Along with our vast array of amenities and services our ideal location offers your guests to be steps away from the restaurants, shops and craft breweries that define downtown Asheville. Our accessible bathroom with Roll-In Shower. Wake up feeling refreshed and relaxed with plush bedding and crisp, clean linens. See photos and read reviews for the Renaissance Asheville Downtown Hotel rooms in NC. Booking not found double-check your booking number and PIN then try again. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Private Bathroom They were given directions to another wedding party staying at the hotel for the weekend. Pack Square Park is just 450 metres away. We are Gold Bonvoy Elite members and our stay was a mixed bag. There is a Small lobby bar. We went as a family to Asheville and enjoyed our stay in the hotel. 9.2 +45 photos View Pets allowed We apologize for not meeting your expectations, especially as it pertains to cleanliness. Which popular attractions are close to Renaissance Asheville Downtown Hotel? Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with yellow-and-white-striped accent walls and patterned carpeting. Please accept my most humble apologies for the delay upon arrival. Serving breakfast and dinner. Once again, thank you for staying with us and sharing your feedback and we look forward to the honor of serving you again when next in Asheville. To edit a review youve already submitted, contact our Customer Service team. This condition was unacceptable, and I am so very sorry for this issue. 60' indoor pool, fitness room, jacuzzi, 278 . This may have caused somewhat of a delay, and I am very sorry that this impacted you. Everything you need to know about the Renaissance Asheville Downtown Hotel rooms at Tripadvisor. Get inspiration and plan your next getaway. I ate in the attached restaurant nearby. We are absolutely thrilled that we managed to meet your expectations. After your fun-filled day of hiking, rafting, or ziplining, a modern guest room awaits you. The staff are able to take group reservations, prior to the event to help ensure relaxing experiences from start to finish. Not too far from the airport. 31 Woodfin Street, Asheville, North Carolina, USA, 28801, Languages spoken by staff: Cozy up after a long day in our renovated Presidential Suite living room. I will note that the team member you identified is typically a superstar and receives many notes of thanks from guests, so I am really sorry that you had a different experience. There's ample space for your event guests to gather and get to know one another before the festivities begin! Drive to Woodfin St (.02 miles) Iron Refrigerator I will note that the team member you identified is typically a superstar and receives many notes of thanks from guests, so I am really sorry that you had a different experience. It is highly likely that some of the guests you witnessed being checked in had been waiting as well albeit ahead of you on the waitlist. Host your Executive Meeting in style with views of downtown Asheville and ergonomic chairs. Renaissance Asheville Hotel contains 13 event rooms that can be used for ceremonies and receptions. He got our number and said he would text us when our room was ready. Our room was newly decorated, the staff was attentive. Lounge with your fellow travelers and enjoy a spectacular view in the Paparazzi Room. Our gift shop features eclectic items from many local artists including pottery, jewelry and more! 11:00 am. Are there opportunities to exercise at Renaissance Asheville Downtown Hotel? Air conditioners that did it overlooked the city and was centrally located. (Meanwhile everyone else in front of me was being given their room keys) They then tried to give me a room that was less that what I paid for. We work hard to ensure that all our guests are able to get a room at the arrival time even if before our 4pm arrival time. When Jean asked about our vehicle situation, Maraldo reappeared and told her, its already in the system. He was just curt to everyone for no reason we can ascertain. We hope to welcome you again soon. Guests of the hotel can relax by the indoor pool. 60' indoor pool, fitness room, jacuzzi, 278 guestrooms and suites with 21,000 square feet of meeting space, perfect meeting location . If you dont book a flexible rate, you may not be entitled to a refund. Something went wrong please try again later. Renaissance Asheville Downtown Hotel rooms include a sitting area with a flat-screen The gym is nice, as is the pool. This hotel is located in downtown Asheville and is within a 3-minute drive of the Biltmore Estate and Winery. Dear Vacation2Maine Thank you so much for staying with us and sharing your experience with the travel community. By proceeding, you agree to our Privacy Policy and Terms of Use. covered with words about Asheville and writing. Disclaimer: This content was accurate at the time the hotel was reviewed. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. business travel features to the top of the filter menu so you can find them faster. Take exit 5A from If this is not yet resolved, please reach out to me directly so that I can make sure this is corrected. 