760 children. Williams waited until January 13, 2021, to reopen the case when Haynes was no longer a DCS employee. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail I thoroughly enjoyed it up until the last year, Haynes said. (LogOut/ When I came to live with my last foster family I had already experienced much trauma. Reviews from Tennessee Department of Children Services employees about Tennessee Department of Children Services culture, salaries, benefits, work-life balance, management, job security, and more. That two-week delay insured Jeffries would not be held accountable. They showed dirty dishes piled high in the kitchen, unusable bathrooms and bedrooms, and drug paraphernalia. Or clickhere to do so online. FF terms and definitions of child welfareproceeding. Both Camille and Lashanda leave kids out of state for long periods of time. They love to short providers, decline placements resulting in a youth being in the office. Assert complaints with respect to infringement of these rights, including the right to have such complaints considered in a fair, timely and impartial procedure. We are also exploring further strategies to retain and recruit staff including flexible work hours/shifts, the ability to work remotely, recruitment opportunities with universities and colleges, and employing retirees to assist on a temporary contractual basis.". Disculpa Chat Help; Translate. Because DCS didnt report that my child was suicidal I lost him August 10, 2021. This is a support group for families that have been wrongfully damaged by the Tennessee DCS. Se continui a visualizzare The Safe Measures report changes every day as new data is entered by case managers. He is under great mental abuse at his fathers and we got dcs involved. Many times in meetings if a worker made a complaint, Ms. Jefferies would talk about the complaint in our management meetings. Marseeia Segovia and Angela Beth Mitchell were terrorist at best in the office. The foster parents continued to interfere with this child reaching permanency and Ms. Brookover allowed it. I worked with this devil for years and she was a terror in the Clarksville DCS office. Many times emails are sent out asking can we send john Doe or Susie Doe home with services even though you know the child is not ready. Our kids families and employees deserve more. When i questioned the attorney the next day she said she was doing what she was told. This happened to me. Its a perfectly corrupt system that protects the guilty and punishes the innocent. DCS said Terri. My birthmother went through foster care as a teen. Contact the DCS Customer Relations Unit Toll-Free: 1-800-861-1935 E-mail : DCS.Custsrv@tn.gov Department of Children's Services Customer Relations Unit UBS Tower, 7th Floor 315 Deaderick Street Nashville, TN 37243 Contact the DCS Commissioner directly at Commissioner.Margie.Quin@tn.gov These people all know each other and covers for each other. Give Light and the People Will Find Their Own Way, Donate to the Salvation Army Red Kettle Challenge. Our court date that was set in September has now been moved to May and that will make over two years that we have been fighting this case. The father and his mothers were smokers but was so excited to get the child they ensure they smoked outside. Was this review helpful? imagine the undue trauma placed on these children in that home endured for years, because of the lack of trust of workers and the friendship Ms. Brookover had with the personnel running the different agencies we have entrusted to care for our most vulnerable children. Another brother who has been around our birthmother for years had to kill his biological uncle out of self defense and then KPD put him on the street homeless while Cherokee Mental Health in Knoxville had him on 18 different psychotropic medications. Haynes sent Commissioner Jennifer Nichols a resignation letter December 8, 2020, giving 30 days notice. In July, 41% of open cases were listed as "Not Found.". DCS said the reports show a "single point in time" and the numbers can change as workers enter more data. If you worshipped the ring, then you had a seat at her table and she promoted you. She didnt care about your work ethic, experience, military status.she just needed yes people. We have watched Camille and Lashanda nickel and dime providers for money DCS can pay to provide Permanency placements on whats called a Unique Care Agreement. The Tribune has interviewed more than a dozen DCS employees who have filed grievances against their supervisors. Truth is what DCS staff say or present in court is all that matters, even if it is all lies and hog shit. The child was returned he was later involved in a high speed chase on I24 in a stolen vehicle and still allowed to remain in the home. She constantly berated staff and forced workers to take steps that they knew were not proper. 2023 Insightful coverage of Nashville and Middle, TN news. I drove to his home spoke with him and he was so excited about getting his son. Well this young man was doing everything to get his child, Ms. Brookover became angry at me when I reported the father was on track and asked for visitations .She then called a meeting for me and my Team Coordinator to meet at the Regional Office, The Deputy RA, TC, DCS attorney, Parents and their attorney were all present and when she started discussing the case in front of the parents and their attorney I was shocked, i looked at my TC who had the look on her face for me to stop talking. Pull the employment data over the last 15 years and we are sure you will see the trend. Required fields are marked *. enviando un correo electrnico a To request a provider complaint ofan annual Provider Episode of Care Report, clickhere for the Field Form to Request Provider Complaintof an Episode of Care. Team Leaders are all over worked. Chat Help; Translate. los inconvenientes que esto te pueda causar. so I asked another TL who was on call the weekend to check on the children in the home and the kids were found home alone after 11 PM. A real poll is how many innocent families have been destroyed because Ms. Jeffries believes she has all the power and flexes it against families who cannot afford real representation to fight her. DCS reports that only 8,200 of those children are in foster care. The cons are lack of promotional opportunities based on abilities. No charges were filed, but DCS's own investigation revealed the caseworker who put Zephania in the home never visited - during the four months he was there. Team leaders and regional administrators are not god. Ironically, the DCS recruits foster parents with requirements, explanations, and links on a Become a Foster Parent webpage. <> envie um e-mail para Williams told me it was still under investigation, Haynes told the Tribune. In June, 34% of open cases were marked as "Not Found" meaning no caseworker visited or information about that visit was not entered into the system. Interview staff in the Central Office Building. And in August it rose to 46.9% nearly half of all open cases. Busy Busy Busy My children were wrongfully removed and there isnt anything I can do about it, except as my case worker says work my plan which I have from the beginning and its gotten me where I am now. 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