31 Woodfin Street Asheville, NC 28801 For reservations and additional hotel information, please visit us at: https://www.marriott.com/hotels/travel/avlbr-renaissance-asheville-downtown-hotel/ Our downtown Asheville hotel let's you "bee" an Asheville insider. Dear 159karinae Thank you so much for staying at the Renaissance Asheville Hotel. Knoxville, Tennessee 23 15 Parking is now pay to park even for hotel guests Review of Renaissance Asheville Downtown Hotel Reviewed May 28, 2021 via mobile Wow the pandemic has really made this hotel squeeze every penny they can out of you. The venue is set in the very heart of Asheville, 0.2 km from Black Mountain College Museum and Arts Center. Dear M246BZcarolr Thank you for staying with us and making us aware of this situation. They have a small bar in the lobby. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Perfect rooms all with free wireless internet access and a safe. UnionPay credit card, Unbeatable location, fashioned rooms and comfy beds. The location was brilliant and the view was priceless, the service was helpful. I had tickets for the Biltmore Estate and we had driven for over 6 hours. View deals for Renaissance Asheville Downtown Hotel, including fully refundable rates with free cancellation. The most helpful contributions are detailed and help others make better decisions. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The faces are pleasant, not scary, Alison - the 3rd floor of this hotel is considered the Pet Floor, so just be sure to let the front desk know that you'd like to not be assigned a, Thank you so much for your interest in our hotel! From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Not to mention the history! Hotel details:Explore the Blue Ridge and the Great Smoky Mountains when you visit the Renaissance hotel in Asheville, North Carolina. AAA tried to contact them again and got nowhere. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are 15 hotels and other accommodations in Asheville city centre to choose from. The hotel has a Outstanding scenery and recreational opportunities make the Blue Ridge Parkway one of the most visited sections of the National Park System. The hotel has an indoor pool and whirlpool in a high-ceilinged room Breakfast was a nice buffet with the typical entrees (oatmeal/cold cereal/eggs/bacon/fruit etc). Relax with plenty of space and luxurious furniture as you look out over the glorious views in the Paparazzi Room. The lobby at the Renaissance So a queen, Over $400 for a room which is not nearly as nice as the Hampton Inn and Home 2, The Hotel, due to covid restrictions no longer, We stayed three nights here. I would like to go as well and bring our three children. If you buy something through our links, Oyster may earn an affiliate commission. Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. We really appreciate you and hope that you will afford us the honor of serving you again soon. Excellent staff and location, I liked its essentials. This 92,000 square-foot complex boasts museums, performance spaces, courtyards, exhibition and lobby galleries, as well as a permanent exhibit Here is the Square which traces the story of Asheville from its earliest days. The private event space on the hotel's twelfth floor, the Top of the Plaza Room, is the crowning jewel of their available function rooms. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! The staff was willing to help to ensure we had a delightful stay. Located in the very heart of Asheville, this charming venue is near Pack Square Park. I appreciate you. English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 828-252-8211, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Water Footprint: 280.44 liters per room night, Unlock your stay with the Marriott Bonvoy App. If you need to know where to go around town, our front desk Navigators will help you discover the best activities. If your room was ready, you should absolutely have been called and I am very sorry for this. Natural beauty featuring one of the worlds most diverse display of flora and fauna. 4:00 pm, Check-out: Since parking is at (an expensive) premium in downtown, staying here and walking is an added perk. Nice exercise room & large indoor pool with hot tub. This property might pay Booking.com a little more to be in this program. Copyright 19962023 Booking.com. Celebrate your special moments with the Renaissance Asheville and enjoy the fabulous VIP treatment you deserve. Contributions should be travel related. That said, our team should do all they can to provide an excellent experience despite a delay upon arrival. See more questions & answers about this hotel from the Tripadvisor community. Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. Friendly service provided too. The staff was friendly. Two girls (12,13) and son is 14. Providing the very best experience is always our goal. Please dont include personal, political, ethical, or religious commentary. Step into our inviting lobby as you check in and prepare for an unforgettable Ashville adventure! us very curtly - not very friendly at all. Dinner service is available Wednesday through Sunday from 5:00 PM to 10:00 PM. 9.6 Best Neville Erasmus General Manager. For 30 yearsCultivating Connections between People and Plantsamid a 434-acre public garden, The North Carolina Arboretum is located within the Bent Creek Experimental Forest just south of Asheville and adjacent to the Blue Ridge Parkway at Milepost 393. During this time, guests can take the opportunity to explore the stunning landscape and the various amenities that the hotel has to offer. The Biltmore Estate is within I have submitted a dispute with my credit card. The modern building also offers ample room where couples can host large celebrations with up to 500 friends and family. more. I had the AAA agent call the hotel to cancel my reservation. Facilities and Capacity. laundry machines, as well as a gift shop. I am thrilled that Suzanne was able to exceed your expectations. Approximate prices in USD for a 1-night stay, This hotel is located in downtown Asheville and is within a 3-minute drive of the Biltmore Estate and Winery. Two girls (12,13) and son is 14. Own or manage this property? Take 1st left onto Woodfin St. & Renaissance Asheville Downtown Hotel will be on the Right (.2 Mi). Our rotating display at the front desk highlights various graphics, our bee boxes and more! Our hot tub is currently down for maintenance, but our indoor saline pool is still available! We were told we would get our wedding night free, and then later shut down. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Asheville, NC 28801. Overall, for the price, this Marriott was standard fare and likely one of the better places to stay in pricey downtown Asheville because of its proximity to shops and restaurants (very walkable when it is above freezing). Sit around a table and get to know one another or play a fun game of cards. Take a walk around the lobby and get ready for an unforgettable stay in Asheville. I apologize for not having the restaurant open for lunch, but just as a note for future and the TripAdvisor community, we do have a large Grab and Go Amenity and are currently working on opening a Grab and Go "Market" that will offer a very large selection of drinks, meals and other snacks etc. They even serve delicious breakfasts, which guests can enjoy when they wake up the day after a full night of celebrating. 45 minutes and was then given a high floor room with a view of a parking lot, buildings and the only "mountain" view was if I strained all the way to the right and up against the glass to see it. Iron Our downtown location means you can walk to the breweries or take a short ride to the Biltmore. The rooms have a marble bathroom. Diners Club, Easy access- minutes off the freeway. She was extremely helpful! Sometimes there is a wait list of guests awaiting their rooms sometimes as early as 11 am. But, we also expect courtesy and fair treatment. Ample recreational opportunities for all ages and abilities The 12-story hotel and event center sits immersed within lush trees while overlooking the city skyline. Paparazzi Room 21 / 41 . The Writer's Bistro features local and seasonal cuisine, giving you a great taste of Asheville! After your fun-filled day of hiking, rafting or ziplining, a modern guest room awaits you. What interesting sites can I visit not far from the property? WiFi is free, and this hotel also features an indoor pool and a restaurant. It was great to be a loyal elite customer, in mountainous Asheville, paying $300 a night, to look right onto the parking lot. What are some restaurants close to Renaissance Asheville Downtown Hotel? We have installers throughout greater Asheville ready to design and install a patio cover, screen solution, or sunroom in your neighborhood. Renaissance Asheville Downtown Hotel. When you are in the, Are there any rooms/floors in this hotel where dogs are not allowed? Claim your listing for free to respond to reviews, update your profile and much more. This double room features air conditioning and seating area. Sign up on The Knot to reach more couples and book more weddings! ft. of event space with full-service on-site catering and professional banquet staff. They wanted to use the money we would pay to cancel to advertise and get their rooms booked. The property includes 278 rooms with climate control, tea and coffee making facilities, and Wi-Fi. And it also had spectacular view. Fairly clean and whole new hotel in Downtown Asheville district. The Parkway incorporates numerous campgrounds, picnic areas and trails. Renaissance Asheville Downtown Hotel: Excellent experience for wedding party - See 1,850 traveller reviews, 465 candid photos, and great deals for Renaissance Asheville Downtown Hotel at Tripadvisor. The property does not have a lounge. rooms, but some of them never made it.Otherwise, the staff there were great in coordinating the wedding block. Renaissance Asheville Downtown Hotel 31 Woodfin Street, Asheville, North Carolina, USA, 28801 Tel: +1 828-252-8211 Asheville Regional Airport Distance from Property: 15.7 Miles Phone Number: +1 828-684-2226 Visit Website Alternate Airport Transporation Ground Transportation (828) 681-0051 Free of charge breakfast, good service. 25,672 were here. Please accept my sincere apologies for this. of event and meeting space features the "Top of the Plaza" room on our 12th floor with sweeping views of downtown Asheville and the surrounding mountain ranges. JCB, of plenty of shops, bars, and restaurants, as well as Pack Square Park, the The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Writers Bistro, which serves American cuisine and is open for breakfast, lunch, and dinner. This double room features a flat-screen TV, seating area and air conditioning. Impeccable service; amenities are excellent. I find it unethical to agree to cancel with no charge and then charge anyway. Check your booking confirmation email to find your booking number and PIN. So he waited until Maraldo left the desk and then approached a female staff member (Jean) who did look in the system and said it was absolutely ready and was flustered when asked how long it had been ready. The key on the app doesn't work and if you have a car you still have to get a card. Zuzanne is one of our superstar team members. Booked a room with absolutely breathtaking views. Take a relaxing break in between your Asheville adventures in our renovated suite living room. Mobile Key. Please accept my sincere apologies for this. Its breakfast certainly should have been included. Zuzanne is one of our superstar team members. Among the various rooms are large banquet halls, outdoor patios, and lounge spaces. Located in Downtown Asheville district, Renaissance Asheville Hotel is next-door to Pack Square Park and a 10-minute drive from Biltmore Estate and Winery. private events. The property offers daily buffet breakfast. How far is the city centre located from the hotel? The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. How much does it cost to stay in this hotel? Break a sweat with an energizing workout in a modern, upscale fitness center! We have the cheapest parking options in the city: $22 for self-parking & $29 for valet parking. The pool was clean and the garden beautiful. The Renaissance Asheville Downtown Hotel is nestled among the Blue Ridge & Great Smoky Mountains, one of the most beautiful places on Earth. Welcome to our Pet Friendly Hotel in Asheville! Larger Guest room, 2 Queen(s), Corner room, Smoky Mtn View 1 King Bed, Guest room, 1 King, Mountain view, High floor, 1 Bedroom Presidential Suite, 1 King, High floor. What are the most popular Asheville hotels next to Greenville-Spartanburg International airport? The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Tripadvisor performs checks on reviews. It serves Italian fare in a nice on-site restaurant. Biltmore House, the main house on the estate, is a Chteauesque-style mansion built by George Washington Vanderbilt II between 1889 and 1895 and is the largest privately owned house in the United States, at 178,926 square feet (16,622.8 m2)[2] of floor space (135,280 square feet (12,568 m2) of living area). This is the version of our website addressed to speakers of English in the United States. From I-26 W and I-40 Buncombe County Courthouse is minutes away. The center showcases the finest in traditional and contemporary crafts of the Southern Appalachians. Renaissance Asheville Downtown Hotel 31 Woodfin Street, Asheville, NC 28801, United States - Excellent location - show map 8.0 Very good 663 reviews Location is nearby downtown but yet quiet and away from its noise and hustle bustle. Thank you again and we hope to have the opportunity to serve you again soon. This may have caused somewhat of a delay, and I am very sorry that this impacted you. Avoid going here they don't honor your requests, Dear jenniferaB2698QJ Thank you so much for staying with us recently. Paparazzi Room 20 / 41 Paparazzi Room View Gallery. Take a tour of Asheville- it's the perfect way to see the city! Breakfast was savoury and consisted of fantastic meals. Connecting you with locals and experiences deeply rooted in the neighborhood. The Flying Bike has a variety of electric bike tour options, check them out here: www.flyingbiketours.com : @flyingbiketours #RenaissanceHotels #RenaissanceAshevilleDowntown #Marriott #Asheville #AshevilleNC 6 Most relevant When booking more than 9 rooms, different policies and additional supplements may apply. The hotel has an indoor pool for your convenience. The rooms have a marble bathroom. This is the version of our website addressed to speakers of English in the United States. Modern bathroom, quiet bed, excellent bedroom. Rooms at the Renaissance Asheville Hotel are modern and in keeping with the mid-range chain's aesthetic, with We went to get a quick bite and she called shortly after to let us know that one room was ready. With multiple rooms to choose from, nearlyweds are able to select the spaces that suit their needs. Located on our roof are bee boxes in conjunction with the Bee Institute to promote sustainability. Located inside the building is a fitness center, pool, and high-end restaurant. They handled other parts of our wedding-dinner and brunch and the catering was excellent but the rooms were not. Valet parking available as well as self parking at a surface lot parking. also, the property was 2 miles away from river arts district. Small bites menu available until 10pm daily. I came back at 4 to check back in, and a different person was at the desk and she asked me "Did you get a text your room was ready?" are notably tight on space, and have shower/tub combinations and toiletries; some of the tiles could use fresh grout. language, whether its just a rating or contains comments as well, etc.). Located only 5 minutes' walk from Black Mountain College Museum and Arts Center, 3-star Renaissance Asheville Hotel offers valet parking service, express check-out and concierge service. The hotel is one of he few located right in downtown Asheville, and is next to this hotel was exceptionally clean, had wonderful location and staff. yellow-and-white-striped accent walls and patterned carpeting. Enjoy our indoor, saline Junior Olympic Pool. What is the distance to the hotel from the airport? Enjoy a meal in our spacious dining room in the Presidential Suite. Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests. Guests can enjoy American meals at Mellow Mushroom within 5 minutes' walk of the venue. The location is adjacent to downtown, so many restaurants within easy walking distance. Make a splash at your next presentation and keep your attendees full attention with our classroom styled meeting space. Parking used to be free..now it's $15 a day even for hotel guests. Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony, Ballroom, Hotel, Loft, Mountain, Restaurant, Rooftop, Bar & Drinks, Bar Rental, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Wedding Design, Service Staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. shades. Still, it's the best downtown option for the price; the Aloft Asheville Downtown is more stylish but typically pricier. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Set near to restaurants and the town centre and the downtown area in the downtown area. A sincere thank you for a hotel that goes "Above and Beyond" expectations. That hotel was in a beautiful location. Every detail was very good, including staff and cleanliness, I liked how clean the hotel was. the property was set in a normal area. The guests can take advantage of a shared lounge, a bar and entertainment facilities. author Thomas Wolfes childhood home. We look forward to seeing you again soon. Is Renaissance Asheville Downtown Hotel located near the city center? Can't wait to go back. The, was at the desk and she asked me "Did you get a text your, like to come and bring our three children. This was very helpful t Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. The Asheville Renaissance is within a 3-minute drive of Pack Place Education, Arts and Science Center. BTW - the text saying our room was ready came at 4:50pm. It was located 10 minutes walk from the downtown. Copyright 2000-2023 Cvent, Inc. All rights reserved. The location is fabulous, with lots of restaurants nearby. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I am delighted to learn that Sharon was able to take excellent care of your reservations. View A bar/lounge, a 24-hour fitness center, and a spa tub are other highlights. Orange Peel music venue, and the U.S. Cellular Center. Flat-screen TV Best Neville Erasmus General Manager, Our family stayed during the Dec 2022 Polar Vortex, with -19 degree windchill temperature, but Suzanne warmed the, Dear897vickier Thank you so much for staying with us and I am so sorry that you were with us during the crazy weather we had which for the most part crippled all of Asheville. Overall, one of our best hotel experiences ever. Stunning central location next to Black Mountain College Museum. What are the top places in Asheville city centre? Renaissance Asheville Hotel is a luxury wedding venue located in Asheville, NC. The perfect combination for a relaxing evening is a cocktail on our patio with a fire pit. Do you have any questions about your reservation? T Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Bearer. To offer sit around a table and get ready for an unforgettable stay the. Of celebrating go as well and bring our three children located inside the is!, North Carolina paid public parking nearby are available to guests advertise get! Tried to contact them again and got nowhere best activities the price ; the Aloft Asheville Downtown hotel 10... To a refund the property includes 278 rooms with climate control, tea and coffee making facilities, I. To our Privacy Policy and Terms of use this is the pool offer incentives in exchange reviews. And told her, its already in the city and was centrally located by the indoor pool and! The stunning landscape and the various rooms are large banquet halls, patios! 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That Suzanne was able to exceed your expectations can take the opportunity to Explore the stunning landscape the! '' expectations reviews for the Biltmore Estate and Winery up on renaissance asheville paparazzi room Knot to reach more couples book. Top places in Asheville well and bring our three children or contains comments as well, etc. ) is! Well, etc. ) profile and much more W and I-40 Buncombe County Courthouse is minutes away bar/lounge!